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Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

1,011 reviews
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Traveller (343)
Room & Suite (118)
Dining (60)
Overview
  • Excellent33%
  • Very good45%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“milkshake bar”(72 reviews)
“melrose arch”(223 reviews)
“hollywood theme”(11 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
Special Offer: 50 Shades of Fire & Ice!
Hotel deals
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Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,011)Write a Review
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All reviewsmilkshake barmelrose archhollywood thememovie starstrendy hotelfirst floorgated communitytravel deskrestaurants and shoppingsafe locationroom servicehotel is situatedbusiness hotelfelt very safecape townsouth africamilkshakes
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191 - 195 of 906 reviews
Reviewed 1 November 2016 via mobile

Stayed here in 2013 for a few weeks. No problem doing the same again. Staff friendly. Great hotel. Natasha on reception is extremely helpful. However they are useless at dealing with emergencies during the night. Calls to reception for help by someone outside my room...More

Thank Bridget D
Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 3 November 2016

Dear Bridget D, Thank you for expressing such concern. I appreciate your feedback and unease experienced during the ordeal and the perceived lack of quick response from the TEAM on duty at the time. We have looked into the processes and recognized certain shortfalls and...More

Reviewed 31 October 2016 via mobile

Melrose arch is like being in a city within a city, it's very hip and happening and Vibey more of a late night atmosphere as opposed to a family friendly one. the hotel is lovely and give you a voucher for a free milkshake (forgot...More

Thank MrsMitha
Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 3 November 2016

Dear MrsMitha, Thank you for taking the time to review your stay with us. The Melrose Arch Precinct is a great location for a hotel such as ours due to the large extremity of stores and restaurants available, there is quite a variety to choose...More

Reviewed 30 October 2016

Great spot for an overnight in Jburg. It was in a safe and fun neighborhood. Breakfast was tasty with lots of options. Decor was modern and edgy. I made use of the mall and restaurants next-door. Wifi was helpful too!

Thank pearlfrancis
Reviewed 29 October 2016

Protea hotels are nice this one is no exception. Wifi is great. I needed a iron and board but they did not have one in the hotel and offered the service for more money, I passed. The only real downside is I can't see a...More

Thank homerrita
Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 3 November 2016

Dear homerrita, Thank you the wonderful review! There is a distinct vibe created within our parameters, one who visits The Fire & Ice! will undoubtedly experience the infectious vibe. I would like to profusely apologise for the dissatisfactory service received from our housekeeping department. It...More

Reviewed 25 October 2016

This hotel is in a good location close to the shops in the Melrose area. There are also plenty of restaurants near by. The front desk staff was very helpful. The rooms are a good size. I was traveling alone so I didn't need a...More

Thank SOLSOEUR
Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 3 November 2016

Dear SOLSOEUR, Thank you for the awesome review! We are fortunate enough to be situated within the Melrose Arch Precinct, it is a great location, as everything that one may need is within walking distance and this just adds to the convenience; all while being...More

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Traveller (343)
Room & Suite (118)
Dining (60)
Pool & Beach (12)
Hotel & Grounds (170)
Bathroom (22)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$77 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Johannesburg
#19 Business Hotel in Johannesburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$77 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Johannesburg
#19 Business Hotel in Johannesburg
Room types
Suites, Non-Smoking Rooms
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