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Protea Hotel by Marriott OR Tambo Airport

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Protea Hotel by Marriott OR Tambo Airport
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942 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott OR Tambo Airport
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Showing 809: English reviews
Reviewed 23 August 2015 via mobile

What can I say about this hotel? Have been staying there for close on 3 1/2 years for a project. This team provides consistent above excellent service to all its guests and especially to us. Thanks guys. You have given us a home away from home.

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Helpful?
Thank Martin S
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST It gives us great pleasure to hear that you consider us a home away from home and we would like for that relationship to just get stronger and stronger. We will keep up the great work in service from our side and we look forward to having you stay with us again. Kind Regards Natalie Botha General...

Manitou Springs, Colorado
Reviewed 15 August 2015

My first stay was good. Room comfortable, great shower, tea & kettle in room, dinner was fair, breakfast very good. My second stay was totally different. My room wasn't ready, the front desk stated it would be available in 30 minutes. After 1 1/2 hours & checking three times, it was finally ready. Well almost....there wasn't toilet paper in the...

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Helpful?
1Thank karenkinghome
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking time to review our Hotel. We are happy to hear that you had enjoyed one of your stays with us but of course would prefer to have you enjoy all stays with us and with this kept in mind, I will definitely be relaying all your concerns to the various Department Heads so...

Nottingham, United Kingdom
Reviewed 11 August 2015 via mobile

Good for airport. Good bar and restaurant. Good rooms. Modern and fresh design. Be careful at airport. Shuttle service stop is dangerous . Although security it is still an area to be vigilant. Shuttle service 10 mins every 30 mins.

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Helpful?
3Thank richard o
Gawieortambo, Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It gives me great pleasure to read such lovely feedback. I am very happy to hear that you had enjoyed all of our facilities especially the Bar and restaurant. I will relay all compliments to our TEAM. Looking forward to having you stay with us again in...

Brisbane, Australia
Reviewed 11 August 2015

Stayed for 1 night stopover through Johannesburg. Handy to the airport with the shuttle. The rooms are good, clean etc. Staff were friendly and the checkin/out process was efficient 2 issues were the walls are paperthin and you can hear everything from the room next door and we couldn't buy a bottle of water (mental note - get this at...

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Helpful?
2Thank Nightshade81
Gawieortambo, Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It gives me great pleasure to hear that you had enjoyed the rooms at our hotel as well as our Shuttle facility and we will be sure to relay all compliments to the various Department Heads for the STAFF. I would like to also apologize though for...

Reviewed 4 August 2015

I stayed here for one night during an overnight layover in Johannesburg. I found the room comfortable, the customer service fantastic, and the breakfast delicious! I would stay here again. The only annoying thing is catching the shuttle to get there (easy, but would have been easy if it were walking distance). Shuttle runs every 30 minutes between the airport...

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Helpful?
2Thank sarita888
Gawieortambo, Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It gives me great pleasure to read such lovely feedback. I am very happy to hear that you had enjoyed your stay with us especially the Breakfast had. I will relay all compliments to the TEAM. We look forward to having you stay with us again. Kind...

Tampa, Florida
Reviewed 31 July 2015 via mobile

Small rooms, staff didn't seem to care much, close to airport but location other senior is quite poor. You could do better for the price. No electricity in the bathroom. No available of power adapters. It's like the hotel is not able to recognize they are at the airport!

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Helpful?
1Thank madboston77
Gawieortambo, Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. I would like to apologize for the experience had whilst staying at our Hotel. We have addressed your concerns especially pertaining to the attitude received by our STAFF, this is not the standard of service that is usually delivered and that we are proud of. We have...

Yorktown, Virginia, United States
Reviewed 22 July 2015

Stayed one night recently prior to departing South Africa. Arrived on a Domestic flight and caught shuttle super easy. Check in was very smooth. Rooms are small but clean and well appointed. Staff was super helpful and very pleasant. Breakfast was good, wide range of foods, and staff very attentive. LOVED the gym! Only two drawbacks, walls are thin so...

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Helpful?
2Thank Jon C
Gawieortambo, Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It makes me very happy to read such lovely feedback. I will be sure to relay your compliments to our Chef and other TEAM members. It gives me great pleasure to know that you would recommend us and we look forward to also having you stay with...

Cape Town, South Africa
Reviewed 19 July 2015 via mobile

Well priced, right next to the Airport. Service good, rooms tidy. Friendly stuff. Shuttle service every 30 min. Great location when travelling on business. Not recommended for family travel - rooms are tiny.

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Helpful?
1Thank Eternal_Traveller_BG
Gawieortambo, Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It gives me great pleasure to receive such lovely feedback. I will be sure to relay all your compliments to my TEAM on all their assistance and great service offered. We look forward to having you stay with us again in the near future. Kind Regards, Anthony...

Tuscaloosa, Alabama
Reviewed 19 July 2015

I was rate this hotel as okay. The ambiance is interesting; however, I have never really had a strong desire to sleep in an aircraft hanger. Most importantly, the food in the restaurant, particularly the Fish and Chips, is terrible. I would have to rate the later as the worst I have ever had. The fish was so hard that...

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Helpful?
Thank oldprofessor571
Gawieortambo, Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to sincerely apologize for the inconvenience caused whilst dining in our Restaurant. It was unacceptable that our Restaurant STAFF had not come to you to address the situation with the fish that you had attempted eating and this will be brought to our...

Glasgow, United Kingdom
Reviewed 18 July 2015

On arrival room heating was stuck on and was 38 degrees. No one at reception answers the phone and despite two visits to reception problem was not solved. Rooms needing repainted and having the shower in the middle of the room was strange - especially with a curtain between the shower and bed. Plus point is that beds very good.

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Helpful?
Thank Malcolm M
Gawieortambo, Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to sincerely apologize for the inconvenience experienced whilst staying in one of our rooms. It is unacceptable that your concern pertaining to the air-conditioning was not dealt with in the proper manner and this will be addressed with the necessary Department Heads to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott OR Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. An aviation enthusiast's paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you're stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all - trendy pool area, funky bar and The Warehouse restaurant. ... more   less 

Additional Information about Protea Hotel by Marriott OR Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $107 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott OR Tambo Airport 4*
Number of rooms: 213
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott OR Tambo Airport staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott OR Tambo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on the parking lot side, much quieter.”
 of 5 bubbles 54dl, 13 Feb 2017 | Read review
“Make sure you have a room facing the parking lot. The road on the other side is very noisy.”
 of 5 bubbles BruceM53, 25 Jan 2017 | Read review
“Upper room facing airport for better view.”
 of 5 bubbles REVJCF, 24 Jan 2017 | Read review
“Ask for a room facing the airport if you want to watch the planes.”
 of 5 bubbles SlothBristol_UK, 23 Jan 2017 | Read review
“Ask for a room facing the airport if you want to see planes coming and going”
 of 5 bubbles 142RuthS, 7 Jan 2017 | Read review
5 of 5