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Paxton Hotel

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243 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Cape Town Central, South Africa
Reviewed 3 days ago NEW

although details were forwarded by my travel agent, all my personal details were incorrect. Welcoming committee (reception) unfriendly and unprofessional. Room clean, lovely size bed, clean linen. Shower is not suitable for someone carry some extra kilos, will be a tight squeeze. Food in restaurant absolutely horrible. even a 3 star hotel has better food. Broken tv in room was...

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Helpful?
Thank Fuzlin K
Durban, South Africa
Reviewed 5 days ago NEW

The hotel staff are very accommodating and the service level was excellent. The perfect business trip hotel. I will be staying there again and would not hesitate to suggest it to friends and family. Thanks

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Helpful?
Thank dax457
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for taking the time to review your stay with us, your positive feedback is very much appreciated and will be relayed to our staff. We are very pleased to hear that our staff made your stay a pleasant one. We hope to welcome you back in the near future! Kind Regards Sheree Guest Relations

Dublin, Ireland
Reviewed 6 days ago NEW

Room was modern and fantasic. Hotel bar was very good and relaxing. Nicely located next to a massive Spar supermarket. Only issue I had was room was near the lift and ice machine which was noisy. Didnt bother me as went to bed drunk and was up early for a flight

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Helpful?
Thank Relayponey
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for taking the time to review your stay with us, your feedback is appreciated and has been acknowledged! We are pleased to hear that you enjoyed your stay with us and found our location to your convenience. We are happy that you made the most of our available amenities. We hope to welcome you back in...

Cape Town Central, South Africa
Reviewed 2 weeks ago

Bets hotel in PE. The staff is so friendly every single time we stay there. Only a pleasure! Rooms are clean and neat. Food is amazing! View is great! Would really not want to stay in any other place in PE.

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Helpful?
1Thank joanieb615
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for your wonderful feedback, it is appreciated. We would like to thank you for your continued patronage. I will be sure to relay your kind words to our staff and housekeeping. We look forward to your next visit. Kind Regards Sheree Guest Relations

Port Elizabeth, South Africa
Reviewed 4 weeks ago

W klan could not provided claim at the Manager on duty , but not a real interest to solve the problem he pointed out that , this the problem of Vodacom The reason for me is a router problem W lan worked in the Lobby room 1111 is to far away for the router

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Helpful?
Thank kaikaii2016
RSAPE, Public Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for your feedback, it is appreciated. Wireless-lan is available on all four floors of the hotel, we make use of Fiber otpic connectivity and we do regular tests on all the floors. We have had instances where the settings or antivirus on a guests device blocks access to our page. Kind Regards Sheree Stevens Guest Relations

Port Elizabeth, South Africa
Reviewed 30 October 2016

It would be nice if the lady asked us how we enjoyed it and at least said goodbye, felt like we were not really of interest. But the lady that checked uys impn was very nice. She was polite and helpful.

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Helpful?
Thank G676UXmichellem
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Michelle Thank you for all your feedback, it is very much appreciated and will assist the receptionist's in there service delivery and communication skills, all your feedback has been relayed to them via management. We hope to welcome you back in the near future! kind regards Sheree Guest Relations

Pretoria, South Africa
Reviewed 25 October 2016

All was great. Good cost for business. Will recommend Paxton Hotel. Service excellent. Room great. Food very good. Felt good when stay there. Well situated. Advertise more and this will attract more visitors.

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Helpful?
Thank cj507
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for taking the time to review your stay with us, your positive feedback and kind words are very much appreciated. We strive to meet and exceed our guests expectations in the best way we can. We are very pleased that you enjoyed your stay with and hope to welcome you back in the very near future!...

Caldicot, United Kingdom
Reviewed 12 October 2016

This is the second time I have stayed at the Paxton. I really like the hotel. The staff are fab and really polite and helpful. The location of the hotel is good and it is really easy to get anywhere from the hotel. Room quality is very good and this is primary reason for my overall rating. Lovely beds, great...

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Helpful?
Thank dajjones67
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for your wonderful comments and for taking the time to review your most recent stay with us. I am very happy to hear our staff made you feel at home. This is really one of the things that we try maintain. We are pleased to know that you found our location convenient and made the most...

Reviewed 30 September 2016 via mobile

I stayed in Paxton Hotel for almost 3 months on business. In August 2016, before leaving the hotel I spoke to the reservations manager Helen, & she advised that all is well & that my accommodation is sorted out for the next 3 days. At about 11am my PA gets a call asking me to pick my stuff up from...

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Helpful?
Thank Nick G
RSAPE, Owner at Paxton Hotel, responded to this review

Dear Nick G We are saddened by your comment which stands in stark contrast to other positive comments both you and your colleagues have made to us personally. However, let me assure you that we do take every complaint serious and appreciate every opportunity to improve our service to you. We acknowledge your dissatisfaction and apologize for any inconvenience occurred...

Cape town
Reviewed 27 September 2016 via mobile

Ive been staying at this pretiges hotel for more than 3 years and its become like my second home. The reception your get,tells you exactly what type of place it is. I must say that all the staff is friendly,helpful and always make you feel at home. The rooms are very clean and amazingly comfortable. I would recommend this hotel...

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Helpful?
Thank shameeg
RSAPE, Public Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for all your positive comments , they are very much appreciated. Thank you for making our hotel your second home when you are in Port Elizabeth. We Appreciate you loyalty and trust in our hotel and the staff. We hope to welcome you back soon in the near future! Kind Regards Sheree Stevens Guest Relations

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Paxton Hotel is situated in Port Elizabeth, affectionately known as the 'Friendly City' of South Africa.The hotel overlooks the harbour offering magnificent views ofAlgoa Bay.This beachfront hotel offers luxury accommodation for the discerning traveller and has very proudly won the AA Travel Awards for the 'Best Commercial Hotel' in South Africa, for four consecutive years. The Hotel is conveniently situated close to the airport, restaurants, gym, The Boardwalk Casino and Entertainment Complex and many beautiful beaches.We offer special packages for families, younger generations and online specials as well as value for money deals on weekend getaways. ... more   less 

Additional Information about Paxton Hotel

Address: Carnarvon Place & Beach Road | Humerail, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Price Range: $96 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paxton Hotel 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Paxton Hotel Port Elizabeth
Hotel Style:
#8 Luxury Hotel in Port Elizabeth
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Questions & Answers

Questions? Get answers from Paxton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rather get takeaways”
 of 5 bubbles fuzlin2015, 7 Dec 2016 | Read review
“ask for room away from lift and ice machine”
 of 5 bubbles Relayponey, 4 Dec 2016 | Read review
“Sea-facing rooms on 2nd or 3rd floor.”
 of 5 bubbles AladdinCapeTown, 24 Aug 2016 | Read review
“What can i say, lovely and very comfortable.”
 of 5 bubbles michaelnP2517TG, 3 Aug 2016 | Read review
“The rooms facing the Bay.”
 of 5 bubbles Blessed205, 12 Jul 2016 | Read review
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