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Birchwood Hotel

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484 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Durban, South Africa
Reviewed 29 September 2016

Keep all drive ways clear of delivery trucks and other cars. For whatever reason the alternative route driving out is always closed by a bar, it causes inconvenience should the other route blocked. After rain has stopped, it will help if your cleaners can remove fallen leaves and dry up steps leading to corridors.

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Helpful?
Thank 177sln
Greg H, Manager at Birchwood Hotel, responded to this review

Dear 177sln, Thank you for your review, We apologise for any inconvenience caused by road closures recently however, we's like to inform that these were not a result of Birchwood Hotel, but rather an external event happening in the area.

Pretoria, South Africa
Reviewed 27 September 2016

As the stay at Birchwood was for business purposes, I really felt at home with the peace and quiet I experienced even though the OR Tambo International Airport is just around the corner with planes landing frequently.

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Helpful?
Thank elainebN254TJ
Greg H, Manager at Birchwood Hotel, responded to this review

Dear elainebN254TJ, Thank you for your review! We are pleased that you enjoyed our unique and tranquil environment and look forward to your return.

Pretoria, South Africa
Reviewed 26 September 2016

Why not put up a double bed instead of two single beds in a room? If you want to cater for a bigger family then I suppose there should be family size rooms, not single rooms with two single beds. There was also a big gap under my door which can allow creepy crawlies into the room while asleep. Window...

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Helpful?
Thank 771maleselam
Greg H, Manager at Birchwood Hotel, responded to this review

Dear 771maleselam, Thank you for your review, We'd like to express our sincerest apologies for any misunderstanding regarding your room type. We have numerous configurations of room types including, single, double, king size and suites. The lotion and soap provided are intended to last one day and then be replenished the following day. Should this not have been the case,...

Johannesburg, South Africa
Reviewed 26 September 2016

The servise was good, specially the rooms and the conditions in the rooms. Staff was very friendly and helpful in every matter. This is a place that for sure i'd advise to friends not only for the quality of the servisse but also for it's location. Thank you

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Helpful?
Thank 429eunicel
Greg H, Manager at Birchwood Hotel, responded to this review

Dear 429eunicel, Thank you for your review, We are happy that you enjoyed your stay with us and look forward to seeing you again! We also appreciate your recommendations!

Blantyre, Malawi
Reviewed 26 September 2016

It was a pleasure to me when I first met with a personnel in the office at the airport the way I was received, there was a bus at the airport ready for shuttle, even a bus driver was pleasant because we were able to chat as if we already met somewhere. The services at the reception were good and...

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Helpful?
Thank blessingst2016
Greg H, Manager at Birchwood Hotel, responded to this review

Dear blessingst2016, Thank you for your review, We are pleased that all aspects of your stay were as we intended them to be and look forward to your return in the future.

Harare Province, Zimbabwe
Reviewed 26 September 2016

You need to improve on sleep quality the sheets needs to be changed every day .we also need bottled water in the rooms as you know that water is life. I was also looking for a please to exercise like jogging.

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Thank 964ernests
Johannesburg, South Africa
Reviewed 26 September 2016

This accommodation was booked by the organisation where I serve as a Non executive Director. The objective of me staying over was due to it being close to the venue where I was having the work dinner and also at the airport and having a good night sleep. The sleep was important as I needed to be at the airport...

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Helpful?
Thank D012ris
Greg H, Manager at Birchwood Hotel, responded to this review

Dear D012ris, Thank you for your comments however, we would like to express our sincere concern as to the absolutely unacceptable incidents that occurred. The room not being clean is not something we would ever accept and for this, we apologise. Regarding the noise, we hope that we can welcome you back despite the experience, as going forward, we can...

Victoria
Reviewed 25 September 2016

The Birchwood is very convenient for an overnight stay between flights in and out of JNB. The complimentary shuttle is very nice. The staff seem friendly enough. Dinner at the on site cafe was fine. The main problem was we had asked for a quiet room away from the street or noisy area. So, what did we get? A room...

