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The Residence Boutique Hotel

Travellers' Choice award winner
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1 room 2 adults 0 children
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The Residence Boutique Hotel
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697 Reviews from our TripAdvisor Community

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Showing 630: English reviews
San Francisco, California
Reviewed 11 October 2016

This is a hotel that bills itself as a luxury boutique hotel, and it is as far as the location goes, the service however is by far not matching it, and the bad attitude is only making it worse. I reserved for a luxury suite, and at check-in was presented with a sort of window gallery open to the swimming...

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Thank C F
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your feedback, I am sorry to hear that you were subject to so many wrong doings. This is definitely not the level of service or experience we provide our guests and hope to be able to welcome you back some day to provide you with a true Residence experience. All the very best from The...

Reviewed 10 October 2016 via mobile

It was our first time visiting Johannesburg. So we didn't want to stay at a big hotel. We really like the Residence. The outside, well you can't see much because its fenced up, it looks like a box but when you're inside its classic old world decor, really takes our away. Service was really nice. Breakfast was decent. The room...

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Thank nylevexim
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Good day and thank you for your review. We are so sorry to hear about your Ardmore pieces that broke while being transported home, we have been looking into the matter and been in contact with Ardmore to find out if they have agents abroad that they could recommend to you, to try amend your purchases. You would have by...

Los Angeles, California
Reviewed 8 October 2016

Beautiful, luxurious boutique hotel. The room I had (#7) was enormous, with a separate sitting area, large bathroom, and outside deck with jacuzzi, shower, and lounge chairs. The furnishings were all first rate, and the bed very comfortable. The food at the restaurant the two nights I ate there was excellent -- though slightly better the first night with that...

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Thank 32655Lisa
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your stay with us. Thank you for your feedback as it allows us to continuously refine and improve our offerings. From all of us here at The Residence, we would like to thank you once again and wish you all...

Atlanta
Reviewed 8 October 2016 via mobile

A beautiful old world classic, rooms were fantastic, bed sooooo comfy, food delicious and service bang on. Only thing is it's in the middle of a swanky neighbourhood so not easy access to restaurants, shopping etc if stopping off before another flight. That's the only beef!

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Thank croakies
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We hope to welcome you back some day in the near future and would like to wish you all the very best from The Residence team.

Hexham, United Kingdom
Reviewed 8 October 2016

This is like visiting your very rich and stylish friends house. Its not a smoked glass and chrome hotel, instead its decadent, stylish and quirky - and just how I like it. It must have more than a dozen suites, but it feels like it only has a few, the layout is quirky, in a nice way, with rooms and...

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1Thank FamilyH68
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really do appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We hope to welcome you back someday in the near future and would like to wish you all the very best until we meet again.

Atlanta, Georgia
Reviewed 5 October 2016

Whar can I say but this place is just gorgeous. It is three houses that were joined together to make up a fabulous guesthouse. The property has a tennis court and three swimming pools plus most rooms have a patio or terrace with private plunge pools. Because the houses were joined together there are lots of little steps throughout. The...

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Thank Atlantan1972
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review and feedback we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We hope to welcome you back someday in the near future and would like to thank you once again and wish you all the very best from The Residence team.

Montreal, Canada
Reviewed 5 October 2016

This hotel might be one of the coolest boutique hotels we've ever stayed at. It is an old mansion that was once used as an embassy, which is now a hotel in a nice quiet area. The rooms were very comfortable and decorated in a way that makes you feel you're staying in someone's home vs. a cookie cutter hotel....

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Thank SonnyInMtl
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review and feedback we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was a pleasure having you stay with us and hope to welcome you back someday in the near future. Thank you once again and all the very best from The Residence team.

Melbourne, Australia
Reviewed 4 October 2016

A truly magnificent boutique hotel awaits if you are starting or finishing your African holiday. We loved our stay here and wish we had booked here for our previous 2 trips to Africa, we certainly would not consider staying anywhere else now. Everything about The Residence oozes charm, warmth and attention to detail. The massages we enjoyed here were first...

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Thank Wellmax229
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was a pleasure having you stay with us and look forward to welcoming you back. From all of us here at The Residence we would like to thank you once again and wish...

Geneva, Switzerland
Reviewed 30 September 2016

A great hotel, super service and lovely rooms. Having stayed in many boutique hotels, I have to say this place was great. They caused a little confusion with their emails about transfers prior to our arrival, but apart from that, the stay was perfect. Our room was huge, as was the bathroom and to have a jacuzzi on the balcony...

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Thank John C
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review and feedback, we will be sure to look into the matter to make sure it never happens again. We are so glad to hear that you enjoyed your experience at The Residence and hope to welcome you back some day in the near future. Thank you once again and all the very best...

New York City, New York
Reviewed 29 September 2016 via mobile

Stayed at the Residence for one night after our safari, before flying out to the next part of our trip. Transfers between the airport and the Residence were seamless-- driver found us easily, and the car was large and comfortable. On arrival to the hotel we were offered sparkling wine to drink during the easy checkin and walk to the...

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Thank bex56
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review, we really appreciate it but most importantly are so glad to hear that you enjoyed your experience at The Residence. We trust that the rest of your trip went well and hope to welcome you back some day in the near future. Thank you once again and all the very best from The...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With eighteen designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa and unwind in the sauna and steam room. ... more   less 

Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $334 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 11
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Johannesburg
#1 Luxury Hotel in Johannesburg
#1 Romantic Hotel in Johannesburg
#1 Family Hotel in Johannesburg
#3 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Residence Boutique Hotel staff and other travellers.
32 questions
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Questions? Get answers from The Residence Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 14 or 15 if you want a jacuzzi”
Steve-Hove, 15 Apr 2017 | Read review
“All rooms we have stayed in are wonderful. The Penthouse Suite is worth the extra money.”
WhereWildThingsAre, 8 Apr 2017 | Read review
“Room 5 had a private outdoor shower and jacuzzi!”
luggageliza, 4 Apr 2017 | Read review
“penthouse suite is to die for...”
A4886QKsandrah, 22 Feb 2017 | Read review
“Ask for a room not overlooking the courtyard, pool area”
710kenw, 14 Feb 2017 | Read review
5 of 5