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The Reef Hotel

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The Reef Hotel
The Reef Hotel
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307 Reviews from our TripAdvisor Community

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Showing 265: English reviews
1 review
Reviewed 2 days ago NEW

We represent a local government institution and four of our employees were in the fortunate position to go for training in JHB. Your establishment came highly recommended by the travel agency we make use of. Although genuine efforts were made in providing the service you indicate on your website and that was communicated through our service provider, service received after... More 

Helpful?
Thank Riaan v
Johannesburg
1 review
Reviewed 3 days ago NEW

- clean, smart and classic - well sited - easy access to all major routes around town, shops and malls - excellent staff service - affordable rates - what I liked most was the breakfast self catering service. well done guys.

Review collected in partnership with this hotel

Helpful?
Thank alfreds257
Pretoria, South Africa
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

The Reef Hotel claims to be a 4 star hotel. If that is true, I would avoid any 4 star hotel in future! Parking so tight and really only suitable for Class A rental cars; door key only worked the 3rd time; terrible linen; wall plug not working; no bar fridge; terrible breakfast. Anf nobody actually cares!

Helpful?
Thank CobusRossouw
Johannesburg
1 review
Reviewed 5 days ago NEW

We took almost an hour to check in and get settled in our room due to slow check-in and non functioning room keys/cards. Lifts are frustratingly slow and carpets are dated and look dirty. Water pressure in shower and bath was good and the beds were very comfy. Breakfast was good and moderate variety was offered. Service just non existing.... More 

Review collected in partnership with this hotel

Helpful?
Thank wernerm94
Johannesburg
1 review
Reviewed 6 days ago NEW

Excellent Hotel and very good service; the rooms are spacious and very comfortables. The only problem is that the city center of Johannesburg is not a very safe place, however the hotel is located in a good place.

Review collected in partnership with this hotel

Helpful?
Thank 211eliog
Johannesburg
1 review
Reviewed 1 week ago

I have been booked from 07 November 2016 till 07 March 2016 due to work commitments . Staff especially kitchen staff are now use to me so they are complacent with regards to offering excellent services like in the first day or two. They have forgotten preparing our lunch with our preferences twice. The first week of my check-in week... More 

Review collected in partnership with this hotel

Helpful?
Thank tebogol679
Sao Paulo, SP
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

We were on our very first day in South Africa, tired because of the jet lag and the long trip and was really nice of them allowing us to get into the room before the exact check in time. Hotel is very well located, 4 blocks from the City Sight Seeing line. Rooms are really nice, comfortable and decoration is... More 

Helpful?
Thank Nora2012_12
Johannesburg
1 review
Reviewed 2 weeks ago

The staff were really serviceminded and helped us with some activities. The room was ok and especially since the price level where quite low. The location is unfortunataly unsafe and there for you need to take a taxi everywhere.

Review collected in partnership with this hotel

Helpful?
Thank hjacob_247940
Johannesburg
1 review
Reviewed 2 weeks ago

The hotel is wonderful though my stay was very short. Hope to come back and stay for a longer duration. The rooms are nice except tooth paste was missing, just brushed my teeth with plain water. Please do something.

Review collected in partnership with this hotel

Helpful?
Thank 505alickm
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

If I could give this hotel no stars, I would. Terrible customer service, dirty rooms, poor management. They tend to cancel rooms for no reason at all, with no notification. There are better places to stay in Jo'berg-- this is not a 4 star hotel as advertised.

Helpful?
Thank James T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-star Reef Hotel is a 5-minute drive from Johannesburg's City Hall. It has an on-site restaurant and modern guest rooms with satellite TV and individual decor. Rooms at Reef Hotel feature floor-to-ceiling black and white photos. Each has a sitting area with a large satellite TV. The private bathroom offers a separate bathtub and shower in a deluxe room and a shower only in a standard room. Reef Hotel's restaurant uses fresh, seasonal ingredients to prepare both South African and international cuisine. The hotel's in-house bar offers South African wine, international champagne and has panoramic views of Johannesburg. The Apartheid Museum is a 5 minute drive from Reef Hotel. Many of Johannesburg's art galleries are also nearby. Complimentary shuttle is available within a 5KM radius subject to availability. ... more   less 

Additional Information about The Reef Hotel

Address: 58 Anderson Street | Marshalltown, Johannesburg 2001, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $59 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#7 Best Value Hotel in Johannesburg
#22 Luxury Hotel in Johannesburg
#23 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Hotel staff and other travellers.
14 questions
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Questions? Get answers from The Reef Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It would be better to sleep on the streets of Jo'burg than to stay at this dump”
 of 5 bubbles N8589TLjamest, 11 Nov 2016 | Read review
“Floor 8 had wifi issues.”
 of 5 bubbles siavongaboy, 18 Oct 2016 | Read review
“South side is quieter”
 of 5 bubbles elroyp754, 30 Aug 2016 | Read review
“visited only the goldmine cafe”
 of 5 bubbles johnhart2016, 29 Aug 2016 | Read review
“half way floors are quieter and less movements”
 of 5 bubbles , 26 Jul 2016 | Read review
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