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Sunnyside Park Hotel

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Sunnyside Park Hotel
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157 Reviews from our TripAdvisor Community

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Showing 135: English reviews
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Visited at end of summer, gardens still looking good and warm enough to sit out, rooms nicely furnished but my floor was still being renovated, with ceilings missing. Public rooms pleasant, good breakfast (custom cooked eggs on a griddle and great juices), evening food a bit disappointing

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Helpful?
Thank RosedeeR
Reviewed 1 week ago NEW

You will be able to tell that its an old hotel, which would be an attraction to some travelers. This was a business trip for me and overall it was a comfortable stay. The staff were friendly. However, the rooms could do with some upgrading and refurbishments. The wifi facility was also a letdown, as my room, which not located...

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Thank Edward Y
Copenhagen, Denmark
Reviewed 3 weeks ago

I moved from a guesthouse and to the Sunnyside Park Hotel, it was a huge step up. The rooms are big with plenty of closet space, the staff helps you carry up your luggage to your room. There is coffee and tea facilities in the room and the breakfast is incredible. A huge buffet with all the brunch amenities you...

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Thank Michaela M
Addis Ababa
Reviewed 28 December 2016

Overall, the place is ok. Old building, but not shabby. Wooden staircases makes you feel like you're at Hogwart's. Rooms are small but clean. They need to do something about the TVs, unbelievable to have CRTs in this day and age. Internet is mostly super slow. Worst of all is the staff. Save for Mohamed at the reception, and the...

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1Thank Kalamare
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Thank you for taking time to write us, we value your feedback. We sincerely apologise for the poor service you received. We pride ourselves on exceptional service delivery. I am addressing the concerns with the Management Team and do apologise for any inconvenience caused. We have started with replacing air-conditioners and upgrading the wifi infrastructure. The TV replacement is also...

Reviewed 28 November 2016 via mobile

A historical building, can be used for conference and other events. they have an amazing staff compliment, friendly and helpful. The hotels standards in terms of conferencing/banqueting has been lowered its not as awesome ambit used to be.

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Helpful?
Thank MrsBLM
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Thank you for taking time to write us, we value your feedback. We are very fortunate to have such amazing staff that have been with the hotel that understand what hospitality is all about. They always look forward to hearing from their guests. We will pass your compliments to our Staff. Our Maintenance Team will be working hard during the...

Reviewed 17 November 2016 via mobile

The hotel located in a quite place close to the Wits University. It offers good and quality meals. Though the hotel is old but the proprietor is struggling to maintain it. The hotel still has Cathode tube televisions in their rooms. The rooms, bathroom and beddings are neat and decents. There is free WiFi Internet service but it is horrible....

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Helpful?
Thank Emmanuel A
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Elibramack J, Thank you for the feedback and honest response on your experience with us at the Sunnyside Park Hotel. We in the process of upgrading the WI-FI system, which will include a bigger bandwidth. We are also looking at purchasing new televisions. We look forward to welcoming you back to the Sunnyside Park Hotel. Sincerely,

Reviewed 29 October 2016 via mobile

I was here for a conference "FES TUCC" for 5 nights! I felt very good when was welcomed by Charming receptionist "Milian" and later on "Catherine and Esther". These people needs to get an extra salary increment for the good job that they are doing! The room i was (78) was nice and quite! Nice set up! The food was...

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1Thank Elibramack J
Sunnysidepark, General Manager at Sunnyside Park Hotel, responded to this review

Thank you for taking time to write us, we value your feedback. We are very fortunate to have such amazing staff that have been with the hotel that understand what hospitality is all about. They always look forward to hearing from their guests. We will pass your compliments to our Staff. We are currently in the starting process of upgrading...

Cape Town, South Africa
Reviewed 3 October 2016

This is an older hotel, but she is well kept. Gardens are beautiful and green. Rooms are nice and clean. Pillows were to soft. Staff in the dining room is extremely friendly. Breakfast was great and worth the money. Same can not be said for the buffet dinner. I was rather disappointed in the buffet's variety of 'main meals'. Being...

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Helpful?
Thank Bellabok
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Bellabok Thank you for feedback and honest response on your experience with us at the Sunnyside Park Hotel. I am very disappointed that we failed to meet the dinner expectations of a 4 Star Hotel and the level of service and not exceeding your expectations. I have addressed the concerns with the Management Team and assure you of our...

Cape Town
Reviewed 31 August 2016

When I first reviewed this hotel, I expressed concern that they had accessed my credit card without permission. This unsettled me. The trend seems to have worsened. The obsession with payment really does this hotel a disservice. You are made to feel like a deviant, who is going to sneak away in the night without paying. I had to settle...

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Helpful?
Thank Kahmiela A
Sunnysidepark, General Manager at Sunnyside Park Hotel, responded to this review

Dear Mrs Kahmiela On behalf of the Sunnyside Park Hotel Management Team, we Thank you for your valued review of the service received at the Hotel. We sincerely apologise for the poor service you received. We pride ourselves on exceptional service delivery. I have spoken to the Front Office and F&B Manager to ensure corrective action is taken with the...

London, United Kingdom
Reviewed 28 August 2016 via mobile

Beautiful period building set in wonderful gardens in central Johannesburg. As a hotel it is quite charming, nice rooms and public facilities (including nice log fires which were very necessary in early August!). Food was good, not outstanding. Although staff were friendly, service was fairly inefficient - very tedious check-in even though not busy, and not able to process credit...

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Helpful?
Thank Peter_guest
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Peter_guest Thank you for feedback and honest response on your experience with us at the Sunnyside Park Hotel. I am very disappointed that we failed to meet the check-in expectations of a 4 Star Hotel and the level of service and not exceeding your expectations with regards to slow service. I have addressed the service concerns with the Management...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The historically restored Johannesburg hotel, the Sunnyside Park Hotel, has been completely refurbished to capture the elegance and charm of a bygone era. Built in 1895 in a Victorian-style, the hotel is centrally located providing the business executive and the leisure traveller with easy access to the Johannesburg CBD, Rosebank, Sandton and the Johannesburg International Airport. ... more   less 

Additional Information about Sunnyside Park Hotel

Address: Princess of Wales Terrace | Parktown, Johannesburg 2193, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $130 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunnyside Park Hotel 4*
Number of rooms: 154
Reservation Options:
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Also Known As:
Sunnyside Park Johannesburg
Hotel Sunnyside Park
Hotel Style:
#27 Luxury Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Sunnyside Park Hotel staff and other travellers.
1 question
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Perth, Australia

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Questions? Get answers from Sunnyside Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room at the main building for best wifi access and added convenience”
 of 5 bubbles 777edwardy, 12 Feb 2017 | Read review
“Ask for a renovated room at the front overlooking the gardens”
 of 5 bubbles FoodieScotland, 3 Mar 2016 | Read review
“Get a new wing room if you like modern, but the main building offers a sense of history”
 of 5 bubbles CaptnGphs, 9 Feb 2016 | Read review
“Keep away from bedrooms adjacent to busy traffic routes nearby.”
 of 5 bubbles Bill434, 9 Feb 2016 | Read review
“Book Elsewhere”
 of 5 bubbles LindiweK, 5 Feb 2016 | Read review
5 of 5