We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (351)
Room & Suite (125)
Dining (30)
Overview
  • Excellent58%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,024)
There are newer reviews for Sandton Sun
See the most recent reviews
Filter reviews
944 results
Traveller rating
516
279
97
26
26
Traveller type
Time of year
LanguageEnglish
More languages
516
279
97
26
26
Show reviews that mention
All reviewsshopping malldirect accessnelson mandela squaresun decksandton citynespresso machineconvention centerexcellent hoteltsogo sunworld classhouse keepingbusiness hotelbusiness tripsouth africaenjoyed my staygautrain stationvinny
FilterEnglish
Updating list...
121 - 125 of 944 reviews
Reviewed 27 August 2017

The hotel decor was pleasing to the eye. Grand lobby. Beautiful chandelier. Dining room was nicely laid out. Breakfast was good with many choices. Rooms were elegantly decorated with comfortable beds. Staff friendly. Gym next door was well equipped. Rooftop bar/pool area was very nice...More

Review collected in partnership with Tsogo Sun Hotels
Thank 634vijayj
Response from Robert J, General Manager at Sandton SunResponded 29 August 2017

Dear Valued Guest Thank you for the positive feedback of your stay at the Sandton Sun. Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of...More

Reviewed 24 August 2017

Very nice large rooms. Bed linen was stained. Bathrooms were great with great amenities. Staff was friendly. Beds were comfy. Breakfast was excellent. There is one major problem which we did notify the reception. The rooms get a lot of noise from the restaurant in...More

Thank DrShahA
Response from Robert J, General Manager at Sandton SunResponded 29 August 2017

Dear Valued Guest Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travellers on Trip Advisor. Your views are of utmost importance to us and thank you for your positive comments about...More

Reviewed 24 August 2017

I had a wonderful stay and the service I received exceeded my expectations. The hotel staff were very friendly and assisted me with a smile from the lady who checked me in to the lady who cleaned my room. My only suggestion is that the...More

Review collected in partnership with Tsogo Sun Hotels
Thank andrewmM721CT
Response from Robert J, General Manager at Sandton SunResponded 29 August 2017

Dear Valued Guest Thank you for your feedback and for choosing to stay with us at Sandton Sun. Your comments are of vital importance to us and we utilise this to continually evaluate and improve on the service we offer. We hope to have you...More

Reviewed 24 August 2017

Sandton Sun is close to amenities, closer to Sandton City and Sandton Convention Centre. The hotel is top class and breathtaking, rooms are beautiful and properly cleaned everyday. Check in and check out was efficient. Restaurant is for fine dining and food was delicious.More

Review collected in partnership with Tsogo Sun Hotels
Thank Hombakazi
Response from Robert J, General Manager at Sandton SunResponded 29 August 2017

Dear Valued Guest Thank you for your positive feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us and I hope we have the opportunity to see you on many future occasions. Warm...More

Reviewed 22 August 2017

Breakfast was not up to standard and staff were very unfriendly and acted as tho they were doing you a favor, bathroom was too compact and tight. Security by the escalators and around the 1st floor entrance of the hotel was lacking. The pool area...More

Review collected in partnership with Tsogo Sun Hotels
Thank fazelo
Response from Robert J, General Manager at Sandton SunResponded 29 August 2017

Dear Valued Guest Thank you for raising the issues that have occurred during your stay with us. The service you received was certainly not befitting a five star establishment and I truly regret that your experience fell short of any expectations one should have of...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$245 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Sandton
#5 Luxury Hotel in Sandton
#8 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$245 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Sandton
#5 Luxury Hotel in Sandton
#8 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (351)
Room & Suite (125)
Dining (30)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
aschonberg
9 November 2017|
AnswerShow all 5 answers
Response from Lívia S | Reviewed this property |
It is close enough to walk. There’s a shopping mall connected to the metro station and the hotel. You can walk through this shopping mall.
1
Vote
kkenn4153
6 April 2017|
AnswerShow all 12 answers
Response from PDavidsonSandton | Property representative |
Dear Valued Guests Thank you for your question, Unfortunately, pets are not allowed in the hotel. Best regards Peter Davidson
0
Votes
AlDCastro
22 January 2017|
AnswerShow all 5 answers
Response from logann176 | Reviewed this property |
cheapest will be Uber
1
Vote
Room Tips
"The higher the better. As far from lifts as possible."
Read review
"All of the rooms are around an atrium but never too far of a walk from the elevator. The only differences may..."
Read review
"Hotel with attached mall in Nelson Mandela square"
Read review
"we had 11th floor and was impressed, am sure they all great rooms , so clean and well serviced"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing