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Garden Court Hatfield

Traveller (24)
Room & Suite (7)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located close to the CBD, the Garden Court in Hatfield, Pretoria offers easy access to the CBD, to the national highways, Gautrain and to historical sites such as the Voortrekker Monument and the Union Buildings. Offering the affordability and modern facilities that characterize Garden Court hotels, this hotel is the perfect destination for regular visitors to Pretoria, who appreciate good, old-fashioned value for money in conjunction with warm hospitality and personalised service.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Airport transportation
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
441Reviews
33Photos
1Q+A
34Room tips
Traveller rating
  • 221
  • 147
  • 38
  • 24
  • 11
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
No air-con working in the room, didn't sleep, dinner Buffet a joke at the price. Asked the manager to call me regarding the air-con, still no contact. Also didn't receive the normal review email as I would have posted this. Staff were helpful and kind.
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Response from 112rakeshr, Manager at Garden Court Hatfield
Responded 2 days ago
Dear Craig, Thank you so much for letting us know about your stay. I will contact you as soon as I am back in the office. This is certainly not our standard of service and I will definately look into your concerns. Warm regards Rakesh
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Very good. They just need to improve on their diner menu a bit. Must offer proper meat options. Their meat on the dinner menu was a bit lousy. Excellent breakfast menu though. Overall experience was very impressive though. Keep up the good work!!
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Review collected in partnership with Tsogo Sun Hotels
Response from 112rakeshr, Manager at Garden Court Hatfield
Responded 2 days ago
Dear Reviewer, Thank you so much for taking the time to review the Garden Court Hatfield and for the constructive feedback. I have discussed this with the team and we will ensure that we look into the dinner offering. I look forward to welcoming you back again very soon. Warm regards Rakesh Rambaran
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Its my third home,the staff is friendly ..the service is excellent..the food is excellent..my children loves the hotel i really dont magine booking any other hotel accept that one..keep up the good work..
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Review collected in partnership with Tsogo Sun Hotels
Response from 112rakeshr, Manager at Garden Court Hatfield
Responded 2 days ago
Dear Reviewer, Thank you so much for taking the time to review the Garden Court Hatfield. I am extremely pleased that we were able to meet your expectations while you were a Guest at our Hotel. It was so great to hear that you enjoyed being home and I can't wait to welcome you back again. Warm regards Rakesh Rambaran
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. Breakfast / Dining area not spacious enough to accommodate a large group. Our experience coincided with accommodation of a soccer club and needless to say, the place was quite congested. Management should explore constructing a Gazebo-like structure on the balcony of the
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Review collected in partnership with Tsogo Sun Hotels
Response from GMHatfield, General Manager at Garden Court Hatfield
Responded 1 week ago
Dear Traveller, We appreciate your response and feedback. Whilst the hotel in general always have a quiet ambiance, the sports team do give life and excitement to our property. We do understand that they create congestion during a certain time in the restaurant, this is however only for a short while when they dish their breakfast. Please do not hesitate to ask on check in if we have any teams in house as we are happy to recommend meal times to avoid such. The hotel offers Wi-Fi, and we do apologise if the receptionist failed to mention this on check in. We have a large notification in the hotel lobby expanding on the Wi-Offering and the access code is on your room registration information issued with the room key. When travelling with Tsogo Sun, this will the same at each property. Your kind words have been shared with our housekeeping team. We look forward to your return and being of assistance. Kind regards Madeleine Roux | General Manager
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The hotel is very neat, the staff are friendly, the food is very delicious and the rooms are spacious. It is also located near to most government departments and embassies. I consider my home away from home.
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Review collected in partnership with Tsogo Sun Hotels
Response from GMHatfield, General Manager at Garden Court Hatfield
Responded 1 week ago
Dear Business Traveler, We appreciate your review and your kind comments will be shared with our team. Meeting our guests expectations is what we strive for and we are so pleased to be your home away from home. We look forward to your next visit. Kind regards Madeleine Roux | General Manager
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Photo provided by managementGarden Court Hatfield
Garden Court Hatfield
Comfortable rooms
Garden Court Hatfield
Garden Court Hatfield
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12
"Check that the air-con works..........................!!"
"best view, rooms are quiet"
"away from the lift"
"The hotel is situated on a busy road, so a room at the back, towards the North would be advisable."
"Ask for a room at the back."
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ALSO KNOWN AS
garden court hatfield hotel pretoria
LOCATION
South AfricaGautengPretoria
NUMBER OF ROOMS
366
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