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Peermont Metcourt Suites at Emperors Palace

361 reviews
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Traveller (86)
Room & Suite (36)
Dining (5)
Overview
  • Excellent29%
  • Very good36%
  • Average21%
  • Poor8%
  • Terrible6%
Travellers talk about
“emperors palace”(43 reviews)
“dressing area”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (361)Write a Review
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All reviewspeermont metcourtemperors palacedressing arearooms are bigcasino areaenjoyed my stayfood courtdouble bedfree shuttleinternational airportbreakfast was deliciousstar hotelbusiness tripreception staffexcellent stayroom was spaciousbetween flights
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31 - 35 of 305 reviews
Reviewed 4 July 2017

overall a good night out, pleasant reception desk and room was very good. breakfast was a disaster, staff cold unfriendly and extremely slow to respond. ordered lattes before we sat down, got them at the end of the meal and rudely told it takes tie...More

Review collected in partnership with this hotel
1  Thank sadhananisham
Response from EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors PalaceResponded 10 July 2017

Dear sadhananisham Thank you for taking your time in reviewing our property on TripAdvisor. We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by...More

Reviewed 26 June 2017

Great Value for money and excellent service. Perfect location within the Emperors Casino Complex. I was impressed with the snack platter and fruit platter ordered ahead of arrival. Totally satisfied and will be back.More

Review collected in partnership with this hotel
Thank 745bazilg
Response from EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors PalaceResponded 30 June 2017

Dear 745bazilg Thank you for taking your time in reviewing our property on TripAdvisor. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs and always delivering more than what is required. Wishing you a warm welcome...More

Reviewed 26 June 2017

Excellent service and clean rooms friendly staff at reception and helpful staff in the passages Close to the entertainment areas . Only guests in the hotel area no walk through for other people Feeling safe in the hotel areaMore

Review collected in partnership with this hotel
Thank Q9031FNrolandb
Response from EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors PalaceResponded 27 June 2017

Dear Q9031FNrolandb Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. We look forward to welcoming you back...More

Reviewed 15 June 2017 via mobile

We had made a booking at Metcourt suites hotel through our travel agent. But there was some miscommunication between the agent and the hotel and they had booked us for the next day. They made us wait for nearly 2 hours in their lobby and...More

Thank aniket91
Response from EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors PalaceResponded 19 June 2017

Dear aniket91 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by...More

Reviewed 13 June 2017

The rooms are spacious. The hotel is clean. The folks at the welcome center were not very polite. The hotel is in a premises with a lot of restaurants, casino and a movie theatre. The food was decent. There is nothing exceptional about the hotel.More

Thank SREENIVAS T
Response from EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors PalaceResponded 13 June 2017

Dear T S Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast included
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Casino and Gambling
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$128 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Kempton Park
#7 Spa Hotel in Kempton Park
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$128 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Kempton Park
#7 Spa Hotel in Kempton Park
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (86)
Room & Suite (36)
Dining (5)
Questions & Answers
Ask a question
Ani4040
18 February 2017|
AnswerShow all 5 answers
Response from Daryl-Hunter | Reviewed this property |
Wifi yes but limited, didn't see a fitness room but I bet one was there, most nice properties do
1
Vote
AtulThakkar
3 May 2016|
AnswerShow all 2 answers
Response from belgaicas | Reviewed this property |
I can't answer that- but there were several mainly franchise restaurants inside the casino complex.
0
Votes
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12
Room Tips
"Small bar fridge maybe as an option, also i would suggest a central unit aircon system."
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"Plenty of space makes these suites very convenient. Airconditioner needs attention. Very noisy and not..."
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"Get a room on the outsisde of the bulding with a window and not a room like I had with no window"
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"Quiet floors,"
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