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Crowne Plaza Johannesburg - The Rosebank

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Crowne Plaza Johannesburg - The Rosebank
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599 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Stafford, United Kingdom
Reviewed 2 March 2015 via mobile

Well I've stayed in many hotels all over the world and this is up there with then all. Check in was very easy and the staff were great, I was upgraded to the King's Suit, although it was on the first floor and not much of a view, the room itself was first class. The breakfast was fantastic, everything you...

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Helpful?
Thank Simon W
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Simon W, Thank you for your great review on all the facilities at our hotel. Convenient and friendly check in, world class guest rooms, superior hotel facilities and great service are all part of our recipe for a memorable stay. I be sure to congratulate the team ! We look forward to your return visit shortly. Kind regards Don...

Gauteng, South Africa
Reviewed 23 February 2015

My husband and I have stayed at the Crowne Plaza, The Rosebank twice now. The first occasion was last year, mother’s day. We were offered a complimentary stay due to the fact that lunch was cancelled and moved to the restaurant that is situated on the ground floor. Seeing this as a good gesture and liking the hotel facilities, my...

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1Thank JacquiAug
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear JacquiAug, The management and staff are very disappointed that you did not enjoy the great experiences on offer for our Valentine's celebration. The Valentines under the stars also included sparkling wine on arrival, oysters and fresh salmon as well as the complimentary access to after dinner entertainment to ensure excellent value for money. The feedback on your experience of...

Krugersdorp, South Africa
Reviewed 21 February 2015

Stayed at Crown Plaza for a function we did for a well know motor group. The overall experience at the hotel was brilliant and had no issues with the staff what so ever. The room was spacious, clean and VERY modern - A real treat after a long day. Will recommend this property for business and leisure travellers.

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Helpful?
Thank kevpel
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear kevpel What great feedback for me to give my team. Your event was truly memorable. Thank you for the compliments on the modern and spacious rooms. We will be sure to maintain the standard and look forward to welcoming you back. Kind regards Don Jesseman Hotel Manager

Nairobi, Kenya
Reviewed 21 February 2015

A big thank you to the entire team at Crowne Plaza, Rosebank. Lovely lovely people. :) Thank you for going out of your way every day to ensure that my friends and I were comfortable and happy. You guys are awesome! Thank you. The beds are amazingly comfortable! You really do get to have a good night's rest. :) Highly...

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Thank MuthoniOtieno
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear MuthoniOtieno, We appreciate your wonderful comments on our staff. I am very happy to hear that on your return visit we were able to really make you feel at home. There is nothing better than a good night's rest! We certainly look forward to offering you the same hospitality on your return. Kind regards Don Jesseman Hotel Manager

Bath, United Kingdom
Reviewed 21 February 2015

I stay at The Rosebank every time I visit Joburg. This is was my first time back for 2.5 years. Once again the staff were kind and attentive, the place was spotlessly clean and the facilities of the highest quality. Excellent service and excellent value.

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Helpful?
Thank Maurice A
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Maurice A, Thank you so much for the excellent comments on our service, value and cleanliness. . We pride ourselves on our attention to detail ! - Our housekeeping staff will be very happy to hear that their hard work is making a difference. We look forward to your return. Kind regards Don Jesseman Hotel Manager

Reviewed 18 February 2015 via mobile

Check in went smoothly this time and I was assisted by a great gentleman by the name of France. However in my first room the TV had problems and there was no iron. In the second room, the plug in the basin didn't work well and when I ran the bath the shower ran as well. These are things that...

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Thank 621shireenm
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear 621shireenm, We appreciate your feedback. I will personally commend France, with his team members present, to show our appreciation of commendable service. Our rooms department do have stringent quality controls in place - clearly the attention to detail can be more effectively managed. We have made this a priority in the department and have also implemented improved problem resolution...

Cape Town
Reviewed 14 February 2015 via mobile

From the receptionist who wasn't familiar with the hotel's offering, to the security guys who hassled us the parking exit. Breakfast was stale, hard to find a clean table as they were not cleared timeously. Very badly run, never staying in any of this group's hotels again.

