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The Plettenberg Hotel

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The Plettenberg Hotel
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495 Reviews from our TripAdvisor Community

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Showing 439: English reviews
London, United Kingdom
Reviewed 6 days ago NEW

We had a shaky start to our stay as the room for the couple we were travelling with had not been reserved, even though we had an abundance of paperwork to prove otherwise. After an hour of investigation the manager agreed that a mistake had been made by central reservation and that unfortunately the hotel was fully booked. However MJ...

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Helpful?
Thank anne g
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear anne g Thank you for taking the time to give us feedback on your stay. I remember meeting you so well and although it was not the best news which I had to share with you, I am glad to read that we did manage to leave a lasting impression on you. The mistake which happened in is not...

Liverpool, United Kingdom
Reviewed 6 days ago NEWvia mobile

This hotel is prominently situated on a headland in the centre of Plettenburg. It has two infinity pools both overlooking the Indian Ocean. The hotel is immaculate and the rooms are nicely decorated and well appointed. A free daily stocked mini bar adds to the experience. The main restaurant is used for breakfast and again has great views over the...

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Helpful?
Thank Steve1249
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Steve1249 Thank you for your feedback and for writing such a lovely review. We are fortunate to be located in such a prime spot. To be surrounded by natural beauty everyday is an absolute privilege. Thank you for your positive feedback about our hotel, the facilities and our rooms. Our product is our pride and my team helps me...

Belfast, United Kingdom
Reviewed 6 days ago NEW

The Plettenberg Bay hotel remains a very fine five star. The decor is fresh and light with a fine elegant finish and the situation, with views along the beaches in both directions, are superb. However, since we stayed here in 2005 they have become precious about themselves in a very unattractive way and the restaurant service is a disaster. We...

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Helpful?
Thank rosemarykelly2017
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Rosemarykelly2017 Thank you for taking the time to write a review for us. All of our guest feedback is extremely important to us. We use such feedback as an opportunity to relook at re-training and coaching of our teams. I am sorry to read that you feel that we have become precious about ourselves. That is certainly not how...

London, United Kingdom
Reviewed 1 week ago

Best hotel in the area, great location by the beach, stylish rooms, ours was a little small. Very few rooms have balconies. Only a few rooms have great views, some face the road and car park, so be careful which rooms you book if you want the wonderful view of the beach.

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Helpful?
Thank hummingbirdtraveller
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Hummingbirdtraveller Thank you for your review. It is lovely to read that you have enjoyed your stay with us. All our guest feedback is very important to us. Our location is prime and we certainly have the most fantastic views in Plettenberg Bay. The beaches are unspoiled and stretches endlessly. Our little town offers a lot of activities for...

London, United Kingdom
Reviewed 1 week ago

Just spent 2 days at this lovely hotel will stay longer next time. Nice welcome excellent friendly service and extremely well run. Good food and wine suburb views over the ocean a must for anyone visiting Plet.

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Helpful?
Thank richard l
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Richard I Thank you for your lovely review. I am glad that you enjoyed your stay with us. Making sure each of our guests feel welcome and looked after during their stay is very important to us. Good food and of course good wine are very important components of an excellent and memorable holiday. It is good to know...

Oxford UK
Reviewed 1 week ago

Has a lovely position overlooking Plettenberg Bay with just a short path down to an excellent lifeguarded beach. Walking distance from the shops restaurants etc but a fairly steep uphill climb. Taxis to the main street area cost 50 Rand each way. Hotel has lovely facilities, good restaurant and a really pleasant and helpful staff. We stayed in the 'annex'...

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Helpful?
Thank Jonathan S
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Jonathan S Thank you very much for your feedback. The location of the hotel allows for the best views from the hotel. It is incredible. Plettenberg Bay boasts some of the most beautiful beaches in South Africa. Our hotel is located in the middle of town and yes, whilst one can walk, because of the hill, we recommend a...

