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Protea Hotel by Marriott OR Tambo Airport

TripAdvisorUS$123*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$133*
US$123*
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US$132*
US$132*
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Protea Hotel by Marriott OR Tambo Airport
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974 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott OR Tambo Airport
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Showing 834: English reviews
Milwaukee, Wisconsin
Reviewed 25 April 2016

Really great service! I arrived at 5am and fully expected it was to early to check in, and at least an extra charge. No problem, gave me a room, no charge! Same on check out, I had a flight at 6pm and they allowed check out at 3pm, no charge. Obviously, it is an airport hotel and I stayed there...

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Helpful?
Thank jgmke
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear jgmke We are extremely pleased that our TEAM could exceed your expectations with an early check in. I have passed this message to the Front Office, Housekeeping and Maintenance TEAMs to encourage the continuation of their high work standards. We hope to see you again soon when your trip brings you back through Johannesburg. Sincerely, Natalie and TEAM

Cape Town, Western Cape, South Africa
Reviewed 24 April 2016 via mobile

I think this could be the best Protea Hotel I have stayed at in Gauteng. I understand it should be like a transit hotel for travelers, but the warmth and service is as if it is a residential hotel. Seamless checkin, roomy guest rooms, the facilities look very new, the atmosphere is superb. I stayed here on my way to...

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Helpful?
Thank Hon Remmy S
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Hon Remmy S We are extremely happy that you enjoyed your experience with us. I have passed your review onto my TEAM to encourage exceeding our GUESTs expectations and providing the best service possible. Although we can’t provide a 24hr complimentary shuttle we try our best to assist our GUESTs by starting at 04h15 am and ending at 11h00pm....

Edmonton, Canada
Reviewed 22 April 2016

Having stayed 2 years ago at the Protea OR Tambo we chose it again as we had such a good experience. However, arriving very late at midnight after a long flight we were greeted with a less than welcoming/helpful or friendly check in. However, staff the next morning were very helpful when we checked out when I asked for directions....

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Helpful?
Thank flymeaway2
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear flymeaway2 Thank you for taking the time to give us your valued feedback. I would like to sincerely apologise for the negative experience you had during your stay with us at Protea Hotel O.R. Tambo Airport. It is not in the nature of the hotel to provide poor GUEST service and I have addressed your check in incident with...

Ljubljana, Slovenia
Reviewed 21 April 2016

I arrived at JNB and just missed a shuttle. Shuttle is scheduled for every half an hour, so it can happen that you have to wait a little (if you don/t want to, you can still pay for a taxi). Shuttle is free of charge and you do not need to request it in advance. Hotel is next to the...

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Helpful?
3Thank MajaLJU
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear MajaLJU With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have informed the Front Office Manager who will gladly commend Thembi on exceeding your expectations. I am extremely happy to pass on your compliments to the Executive Chef and his...

Bulawayo
Reviewed 21 April 2016 via mobile

I arrived at OR Tambo airport on Friday afternoon and didn't have to wait long for the complimentary shuttle. Check in was efficient and I was given an airport facing room on the 5th floor with a good view of the airport. Great for plane spotters. Soundproof glass limited the noise permeating the room. A nice personalised note greeted me...

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Helpful?
1Thank Lameck C
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Lameck C With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are delighted to hear that you enjoyed the hotels aviation theme and I invite you to try out our flight simulator where you can fly a plane the next...

London, United Kingdom
Reviewed 20 April 2016

We stayed here just over one night before catching a connecting flight and were pleasantly surprised. It had been booked for us as part of a package by our agent so we're actually unsure of the cost but we found the hotel to be fairly clean and tidy with an interesting style and decently appointed rooms (which we were shown...

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Helpful?
Thank James B
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear James B Thank you for sharing your experience at the Protea Hotel O.R. Tambo Airport through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I am extremely happy to know that you enjoyed our restaurant food and prices...

Reviewed 19 April 2016 via mobile

Rooms small but clean and comfortable. We asked for view of airport but didn't get one. Service excellent. Food very good and fairly priced. Restaurant service average and at breakfast felt a bit disorganised. Pool not inviting at all full of floating debris. Think garden area could be more inviting. Loungers a bit dirty and uncomfortable. I would stay here...

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Helpful?
Thank Julie D
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Julie D, Thank you for your wonderful feedback. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our GUEST, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that we did not quite meet your...

Durban, South Africa
Reviewed 19 April 2016

Good room with everything I needed. Was much better than staying inside the airport for 24h lay over. Comfy bed, shower and wifi. What more do you need inside the airport? There is a TV in the room but I didn't use it.

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Helpful?
Thank Ryan_Becker
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Ryan_Becker Thank you for sharing your recent stay experience at the Protea Hotel O.R. Tambo Airport with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued GUEST, your feedback will be shared with the TEAM to continue...

Howlong, Australia
Reviewed 14 April 2016 via mobile

We checked into the hotel after a 14 hour flight from Australia and a reasonably short wait for the hotel shuttle. The hotel is just outside the airport fence but is a 10 min or so drive around the to get there. Reception was friendly and efficient and the room compact and very functional. We had everything we needed. The...

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Helpful?
Thank NickRiver
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear NickRiver Thank you for sharing your experience at the Protea Hotel O.R. Tambo Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued GUEST, your feedback will be shared with the team to...

Cleveland, Ohio
Reviewed 13 April 2016

We arrived late into OR Tambo airport, we had a 20 min. wait for the last shuttle to the hotel - just glad we made the last shuttle. The shuttle drivers were very helpful with the luggage and even brought me on little bag I forgot in the shuttle due to sleep deprivation (they had my back!). Check in went...

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Helpful?
1Thank Barbara S
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear SMontour, We are delighted to hear that you had such an enjoyable stay with us recently. It is always wonderful to hear that the STAFF went to great lengths for our loyal Marriott Reward members. Perhaps the next time you are in Johannesburg and have more time on your hands, we can assist in giving you more information about...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott OR Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. An aviation enthusiast's paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you're stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all - trendy pool area, funky bar and The Warehouse restaurant. ... more   less 

Additional Information about Protea Hotel by Marriott OR Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $110 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott OR Tambo Airport 4*
Number of rooms: 213
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott OR Tambo Airport staff and other travellers.
31 questions
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Houston, TX USA

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Questions? Get answers from Protea Hotel by Marriott OR Tambo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the airport side of the hotel and we didn't notice any noise.”
Doris20151024, 22 Apr 2017 | Read review
“If you have to stay here, make it short and go out for dinner”
rosannes125, 5 Apr 2017 | Read review
“Breakfast is good.”
prechiel2015, 1 Apr 2017 | Read review
“Choose a room that does not face the airport”
110349, 16 Mar 2017 | Read review
“Travellers must choose Airport view when they check in”
guestgB7080CK, 9 Mar 2017 | Read review
5 of 5
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US$123* /night
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Hotels.comUS$132
Booking.comUS$132
Protea HotelsUS$133
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Prices are for 1 room, 2 adults
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