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Peermont Metcourt Suites at Emperors Palace

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Peermont Metcourt Suites at Emperors Palace
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298 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Johannesburg, South Africa
Reviewed 3 October 2016

absolutely beautiful, amazing. getting in and out of the bath a bit uncomfortable too high for me. can something be done about this? otherwise a beautiful relaxing stay. I did not go down for the breakfast.

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Helpful?
Thank summayak2016
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear summayak2016 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to welcoming...

New Haven, Connecticut
Reviewed 27 September 2016

Overall I had a good experience. However I was given a room right next to an office and the ladies in the office were extremely loud during the day. Also I thought the restaurant staff were excellent but the staff who work at the front desk at night were horrible. One night I asked for a plug converter and the...

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Thank Jack T
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Jack T Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We...

SA
Reviewed 13 September 2016

We stayed there because we went to the theater. It is very convenient and you don't need to drive anywhere after the show. Easy to go from the hotel to the casino and restaurants. The hotel is good and the rooms spacious and clean. Staff friendly and helpful. Breakfast was very good with a nice selection. The check inn took...

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Helpful?
Thank LorindaSa
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear LorindaSa Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand...

South Africa
Reviewed 9 September 2016 via mobile

I got 2 rooms 101 and 206. Booked in on the 09.09.2016. Just saw all the construction happening but Was well recieved. The room service was fast and good. We visited the hotel group allot and watch the shows. But the next morning at 06h45 to almost 07h30 infront of room 101 window about 4 construction staff started to chat...

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Helpful?
Thank jndj12
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear jndj12 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand...

Howick, South Africa
Reviewed 9 September 2016

I would recommend the Metcourt suites if the shower experience was a lot better. I feel that I have stayed in places which are more value for money. No one told me that you must turn on your mains switch as you enter the room- difficult to find when you have closed the door and are plunged into darkness.

Review collected in partnership with this hotel
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Thank travel848
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear travel848 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand your frustrations have been caused by service standard that is not...

Maputo Province, Mozambique
Reviewed 9 September 2016

I had to book this hotel because I was travelling alone with my young children and it was the only hotel on the property that would accommodate 3 people in 1 room. The room was nice and spaceous with 2 double beds, a huge dressing/bathroom area and was very clean. We arrived in the evening after a 14 hour flight...

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Thank kimbaj
Cape Town Central, South Africa
Reviewed 8 September 2016

I attended the annual ISACA conference and stayed for 2 nights in this establishment. The staff were friendly and the room and facilities more than met my expectations. However, the room cleaning service were very slow. The cleaning staff did not grasp the "Service Please" sign and skipped past my room and were cleaning the next one when I arrived...

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Thank Sylvia Annette B
Durban, South Africa
Reviewed 5 September 2016

Extremely satisfied with the efficient and warm welcome. Rooms are big, clean and very comfortable Receptionist had gone the extra mile to ensure early shuttle to airport. Receptionist had gone the extra mile to ensure a safe and early shuttle to the airport. the quality of food is excellent.

Review collected in partnership with this hotel
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Helpful?
Thank Vimmi K
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Vimmi K Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

Bloemfontein, South Africa
Reviewed 3 September 2016

Very good must just do better communication around upgrade of building. The hotel is very well setup and really well done. The conference areas is really high standard and can be recommended for any type of conference.

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Helpful?
Thank 505marthinusv
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear 505marthinusv Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to welcoming...

Reviewed 27 August 2016 via mobile

Over priced average room wifi did not work properly very far from casino and not much staff carpets need cleaning construction outside hotel the rooms smelled moldy room was clean inside had to walk to another hotel for the breakfast not worth the money very average

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Thank Gerrie B
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Gerrie B Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand your frustrations have been caused by service standard that is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Affordable accommodation with friendly service...The 3-star select services Metcourt Suites offers a home away from home. The hotel features 77 spacious suites with contemporary furnishings. All the usual technology is available in the rooms with Wi-Fi connectivity available in public areas. Breakfast is served in the stylish Primavera restaurant. Guests also have access to the casino, dining, entertainment, convention and relaxation facilities of the Emperors Palace resort.The hotel features (80 suites) with 56 Classic suites with twin beds, 5 Classic suites with king size beds, 16 Deluxe suites, 2 Premier suites and 2 Presidential suites. Smoking and non-smoking rooms available.Check-in after 15h00 / Check-out before 11h00. No porterage service is available. ... more   less 

Additional Information about Peermont Metcourt Suites at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $157 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peermont Metcourt Suites at Emperors Palace 3*
Number of rooms: 77
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Hotel Style:
#4 Casino Hotel in Kempton Park
#7 Spa Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Metcourt Suites at Emperors Palace staff and other travellers.
6 questions
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Mumbai (Bombay), India
10 months ago
Perth, Australia
over a year ago

See all questions (6)

Questions? Get answers from Peermont Metcourt Suites at Emperors Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not use a ground floor room”
 of 5 bubbles 517Dissatisfied, 17 Mar 2017 | Read review
“Improve air-conditioner system in rooms ”
 of 5 bubbles noelk1, 8 Mar 2017 | Read review
“Choose another hotel if you want a good room.”
 of 5 bubbles I-lVI-l, 20 Dec 2016 | Read review
“Room not facing the highway”
 of 5 bubbles Hester741, 29 Nov 2016 | Read review
“Would recommend that more comfortable pillows are used.”
 of 5 bubbles 925staceyt, 12 Nov 2016 | Read review
5 of 5