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The Maslow

901 reviews
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Traveller (329)
Room & Suite (75)
Dining (37)
Overview
  • Excellent50%
  • Very good36%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“africology spa”(27 reviews)
“lacuna bistro”(11 reviews)
“shuttle service”(35 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (901)Write a Review
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All reviewsafricology spalacuna bistroshuttle serviceroom servicebusiness hotelbeautiful hotelrooms are modernnelson mandela squarefree shuttlebusiness tripconcierge deskcoffee machinesouth africasandton citythe hotel offersexcellent breakfastgautrain station
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1 - 5 of 745 reviews
Reviewed 4 days ago

My husband and I had such an amazing time at the maslow valentines picnic, the ambiance,service,food,music was all so wonderful.job well done to Sbongile and the crew.Looking forward to the next event ...MamelloMore

Thank _portiamoleko3
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 2 days ago

Dear Valued Guest, Thank you so much for sharing your Maslow Valentine's experience with us on TripAdvisor. We are so delighted to hear that you and your husband thoroughly enjoyed your day with us from the food to the ambience as well as the amazing...More

Reviewed 1 week ago via mobile

Enjoyed our stay at the Maslow. Had a luxury queen room..good size with all facilities expected. Reception was fast and friendly. As with other hotels in ZA not so keen on the glass frosted shower and toilet. Very friendly staff at breakfast with good selection....More

Thank dinoSwindon
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 1 week ago

Dear Valued Guest, Thank you so much for sharing you positive Maslow experience with us on TripAdvisor. We are delighted to hear that your overall stay at our hotel was a pleasant one and that our staff contributed to making your stay memorable. I will...More

Reviewed 1 week ago

Firstly there is much I like about this hotel. Good rooms, good location, nice food, excellent bar. I have stayed here before and it has been my go to choice for business in Jo'burg. My trip last week was a management shambles. I booked my...More

Thank Nik209
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 1 week ago

Dear Mr Keane, It is with great disappointment that I read your review of dissatisfaction. As a loyal customer to the Maslow, I would like to extend my sincerest apologies to you, as this is definitely not the type of feedback we set out to...More

Reviewed 1 week ago via mobile

I would like to extend my gratitude to Lulu for being friendly, helpful, caring and taking care of me and my colleagues. Maslow feels just right when she is around. Thank you sweetheart! Everyone else is helpful, she just does the magic!More

Thank FarrahFawazz
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 1 week ago

Dear valued guest, What a lovely review, thank you so much for sharing this with us. Lulu is a real star and we are glad to know that our guests are taking note of all her efforts. I will be sure to share this review...More

Reviewed 2 weeks ago via mobile

The service I received from Petty during my 3 night stay was fabulous. She was attentive, yet not in my face, friendly and an absolute delight. Even on a busy night the delay of my meal was communicated in a sincere and professional manner She...More

Thank Francois R
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 1 week ago

Dear Valued Guest, Thank you so much for taking the time out to write such a positive review about The Maslow Hotel and the amazing service you received from Petty. I will gladly share the feedback with her and her management team so that she...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$141 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$141 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (329)
Room & Suite (75)
Dining (37)
Pool & Beach (21)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Dascha_Morphine
23 May 2017|
AnswerShow all 6 answers
Response from Lilia K | Reviewed this property |
Airport shuttle (Maslow uses its luxury branded cars) is for FREE within 3 km around the hotel! Contact them to pick you in time please.
0
Votes
Iansky
14 December 2016|
AnswerShow all 5 answers
Response from Andrea H | Reviewed this property |
They do have a shuttle service though check with hotel for distance that is complimentary. We didn't walk anywhere though the Mandela mall was very close. Just as a precaution as there weren't many people on the streets at... More
1
Vote
sandymargetts
5 October 2016|
Answer
Response from TEBELLO P | Reviewed this property |
Hi there, I find the rooms quite comfortable even the ones close to the lift. Maybe 5 - 10 rooms away from the lift , facing the garden instead of the hotel front. The corridors are long so you don't want to walk far to get... More
0
Votes
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123
Room Tips
"For a late check in make sure you have written confirmation back from the hotel not just in your booking."
Read review
"Avoid room near the elevators. The sound of the elevator doors opening and closing is very disturbing at night"
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"Higher floor overlooking the pool was nice"
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"Corner rooms are large and sunny. Have a balcony where you can enjoy a sundowner. Great when you are on a..."
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