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The Capital 20 West

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Capital 20 West
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239 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Addis Ababa, Ethiopia
Reviewed 1 week ago

All Room with 'B' on their number are facing a corridor without any view outside, they are more of a prison like than a hotel room you paid for. No value for money!!!! We were in a group having on a 5 day stay, had an arrangement for buffet lunch and dinner. However, when the food served on the table...

Thank kumnegera
South Africa
Reviewed 1 week ago via mobile

I am blown away by the size of the rooms and cleanliness. Has a kitchen, dining area, lounge and a huge patio/balcony with real grass. Really exceeded my expectations. The front staff were courteous and pleasant to deal with. A point to note is that even though the tv is a flat screen it is a bit dated.

Thank lele1432
Fort Lauderdale, Florida
Reviewed 2 weeks ago

I have been staying at this hotel for the past 11 years, when I travel back to Johannesburg South Africa to visit family and for business. The staff were always friendly and some even recognized us every time we returned. The rooms were well maintained and clean. However on our last visit, we were bitterly disappointed to say the least....

Reviewed 3 weeks ago

The place is classy, they have a great service and the rooms are clean and comfortable. The staff members are very friendly and understanding. I unfortunately didn't manage to have their meals as time didn't allow.

Review collected in partnership with this hotel
Thank tsakanem2017
Durban, South Africa
Reviewed 4 weeks ago

The room was clean and spacious. Check in staff (Andrew) were very helpful. Catering staff were polite and efficient. The hotel is well placed in the Sandton area with adequate and secure parking. Highly recommended.

Review collected in partnership with this hotel
Thank 231nilsl
Melbourne, Australia
Reviewed 15 April 2017

I made bookings for a family group of 13 from Melbourne who were staying for a few days in Johannesburg after visiting Botswana. All the staff at the Capital 20 West made our stay a very pleasant one. The apartments are very spacious and comfortable, the food met all our requirements and most of all the staff were always happy...

Review collected in partnership with this hotel
Thank Marie S
Reviewed 4 April 2017 via mobile

Had booked 4 nights with my daughter , 2 nights ago, as everywhere else in Sandton and Melrose Arch was fully booked. The check in was easy and friendly, but we had to load our own luggage on the lobby trolley as nobody was available to help. The room on second floor to my surprise are on a corridor: the...

Thank kiokov
Reviewed 15 March 2017 via mobile

Rather fine place. However I was not satisfied with the food. Therer were no identifications in the buffet, so if you dont eat beef or pork you might not be aware it is there. Found hair in the buffet dish and there were some flies also the first day but maybe because I reached the hotel for lunch a bit...

Thank DAjry
Toronto, Canada
Reviewed 4 March 2017

Aside from faulty washing machines, this place is top of the line! More spacious than most, I'd recommend the suites which have incredible views. The access key allows gate entry as well, very well thought out right through, gym overlooks the pool/outside - love it!

Thank StevePJobs
St Peter Port, United Kingdom
Reviewed 12 February 2017 via mobile

I stayed here 3 years ago and don't regret coming back. The staff are friendly and attentive. The Veranda restaurant is open all day; the menu is typical hotel food but it is well presented and tasty. It's a breakfast buffet, and there are also buffets at lunchtime occasionally at night. You don't tend to give a credit card at...

Thank Stephen H

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Stay contemporary. Stay where you count. The superbly central location of The Capital 20 West makes it the superior choice of business professionals. Smart money knows where to stay - and with 139 rooms a choice of either 1 or 2 bedroom apartments or standard rooms, we have ample accommodation for overnight or longer-term stays. All our guests enjoy complimentary parking, complimentary laundry, complimentary scheduled transfers to Sandton and complimentary Wi-Fi access throughout their stay. A state-of-the-art conference centre makes The Capital 20 West the choice of companies who know how to make money count. Our main conference room can accommodate 200 delegates, plus we have 3 breakaway/meeting rooms, 4 boardrooms and 1 executive dining room/boardroom, all with natural light and equipped with the latest technology. ... more   less 

Additional Information about The Capital 20 West

Address: 20 West South Road | Morningside, Sandton 2196, South Africa (Formerly 20 West Executive Apartments & Hotel)
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $115 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capital 20 West 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
20 West Executive Apartments And Hotel
20 West Executive Apartments Hotel Sandton
The Capital 20 West Sandton, Greater Johannesburg, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from The Capital 20 West staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book another place.”
thandim2017, 4 Jan 2017 | Read review
“rooms with smaller beds have more space , i would imagine”
KillianH_12, 29 Dec 2016 | Read review
“More insulation from the corridor needs to be provided. ”
prethabenm, 22 Nov 2016 | Read review
“Do not get a room that overlooks the fuel station behind the building, it is extremely noisy.”
ElleVee288, 8 Nov 2016 | Read review
“Stay away from this place!”
LindiweK, 31 Oct 2016 | Read review
5 of 5
US$73* /night
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Prices are for 1 room, 2 adults
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