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Brookes Hill Suites

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Brookes Hill Suites
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86 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Kempton Park, South Africa
Reviewed 12 March 2015

First timer to Port Elizabeth and what a jewel of a place. The climate is fantastic and with the Addo National Park just around the corner it was a definite worthwhile holiday. Brookes Hill is beautifully situated with awesome ocean views. The parking is secure, the units are well equipped, clean and serviced. This is self-catering and we even hire...

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Helpful?
Thank Retha d
Cape Town Central, South Africa
Reviewed 11 March 2015 via mobile

Rooms are clean but seriously outdated. Bar and restaurant well nothing to say just ummmm. I had to tell the bar tender how to make a rock shandy. After requesting one and being told they dont have any castle light....... I would not choose to stay here again. View is nice that's its only feature.

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Thank Scilla G
Capetown
Reviewed 9 March 2015

This the only Time-share place in Port Elizabeth and is beautifully located. Everywhere is accessible easily. Parking is safe. The rooms are self- catering and everything is supplied and in good repair. My wife and I stayed here in 2010 for the Soccer World Cup and it is the only place that I will stay in when in Port Elizabeth.

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1Thank erewhon
BHSuites, Front Office Manager at Brookes Hill Suites, responded to this review

Dear Erevon Thank you so much for your beautiful comments! Much appreciated.

Polokwane, South Africa
Reviewed 3 March 2015

What a great disappointment! This was our last evening of our holiday and thought we would eat supper at the restaurant as we were booked in one of the units for one night. The menu was the "Room Service Menu". Very limited items. We chose hake and chips. The waiter who is also the chef and bar lady could not...

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Helpful?
Thank Fran H
BHSuites, Guest Relations Manager at Brookes Hill Suites, responded to this review

Good day Thank you for sharing your experience with us - most appreciated. In order for us to investigate, I will need some more information from you. I am unable to track your reservation from Tripadvisor. Please may I request that you send us an email to: edupreez@legacyhotels.co.za so I may track your reservation with us and investigate? Your comments...

Johannesburg, South Africa
Reviewed 28 January 2015

Read the other poor reviews. They are 100% accurate. Legacy should really consider an exit from this property – it damages their brand. The mix of hotel and (I assume) private apartments is a disaster. Don’t be misled by the attempt at a make-over – it is just a coat of paint. Fixtures and fitting are circa 1970? Please note,...

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Thank DoonSl62
Johannesburg, South Africa
Reviewed 6 January 2015

Spent one night at Brookes Hill Suites in Port Elizabeth en route to Plettenberg Bay. Clean and neat ground floor room overlooking the beachfront. This is self-catering accommodation but breakfast is available. Easy access to beachfront with a choice of many restaurants.

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1Thank MaxLoe
JHB
Reviewed 1 January 2015 via mobile

Having come to Port Elizabeth for many years and stayed at Brookes Hill we rented an apartment this year. The unit was not spotless on our arrival. The freezer needed to be defrosted. The linen is old. The towels were so small we bought our own bath towels, Dinner plates the size of side plates and the absolute minimal kitchen...

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Thank JHBJHB
Cheshire, United Kingdom
Reviewed 7 December 2014

This place really suffered in comparison with all the wonderful other places we stayed at during our holiday in South Africa [and that included another Legacy hotel in Cape Town which was very good]. After checking in our first sight was of a dirty room-service plate left on the floor in a corridor - that was early Friday afternoon. It...

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1Thank grumps2014
BHSuites, Operations Manager at Brookes Hill Suites, responded to this review

Dear Guests May we take this opportunity to thank you for your valued feedback on your recent stay at Brookes Hill Suites. Feedback from our guests is a means of assessing if we have met our guests expectations and judging from your response we certainly failed. Your experience has highlighted the difficulties in managing a mixed use facility, where private...

Fish hoek
Reviewed 24 November 2014

Warm and friendly staff. The suits are clean and comfortable. The suits are have all the comforts of home (stove, microwave, kettle, toaster) Each suit sleeps 4 comfortable but can sleep 6. The pool and gardens are well kept. The Brooks Hill is close to the airport and the Boardwalk and in walking distance from a number of resturants.

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1Thank Samantha F
Glasgow, United Kingdom
Reviewed 6 November 2014

Stayed here before going on to a Safari. This hotel had been booked by our travel agent and we were so disappointed in the cleanliness of this Hotel. Although handy for Port Elizabeth Airport and next to a beautiful golden beach it was extremely shabby. The breakfast was really limited and not very appetising only could offer margarine, no butter!...

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Thank watt100

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Brookes Hill Suites

Address: Lower Brookes Hill Drive | Humewood, Port Elizabeth 6013, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Price Range: $117 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookes Hill Suites 3*
Number of rooms: 43
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Also Known As:
Brookes Hill Hotel Port Elizabeth
Hotel Style:
#8 On the Beach Hotel in Port Elizabeth
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room with balcony and sea view, you won't regret”
 of 5 bubbles PauloBaptista, 21 Sep 2016 | Read review
“Ask for sea-facing”
 of 5 bubbles Helenaarcher, 14 Nov 2015 | Read review
“Rooms from the 1st floor and 2nd floor have best views”
 of 5 bubbles TGwatiringa, 4 Nov 2015 | Read review
“Definitely with sea view, otherwise this is a completely overpriced establishment.”
 of 5 bubbles CalSim, 23 Jul 2015 | Read review
“Ask for refurbished room with a sea view.”
 of 5 bubbles 113davek, 21 May 2015 | Read review
5 of 5