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Four Seasons Hotel The Westcliff Johannesburg

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372 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Hotel The Westcliff Johannesburg
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Showing 331: English reviews
Cape Town Central, South Africa
Reviewed 4 weeks ago

The staff were helpful, friendly and efficient throughout. The hotel is attractively situated and the rooms had all the facilities expected of a five-star hotel. There were no problems with the visit.

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Helpful?
Thank rossf0612
Reviewed 4 weeks ago via mobile

A spectacular weekend away. From the moment we arrived, the atmosphere of elegance was set. The staff, from reception to room service was excellent. The cuisine at the View Restaurant was to die for, Wow. The views were superb. The best time to visit is definitely during the blooming of the jacaranda trees. Unfortunately the traffic in front of the...

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Thank Darryn R
Sydney, Australia
Reviewed 4 weeks ago via mobile

My adult kids and I arrived at noon on a 35 degree day and were not given a room to change into although not full. Then given rooms apart. Very tired rooms, phone did not work, no lift access no butter with croissants, far from everything and poorly trained staff Rather go to Sandton and they never even took off...

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Thank aussiebok
Sebastien_CARRE, General Manager at Four Seasons Hotel The Westcliff Johannesburg, responded to this review

Dear Aussiebok, Although we were able to prepare all your reserved rooms prior to the actual guaranteed check in time, our hotel was extremely busy the night before, and we regret that all the necessary rooms were not vacated by previous guests even earlier to make your earlier check-in possible on that specific day. Our attempt was rendered more difficult...

Reviewed 2 November 2016

never have i been so happy to see a golf buggy and i don't play golf. this place is heaven, it has views to die for over johannesburg which is one of the world biggest man made forests - we were there when they had a thunder storm and watching the lightening from that view was just up there with...

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Thank modge2014
Reviewed 31 October 2016

Couldn't fault the service, food or accommodation! The Spa treatments were next level great and the manager of the Spa Yolande was just brilliant with organising specials. Flames restaurant is magnificent and by far the best views of Joburg and the beautiful Jacaranda trees. We were spoilt with great fireworks displays thanks to Diwali! Highly recommended!

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Thank Greg B
Sandton
Reviewed 30 October 2016 via mobile

The Four Seasons hotel in Westcliff is possibly one of the most beautiful hotels in Jozi. I planned a surprise stay for a friend and I and the hotel met all my expectations. Possibly the best beds you can get in any hotel, by far. They booked a beautiful twin room with breathtaking views. Dinner at the Flames are highly...

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Thank LorindaVoges
Emirate of Abu Dhabi, United Arab Emirates
Reviewed 29 October 2016

We stayed at the Four Seasons for four nights and the hotel and grounds are excellent. The hotel is located on a beautiful hillside with amazing views and sunsets. We were unhappy with our room at first, mainly the view, so the hotel staff showed us all the available rooms. The buggy driver recommended his favorite room and he was...

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Thank Gregory B
London, England, United Kingdom
Reviewed 26 October 2016 via mobile

Absolutely gorgeous compound with terrific facilities but sketchy water supply and steep hills. I had one full day without water - though they did not charge me do it. The restaurant is scenic and definitely worth a visit. As is the spa swimming pool!!

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Thank Natasha M
Sebastien_CARRE, General Manager at Four Seasons Hotel The Westcliff Johannesburg, responded to this review

Dear Natasha M. Once again we apologize for the unforeseen interruption in water distribution during your stay. An accidental public utility malfunction regretfully caused some damaged to our hotel's water system, requiring prolonged emergency repairs. We are very sorry this has affected your stay. We are delighted to read however that overall you found our hotel terrific, as well our...

Johannesburg, South Africa
Reviewed 24 October 2016

Such a brilliant location wonderful hotel brand But ever since opening its door as the Westcliff (pre Four Seasons) up until now it has been plagued by shoddy service, inflated prices and just misses the mark

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2Thank Glynda K
Asuncion, Paraguay
Reviewed 22 October 2016 via mobile

We spent four to five days at this beautiful hotel of four season . The structure is beautiful , recently refurbished, amazing garden with superb flavours and plants . The attention of the service of the hotel great , as well as the room set up and views .We have found however the restaurants a bit disorganised , we had...

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1Thank The globe trott... M
Sebastien_CARRE, General Manager at Four Seasons Hotel The Westcliff Johannesburg, responded to this review

Dear The Globe Trotter, Thank you for sharing your feed back on your recent stay. We apologize for the service shortfall you have experienced in our restaurant and take good note of your comments. Our hotel proposes a wide range of dining experiences, ranging from the street side WESTCLIFF DELI, Casual outdoor lounge FLAMES, and our signature restaurant VIEW. Each...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Four Seasons Hotel Westcliff Johannesburg welcomes you to a self-contained sanctuary in the affluent Westcliff residential area. Perched on a cliffside, this resort-style retreat offers panoramic views over the neighbouring Johannesburg Zoo and the dense tree canopy of the city's prestigious northern suburbs. The ambience is like a sun-splashed Mediterranean village laced with courtyards, fountains and gardens. Fully transformed, the hotel's 117 guest rooms and suites offer cool, contemporary decor inspired by modern Africa. Four Seasons Hotel Westcliff Johannesburg is a lively social hub for the city's elite, and the first choice for business and holiday travellers - providing a pampering start or finish for a South African safari. ... more   less 

Additional Information about Four Seasons Hotel The Westcliff Johannesburg

Address: 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa (Formerly The Westcliff)
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $316 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel The Westcliff Johannesburg 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Westcliff By Orient-Express Hotel Johannesburg
Westcliff Hotel Johannesburg
Westcliff Johannesburg
Hotel Style:
#4 Family Hotel in Johannesburg
#4 Spa Hotel in Johannesburg
#5 Luxury Hotel in Johannesburg
#10 Business Hotel in Johannesburg
#10 Romantic Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel The Westcliff Johannesburg staff and other travellers.
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Questions? Get answers from Four Seasons Hotel The Westcliff Johannesburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 806 and it was close to everything but I think you even have better views higher up the hill.”
 of 5 bubbles carpediemgolfer, 17 Nov 2016 | Read review
“Best views and great food!”
 of 5 bubbles 107GregB107, 31 Oct 2016 | Read review
“for the best views pick towards the top of the hill. It is a longer walk to the pools, but felt it was worth it.”
 of 5 bubbles 291gregoryb, 29 Oct 2016 | Read review
“suites are spacious. make sure you get a city view, it's worth it.”
 of 5 bubbles NicciP, 16 Oct 2016 | Read review
“rooms at the front do get road noise on the balcony but the french windows are very well insulated.”
 of 5 bubbles kdeeney, 29 Sep 2016 | Read review
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