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Courtyard Hotel Rosebank

Traveller (57)
Room & Suite (19)
Dining (5)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
This hotel is situated in prestigious Rosebank on Oxford Road, opposite the Gautrain Rapid Rail station. Major shopping centres, craft markets, restaurants and cinemas are all within walking distance. The hotel is easily accessible to all motorways linking the key business centres in Gauteng.
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Property amenities
Pool
Free Parking
Room Service
Bar/Lounge
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
197Reviews
66Photos
9Q+A
40Room tips
Traveller rating
  • 63
  • 90
  • 29
  • 8
  • 7
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Popular mentions
Clean and convenient. Rooms have a pseudo kitchenette with cutlery, fridge, microwave... Pretty depressing breakfast and reception area. It's a dated building. The WiFi simply did not work and only one wall had a plug for charging electronics. Totally fine, but not special.
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Response from The_CLHG_Team, Public Relations Manager at Courtyard Hotel Rosebank
Responded Dec. 18, 2018
Thank you for choosing our hotel and for taking the time to provide feedback on your experience. Our hotel general manager is pleased to let you know we are planning towards future hotel refurbishments and will take your suggestions into consideration. We do hope to welcome you back to our hotel soon.
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First of all, there was an error in our booking with an extra night. We tried to contact the hotel to make this correction/cancel using international charges on our phone, but we had trouble understanding whoever we spoke with at the front desk. When we arrived at the hotel,
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Response from The_CLHG_Team, Public Relations Manager at Courtyard Hotel Rosebank
Responded Nov. 9, 2018
Thank you for choosing to stay with us and for taking the time to review your experience. When bookings are made via a 3rd party, the hotel is unfortunately not able to assist, as all enquiries are to be directed via the 3rd party booking platform. Please accept our apologies for the various maintenance issues that you experienced – this has been raised with hotel management for resolution. Thank you again for your comments.
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This place is really not great. The rooms can be noisy, the showers and baths leak (creating large puddles on the floor), and the whole complex is in need of a refurb. The "aircon" is noisy, and in some rooms smelly, and you can hear every sound from rooms beside or beneath or
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Response from The_CLHG_Team, Public Relations Manager at Courtyard Hotel Rosebank
Responded Nov. 9, 2018
Thank you for staying with us and taking the time to provide feedback on your experience. We are sorry to hear you had a challenging stay and have looked into all the areas mentioned. Hotel management have advised that the construction work taking place adjacent to the hotel are instructed to stop work at 6pm, this will be strictly enforced going forward. Please may we request that you make contact with the hotel manager on cyrose.gm@clhg.com so that we can discuss your other concerns. We are keen to ensure a happy experience for all of our guests and hope to welcome you back again soon.
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The Courtyard is perfectly situated in Rosebank opposite a mall with a massive variety of shops & restaurants. The rooms are spacious with a seperate lounge, desk & bedroom with en-suite. Stay here every time I visit & never been disappointed.
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Response from The_CLHG_Team, Public Relations Manager at Courtyard Hotel Rosebank
Responded Oct. 14, 2018
Thank you for staying with us and for the great review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
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We needed stay overnight in Rosebank for a friends Engagement. We chose to stay here based on location. We were not at all satisfied due to the following: hotel is well located in the center of Rosebank BUT there is no after hours services at all. There is no coffee or milk
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Response from The_CLHG_Team, Public Relations Manager at Courtyard Hotel Rosebank
Responded Sep. 19, 2018
At the outset, thank you for staying with us and please accept our apologies for any inconvenience caused. All room kitchenettes are equipped with coffee machines and supplies of coffee, tea, hot chocolate and milk. Room snacks can be prearranged via the hotel’s Woolworths shopping service, we apologise that this was not communicated to you. Thank you bringing the door to our attention - we will certainly look into this.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Vista al ingreso
Vista de la habitación
Bedroom with en suite bathroom
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Hello! There is actually Uber in South Africa so we used that. We found it was cheaper and easier than the train :)
1 vote
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Yes, we checked out in the morning and spent the whole day shopping until we came back that evening to pick up our stuff. They kept it in the manager office.
0 votes
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Would be perfect. Close to the gautrain and rosebank for shopping and eating
0 votes
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Are there hairdryers in the rooms?
Yes
1 vote
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"Take ground floors as you will look at some greenery"
"You can chose a studio up to a multi bedroom apartmen all well serviced and clean"
"Rooms on bottom floor has patio door to the garden."
"There is undercover parking on the ground floor so being on that floor is the best option when unloading luggage into the room"
"The wifi isnt' particularly strong at rooms further away from reception."
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PRICE RANGE
US$96 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard rosebank hotel rosebankcourtyard hotel johannesburgcourtyard johannesburg
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
83
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