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Helpful?
Thank JJ503
Greg H, Manager at Birchwood Hotel, responded to this review

Dear JJ503, Thank you for your review, While we certainly appreciate your feedback regarding our convenient location, and our staff and BC Cafe, met your expectations, we do sincerely apologise for what was clearly an inconvenient and frustrating experience for you. We certainly do have various rooms available, and have noted your comments regarding our neighbours. We hope that we...

Reviewed 24 September 2016 via mobile

I recently stayed at this hotel for a few nights. I felt that the level of cleanliness in the bathroom was not up to scratch. I asked to be moved to another room after finding the first shower dirty. The room itself was great and spacious but this hotel does but have some special services like others in is class.

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Helpful?
Thank Aurelia A
Greg H, Manager at Birchwood Hotel, responded to this review

Dear Aurelia A, Thank you for your review! We would like to express our concern as to the various aspects that clearly did not meet your expectations and naturally, we appreciate your feedback as well as you bringing this to our attention. The items mentioned including cleanliness and lack of additional services have been noted and we hope that despite...

Santiago, Chile
Reviewed 20 September 2016

Next to the highways and the OR Tambo Airport with a many options to connect with the city. The restaurants and breakfast are very well. Independent of the large size of its facilities, its extension does not affect the privacy needed for a relaxing stay. Its a Hotel absolutely recomendable.

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Helpful?
Thank fernadoe269
Greg H, Manager at Birchwood Hotel, responded to this review

Dear fernadoe269, Thank you for your review, We are pleased that our convenient location appealed to you and look forward to welcoming you back again for another, relaxing stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Birchwood Hotel and OR Tambo Conference Centre is South Africa's leading business-to-business conferencing facility, catering to hundreds of business travellers from all over the world each year. Over 17 years of experience in hospitality, and in understanding the needs of our guests, coupled with a location that is hard to beat, are the secrets to our success at the Birchwood Hotel. Added to our "success formula" is our staff who are highly trained and dedicated to exceeding the expectations of our guests. The Birchwood Hotel offers 665 accommodation rooms, 60 on-site venues, three restaurants, including a fine-dining steak-house, a café and wine bar for quick meals and drinks and our aviation bar, for relaxing after a hard day's business. Other facilities include the Mangwanani African Day Spa, a gym, pool and squash courts. We at the Birchwood Hotel pride ourselves on the exceptional service of our staff and their dedication to ensuring all our guests' needs and preferences are catered for. With our large range of venues and facilities which enables us to host any sized event, whether it be for two delegates or 3000 delegates, we guarantee the all-important personal touch, by ensuring flexibility and affordability for all event types and budgets. Let us at the Birchwood Hotel assist you with your next conference, banquet, product launch, exhibition, wedding or accommodation needs, because as Gauteng's premier hospitality hub we endeavour to make your occasion our occasion! ... more   less 

Additional Information about Birchwood Hotel

Address: Viewpoint Street | Bartlett, Boksburg 1459, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Boksburg
Price Range: $71 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Birchwood Hotel 3.5*
Number of rooms: 665
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Also Known As:
Birchwood Hotel Boksburg
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Questions & Answers

Here's what travellers have asked, with answers from Birchwood Hotel staff and other travellers.
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Questions? Get answers from Birchwood Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in Silver Birch, room was excellent.”
 of 5 bubbles AltaV, 21 Dec 2016 | Read review
“Stay away from room 1008 - no cellphone reception and wi-fi connectivity. Spend a bit more and book at SilverBirch.”
 of 5 bubbles sanjaybmwx1, 17 Dec 2016 | Read review
“The individual rooms are spread over the complex and there are different options at different prices to choose from.”
 of 5 bubbles Piyaw, 14 Dec 2016 | Read review
“Value stay rooms are quiet noisy”
 of 5 bubbles ThisPandaTravels, 14 Nov 2016 | Read review
“Depends on whether you want to be near the lobby area, the conference center, the spa, or the Grill restaurant.”
 of 5 bubbles D2612CWgarym, 10 Nov 2016 | Read review
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