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Sheraton Pretoria Hotel

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Traveller (253)
Room & Suite (70)
Dining (13)
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Overview
  • Excellent28%
  • Very good41%
  • Average20%
  • Poor8%
  • Terrible3%
Travellers talk about
“union buildings”(110 reviews)
“club floor”(15 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (553)
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Traveller rating
129
183
97
42
20
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129
183
97
42
20
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111 - 115 of 471 reviews
Reviewed 31 October 2016

Arrived from airport rather tired around 9.30pm.Told room would not be ready until 2pm but would see what they could do.It eventually came to light that there was industrial action which effected both the kitchens and cleaning staff.Did not get into room until c.3pm.Dinner in...More

1  Thank Garth J
Reviewed 27 October 2016

The hotel aims at being luxury, but the old and noisy rooms (single pane windows next to a busy street) and a highly variable service makes the experience quite disappointing. It took hotel staff half an hour to find me an available room last time...More

Thank Jam R
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 1 November 2016

Dear Jam R, It's quite alarming to see that you've left our property with only negative memories of the hotel and neighborhood. This is truly not reflective of our normal operations and on behalf of everyone at the Sheraton Pretoria Hotel I wish to convey...More

Reviewed 18 October 2016

Upon arriving at the Sheraton Pretoria Hotel you are greeted with the beautifully manicured parklands across the road around the Union Building and into an outdated foyer of one of the premier hotels in Pretoria. The room itself was average considering the rate i was...More

1  Thank Justin G
Reviewed 17 October 2016 via mobile

We booked into the Sheraton after a Ravos rail trip. The hotel had been informed that we were celebrating a special anniversary and we were totally spoilt. We can't thank the staff enough for what they did for us. The hotel would have been amazing...More

Thank Sarah C
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 21 October 2016

Dear Sarah C, Nothing gives us more pleasure than spoiling our guests, especially on special occasions. We were honoured that you decided to celebrate your anniversary with us. Our associates love what they do and we really appreciate your kind words of appreciation which were...More

Reviewed 10 October 2016 via mobile

Very helpful staff who sorted out our transfer from the airport and also corrected an error in our booking that had us in a double bed rather than a twin as requested - all no problem. We had a bar snack at lunchtime and a...More

Thank Flying_Duck_64
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 13 October 2016

Dear Flying_Duck_64, It's always so pleasing to receive such positive feedback when our associates are able to provide an effortless experience. Thank you for sharing your wonderful experience online. We are looking forward to your next visit. Warm regards,

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$79 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Pretoria
#6 Spa Hotel in Pretoria
#9 Business Hotel in Pretoria
#11 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Pretoria
#6 Spa Hotel in Pretoria
#9 Business Hotel in Pretoria
#11 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms
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Traveller (253)
Room & Suite (70)
Dining (13)
Pool & Beach (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
juliebabes
1 February 2018|
AnswerShow all 2 answers
Response from larri_15 | Reviewed this property |
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
1
Vote
Sandra D
24 January 2018|
Answer
Response from Echodularge | Reviewed this property |
Well, it all depends of the type of price you are look8ng at. In our case, it was not. Best thing to do, ask the hotel. They should answer promply
0
Votes
Google Translation
Alphajet
29 November 2017|
AnswerShow all 3 answers
Response from Eugene N | Reviewed this property |
Yes a shuttle is provided. Call the hotel and ask them to arrange for a shuttle to pick you.
0
Votes
Room Tips
"Deluxe Room with view of Union Buildings"
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"Really nice to have a room with view of the parliament building."
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"Don't - find a completely different hotel"
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"Ask for a room at the back"
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