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Southern Sun Newlands

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Southern Sun Newlands
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349 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Hermanus, Western Cape, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

We stayed 3 nights with visiting Pakistan Cricket Team in this beautiful Hotel. Rooms are modern and beautiful, Internet is very fast, very Clean Hotel, Very Tasty, healthy and full of variety Breakfast. Attentive Staff, Very helpful Reception Staff and best among them is Ms. Nabila the Dy. G,M of the hotel. She personally welcome each and every Cricket Team... More 

Helpful?
Thank TikkaPalace
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you so much for your custom and for staying at Southern Sun Newlands. It was indeed a pleasure to host you and the team in our hotel. In addition to the above, I shall definately inform the rest of the team about your Complimentary comments. Please know that they will be as delighted as I am. Furthermore I thank... More 

Johannesburg, South Africa
1 review
Reviewed 6 days ago NEW

Having stayed in 5 star establishments in the Cape Town area, I was skeptical about booking at the Southern Sun Newlands, however, that was certainly put to rest. From the moment I arrived, I felt welcome and the staff were extremely helpful and courteous, and had a genuine sincerity in their interaction with me. I would highly recommend this hotel... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank clariei2016
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for your custom and for staying at our hotel. I am so pleased that you had an enjoyable stay and that your interactions with our staff were great. Thank you for giving us an opportunity to host you! It was a pleasure to meet you, upon your departure. The team and I look forward to welcoming you back... More 

Durban, South Africa
1 review
Reviewed 1 week ago

Southern Sun is my second home. I enjoyed staying here except that I was promised coffee which never came. I enjoyed especially how I was helped with my luggage to and from my room. Also the care that I received in the restaurant was superb.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank sylviaphiwaniz
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for your continuous custom and for your feedback. Please accept my apologies for the inconvenience with regards to the coffee that was never delivered! I am most embarrassed and sorry for this. Please know that this will not recur, upon your future visits. In addition to the above, I do thank you for acknowledging where we met your... More 

Cape Town, South Africa
2 reviews
Reviewed 1 week ago

Always a pleasure spending time at Southern Sun Newlands... A home far away from home. Great and friendly staff... Immaculate views of Table Mountain. Breakfast Offering is great as well as Bukhara's!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Pumezo P
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you so much for your continuous custom and for your delightful feedback. The team and I are pleased to know that we have served you well and that you are still enjoying your stay. I shall definately pass on your complimentary feedback to our Executive Chef as well as to the Owner of Bihari. I can assure you they... More 

Johannesburg, South Africa
1 review
Reviewed 2 weeks ago

Not sure how this is possible, but the service just keeps getting better. This is my third stay at Southern Sun Newlands with my family. We received a warm welcome and my wife and daughter felt comfortable and at home. The in room dinning experience was excellent. Well definitely be going back

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank marioW5767BH
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. I am so pleased to know that you had an enjoyable stay and that the services met with your expectations. Please know that I shall share your feedback with the team - You can be rest assurred that they will be thrilled! We look forward to welcoming you... More 

A TripAdvisor Member
Reviewed 2 weeks ago

I stayed at this property mid November and overall had a very pleasant stay. While it would have been nice to stay more downtown (closer to the Waterfront), I am certain the cost would have been much higher. The staff were very pleasant and accommodating. The rooms were nice, nothing too fancy but met my needs. The restaurant offered a... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank A TripAdvisor Member
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands. The team and I are pleased to know that you had a pleasant stay and that the services met with your expectations. We look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager More 

Cape Town, South Africa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

This hotel has put thought into revamping its decor. The furnishing is modern and the staff very friendly. Jerome, the food and beverage manager had a long friendly chat with us which provided an in depth understanding of the effort required to keep their clients happy and contented. The buffet covers a wide variety to satisfy your dream breakfast; eggs... More 

Helpful?
Thank wgordon2016
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you so much for your detailed feedback pertaining to your experience at Southern Sun Newlands. I am so pleased that Jerome could engage you and add to your comfort at our hotel. Please know that the team and I are extremely pleased that your expectations were met! We look forward to welcoming you back to our hotel soon. Kind... More 

Ann Arbor, Michigan
1 review
Reviewed 2 weeks ago

At the end of my stay at this very good hotel I got food poisoning at a Cape Town restaurant. The manager was kind enough to arrange a VERY late check out and I was grateful. Beyond that, the staff was comparably solicitous and friendly. My only suggestion would be to school the reception desk employees on greater knowledge of... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank O1921NRsarahf
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. I am so sorry to hear about the food poisoning, but also pleased that we could assist with a late check out. In addition to the above I have had a word with our Front Office Manager with regards to the front desk staff that needs to be... More 

Johannesburg, South Africa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 weeks ago

This was my first time in this hotel due to a quick meeting here. I was very impressed, especially by the friendy and helpful staff. No complaints whatsoever! The hotel is up to the usual Southern Sun standard, and the location is convenient for sporting events at Newlands cricket ground as well as the rugby stadium. The veiw of the... More 

Helpful?
Thank chiqpc
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. I am most pleased to know that you had an enjoyable stay and that the staff could make your stay that much more comfortable. The team and I look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager More 

Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016

Minute bathroom and well below the standard expected in such a hotel. Airconditioning while on is noisy and therefore needs to be switched off while sleeping. Opening the window is not a great idea because of the traffic noice.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Martin V
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying with us and for your detailed feedback. Our Maintenance Manager, Clinton Yon, advised me of the feedback that you informed him about at Breakfast. Please accept my sincerest apologies for the inconvenience that you experienced in your room. Furthermore please know that these issues will be attended to. Whilst I know that my apologies will not... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
For travellers that prefer to be outside the city centre, the Southern Sun Newlands is the perfect choice in Cape Town. Situated in this leafy garden suburb the hotel is close to the city and its many attractions, but quiet enough for a restful night’s sleep. The decor of the hotel is truly African and luxurious and its proximity to both the Newlands cricket and rugby stadiums is a bonus for many visitors. ... more   less 

Additional Information about Southern Sun Newlands

Address: 7 Main Road, Newlands 7700, South Africa
Region: South Africa > Western Cape > Cape Town > Newlands
Price Range: $160 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Newlands 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Southern Sun Newlands Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Newlands staff and other travellers.
1 question
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Bern, Switzerland
9 months ago

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Questions? Get answers from Southern Sun Newlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to have your special needs or wants to be kept on-line. Example if you only like a shower or bath and shower in your room.”
 of 5 bubbles pearlm26, 13 Oct 2016 | Read review
“Ask for a mountain view room”
 of 5 bubbles elmarien2016, 13 Aug 2016 | Read review
“Mountain view higher floor level”
 of 5 bubbles Gilda18, 20 Jun 2016 | Read review
“Mountain view is quite nice.”
 of 5 bubbles Catell0L, 28 May 2016 | Read review
“Check which bathroom facilities are available, especially for the elderly”
 of 5 bubbles sharonw336, 11 Mar 2016 | Read review
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