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1Thank Mbalie
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Mbalie, Our team apologises for your poor experience with us. Your feedback is certainly taken to heart. Our breakfast is the pride of our food and beverage offering and as such I am very disappointed that your experience was poor. We will continue to monitor these standards daily in order to maintain our high standards at all times. We...

Brookmans Park, United Kingdom
Reviewed 9 February 2015

Had a great five night stay at The Rosebank. It's a really well-run place. The staff are lovely, the place is spotless, the breakfast is excellent and there is strong, free wifi. The gym and pool are really good - offering a nice break if you are away on business. The restaurant, The Butcher's Block, is superb. Wine prices are...

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Thank breweruk
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear helpingmedia We appreciate your feed back on your recent stay . We are all looking forward to your return visit soon. Kind regards The Crowne Plaza Management Team

Singapore, Singapore
Reviewed 5 February 2015

Blackout again! Staff are generally friendly and greet you whenever in contact. The breakfast spread is decent but the lady at the Omelette station doesn't seem to pay attention to request. She acknowledged my request and the next moment she does the wrong thing. You're better off to stand by her side to repeat your request. The staff are generally...

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4Thank trip2barcelona
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear trip2barcelona, Thank you for highlighting your challenges during your stay. We have completed a full repair of our generator and we can now guarantee power supply at all times to our guests. Our guest room charging facilities have been upgraded in the process. The transport company we use has procured additional vehicles, conducted training and have implemented an improved...

Singapore, Singapore
Reviewed 31 January 2015

Dropped my wedding ring in the hotel gym, got picked up by a gym instructor named Angie from this hotel,and handed over to manager for safe-keep. Ring was returned to me when i reported the loss ONE DAY LATER. I'm extremely delighted to be able to find back my lost item in an foreign land, especially in a place where...

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Helpful?
Thank Andygoh07
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Andygoh07Singapore Thank you for the excellent review on the honesty of our staff , We will acknowledge Angie as well as display your review on our staff notice boards. We are all looking forward to your return visit soon. Kind regards The Crowne Plaza Management Team

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Johannesburg – The Rosebank is a modern and stylish Johannesburg Hotel that is ideally located for business and leisure travel. The establishment is only 30 minutes drive from O.R.Tambo International Airport and a short drive from the Johannesburg and Sandton Business Districts. The hotel is in walking distance of the Rosebank Mall and the African Craft Market that offers visiting guests a wide array of up-market shopping and dining options. The hotel’s central location makes it the ideal base to access famous Johannesburg tourist attractions such as the Apartheid Museum, Lion Park and Soweto. Coca Cola Park Stadium and Wanderers Cricket Ground , both major sports stadiums are within 10 minutes drive from the hotel.If you do not feel the need to venture out of the hotel, we offer the various dining options such as the Butcher Block, Fresh Restaurant and the Rosebank Cafe. For some of the most famous cocktails in Johannesburg, our very own funky and trendy Circle Bar is the place to be. ... more   less 

Additional Information about Crowne Plaza Johannesburg - The Rosebank

Address: CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $143 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Johannesburg - The Rosebank 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank
Hotel Style:
#7 Spa Hotel in Johannesburg
#12 Luxury Hotel in Johannesburg
#12 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Johannesburg - The Rosebank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“maybe ask for a room in the new wing.”
 of 5 bubbles skyscraper6, 12 Dec 2016 | Read review
“Upper floors of the North Tower are my preference - good views and quiet.”
 of 5 bubbles 444daved, 8 Dec 2016 | Read review
“we always ask for higher floor, away from elevators”
 of 5 bubbles victorian5, 8 Dec 2016 | Read review
“higher floors give a better view”
 of 5 bubbles Girsberger, 11 Nov 2016 | Read review
“Higher floors offer amazing views”
 of 5 bubbles OupaGedions2016, 17 Oct 2016 | Read review
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