New York City, New York
Reviewed 1 week ago

Beautiful, classical hotel with luxurious rooms, great service and a beautiful pool and outdoor area. Steps from the beach, view of the ocean from the pool. The staff was very accommodating. The hotel is in the middle of the Garden Route so location, aside from being on the ocean, is ideal

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Thank Tova Y
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Tova Y Thank you for your review. I am delighted to read that you did enjoy your stay with us. The Plettenberg is a very special place. Thank you for your kind words about the team, the service and our facilities. Our views are spectacular. The Garden Route is one of South Africa's treasures. Thank you for choosing to...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

Back here after 4 years and it's still our favourite hotel. Fabulous smiley, helpful staff who can't do enough for you. One of the best views of the Bay from the entrance lobby. It just gets better, the food is amazing and the cocktails to die for. Close to the beach restaurants of The Lookout (great for lunch) and Equinox...

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Thank v0dkalady
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Vodkalady Thank you for taking the time two write a review for us. I am delighted to read that you had another memorable stay with us. Your kind words is very much appreciated. Thank you for your compliment about my team. They are an asset to me. Our views are simply divine. I have also shared your feedback with...

Nottingham, United Kingdom
Reviewed 2 weeks ago

First impression of The Plettenburg was a positive one,great position looking out over the sea and beaches,room was immaculate,huge bed,bathroom,walking wardrobe and a lovely sea view.Food was excellent and well prepared,with attentive staff at beck and call,views from restaurant magnificent.One criticism no proper gluten free bread at breakfast even though we warned in advance that it was required,but would go...

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Thank Chazzer124
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Chazzer124 Thank you very much for your review. I am delighted to read that you had an unforgettable experience with us. First impressions are lasting impressions and I hope that you will carry these fond memories with you for a very long time. We are very appreciative of your kind words of our hotel, the service, our facilities and...

Pease Pottage
Reviewed 2 weeks ago

Nice hotel overlooking the bay. All staff are friendly and helpful. Room was a nice size and good amenities, free mini bar refreshed every day was a nice touch. Spa treatments were of good quality and good value. Restaurant is nice although we had better meals outside of the hotel at a lower cost - however the ease and ambience...

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Thank MarkPP
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear MarkPP Thank you for taking the time to write such a lovely review for us. The Plettenberg's location is prime. We are reminded about the wonder and the beauty of nature every day and we are very lucky to be calling this quaint little town, our home. Plettenberg Bay has developed so much over the years and we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Plettenberg - situated on a rocky headland in Africa's most spectacular coastal resort - is the ultimate escape. The 37 luxury rooms and suites, showcase the most breathtaking vistas in Southern Africa. With views of the ocean, mountains and endless stretches of golden beach, The Plettenberg is situated in the heart of the adventure-rich Garden Route, world-renowned for its excellent selection of outdoor activities. From regular dolphin and whale sightings to bungee jumping, treetop canopy tours and other more daring pursuits in the surrounding countryside. The Plettenberg is the ideal place to both relax and unwind - or recharge and reinvigorate - through a series of sensational endeavours. At The Plettenberg the charming service, exceptional cuisine, which is overseen by The Collection by Liz McGrath’s Grand Chef, Peter Tempelhoff, and the setting combine to create the ultimate story, one of a South African seaside property unlike any other. ... more   less 

Additional Information about The Plettenberg Hotel

Address: Garden Route 40 Church Street, Plettenberg Bay 6600, South Africa
Region: South Africa > Western Cape > Plettenberg Bay
Price Range: $258 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plettenberg Hotel 5*
Number of rooms: 37
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Plettenberg Bay
#1 Spa Hotel in Plettenberg Bay
#2 Romantic Hotel in Plettenberg Bay
#2 Luxury Hotel in Plettenberg Bay
#5 Family Hotel in Plettenberg Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Plettenberg Hotel staff and other travellers.
5 questions
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Wyoming

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the best you can afford, the best views are from the blue wing. If you can get room 56, it's brilliant”
 of 5 bubbles annebgg, 13 Feb 2017 | Read review
“choose a room in the original hotel for space.”
 of 5 bubbles rosemarykelly2017, 13 Feb 2017 | Read review
“Be very careful which room you book if you want a room with a view.”
 of 5 bubbles hummingbirdtraveller, 11 Feb 2017 | Read review
“Ocean front”
 of 5 bubbles richardlT7067AA, 10 Feb 2017 | Read review
“Ask for a sea view. Most (but not all) have this”
 of 5 bubbles JonathanS991, 10 Feb 2017 | Read review
5 of 5