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Protea Hotel by Marriott OR Tambo Airport

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Protea Hotel by Marriott OR Tambo Airport
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943 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott OR Tambo Airport
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Showing 809: English reviews
Reviewed 30 November 2015 via mobile

This is annual two mini vacation on the way home to Australia from Zambia. What is clear since the Marriott take over a lot of new staff, has produced a polite but impersonal cold atmosphere. All services as expected but small but frequent failures. The floor in bed room still sticky from spilt drink ( un moped) failure to cook...

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Helpful?
Thank TTNministries
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear TTNministries Thank you so much for your feedback and it is rather unfortunate that you had to experience such inefficient service levels, ones that we do not usually pride ourselves on. I have taken everything you said to heart and we will be addressing your concerns with our Executive Housekeeper, Executive Chef, Executive Food and Beverage Manager as well...

Cape Town, South Africa
Reviewed 28 November 2015

This hotel is across the freeway from the airport, but offers a free shuttle service every 15 mins. I missed a connection flight and had to stay over, it was easy to call the desk and arrange the transit. The staff was very helpful and understood my situation and did everything to assist me, as I only had foreign currency...

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Helpful?
Thank Inkcubeko
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Inkcubeko Reading your review makes me extremely proud of my TEAM and their efforts to ensure that your stay with us was hassle free and very welcoming. We do pride ourselves on offering a convenient and friendly service. We are truly happy to have been able to assist you when you were in need of accommodation in your situation...

Emirate of Dubai, United Arab Emirates
Reviewed 28 November 2015

we stayed at this place as stop gap arrangement for our onward safari trip in sabisands. the reception staff is very friendly and nice. the room is not of four star standards as we did not like the shower cubicle just adjacent to bed as it is devoid of any privacy. the only plus point is its close proximity to...

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Helpful?
Thank Vaseem B
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Vaseem B Thank you for your valid feedback. We are happy that you had found the Hotel to be convenient for your trip. We are however a little disheartened by the fact that we were unable to meet your full expectations. Our rooms are setup so as to create the feeling of space and modernity with the privacy curtain...

Dubai, United Arab Emirates
Reviewed 24 November 2015

My one night stay was a last minute reservation & when I arrived & had to change the occupancy, the Receptionist Quinton was more than happy to assist. He was also happy to accommodate my request for a late check-out. The room was comfy even with the shower being behind a curtain for "privacy". I would have to say that...

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Helpful?
Thank Cecily T
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Cecily T Thank you for your great feedback on the Hotel. Reading your review makes me proud of the great and efficient service you received from Quinton, I have already relayed all your compliments to him. I am extremely happy that you had found our Hotel rooms to be comfortable and we will have Maintenance look at the window...

Angel Fire, New Mexico
Reviewed 21 November 2015

We stayed at this hotel prior to and after completing a camera safari with OAT. The room was tiny, especially considering the price; I've never been in a room that had a shower in the room. Yes, there was a separate toilette room, but no privacy when taking a shower. Additionally, the room was noisy with planes taking off. Also,...

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Helpful?
1Thank Diana B
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Diana B Thank you for your feedback on the Hotel. We take everything advised by our GUESTS to heart. We do apologize that the room setup did not meet your expectations, we have our rooms designed this way to create the feeling of space and modernity. I understand that most GUESTS do not prefer sleeping facing the airport and...

accra
Reviewed 19 November 2015

The people were really nice, certainly; very prompt and obliging. But the amenities were really less than the quality you are paying for. When I walked in the bed was propped up on the dustbin pail. So I assumed there was a problem with the bed, at a 40 degree angle. I called Reception and within about ten minutes someone...

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Helpful?
Thank Helen L
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Helen L Thank you so much for your valid feedback and after reading your feedback we take all your concerns to heart and we have addressed all of them with our Maintenance Manager so that these can be checked on a more regular basis by his TEAM and we have also ensured that Housekeeping do not overlook such things...

San Diego, California
Reviewed 18 November 2015

Would you purchase a Porsche from a dealer that has beautiful facilities, nice people, professional staff, but they try to sell you a beautiful Porsche with a broken sideview mirror. That's how I felt. I will probably not be back to this hotel because "the price of a breakfast." Allow me to explain. It amounts to a customer service faux...

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Helpful?
Thank RickBCurtisReview
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear RickBCurtis Thank you so much for your feedback and we do apologize for the inconvenience and misunderstanding about your booking in regards to what was included and what was not. We have addressed your concern with our Front Office Manager and she will ensure that the necessary training is done so that in future our Reception STAFF are better...

Mackay, Australia
Reviewed 15 November 2015

I stayed in the hotel for the one night while travelling through Johannesburg. The hotel has a funky feel with its "Industrial" look. I was on the second floor on the highway side. There was a lot of road noise, but I did wake up through the night and the road noise was almost non-existent. I assume the highway is...

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Helpful?
Thank johnpalmer2016
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear jpflying Thank you so much for your lovely review of our Hotel. We are also very proud of the look and feel that we portray for our GUESTS. You are correct in saying that in the evenings there is relatively very little traffic on the freeway and our windows do block out a lot of the noise too. I...

Reviewed 14 November 2015 via mobile

Spent 2 nights there as I had some business to attend near the airport. Everything was great at this hotel: staff, facilities, rooms, restaurant, breakfast buffet. I would recommend it to everyone. It also has a gym which is well equipped and they offer a free shuttle service to and from the airport.

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Helpful?
Thank Wassim H
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Wassim H Reading your review gives me butterflies in my stomach. Thank you so much for all your compliments and I am extremely happy to hear that you had found our Hotel to be so fantastic and would recommend it to everyone. We do pride ourselves on being a convenient and comfortable hotel and having both a free shuttle...

Washington, D.C.
Reviewed 13 November 2015

Particularly for an airport hotel, this is pretty great. The hotel has a lovely patio and garden which is quite a peaceful and relaxing place to hang out (despite being right next to the airport). The interior decor, with its aviation theme is great and very unique. The rooms are on the smaller side, but they are perfectly comfortable. Some...

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Helpful?
Thank adl-dca
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear adl-dca It gives me great pleasure to read your review and I am extremely happy that you had not only enjoyed our décor and aviation theme but that you had also enjoyed all the facilities and services offered. We do pride ourselves on being both a convenient and comfortable Hotel for our GUESTS. I will also be sure to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott OR Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. An aviation enthusiast's paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you're stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all - trendy pool area, funky bar and The Warehouse restaurant. ... more   less 

Additional Information about Protea Hotel by Marriott OR Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $109 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott OR Tambo Airport 4*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott and Agoda so you can book your Protea Hotel by Marriott OR Tambo Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott OR Tambo Airport staff and other travellers.
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Houston, TX USA

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Questions? Get answers from Protea Hotel by Marriott OR Tambo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on the parking lot side, much quieter.”
 of 5 bubbles 54dl, 13 Feb 2017 | Read review
“Make sure you have a room facing the parking lot. The road on the other side is very noisy.”
 of 5 bubbles BruceM53, 25 Jan 2017 | Read review
“Upper room facing airport for better view.”
 of 5 bubbles REVJCF, 24 Jan 2017 | Read review
“Ask for a room facing the airport if you want to watch the planes.”
 of 5 bubbles SlothBristol_UK, 23 Jan 2017 | Read review
“Ask for a room facing the airport if you want to see planes coming and going”
 of 5 bubbles 142RuthS, 7 Jan 2017 | Read review
5 of 5