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Sandton Sun

Orbitz.comUS$190*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$227*
US$190*
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US$194*
US$224*
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Sandton Sun
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825 Reviews from our TripAdvisor Community

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Showing 762: English reviews
durban
Reviewed 11 October 2016

stayed with family in 3 rooms loved the decor in rooms very chic and elegant breakfast was included in rate and was very good wide variety staff on sunday were a bit flustered due to number of guests susan at breakfast on saturday was a real star sad that she did not serve us on sunday elegant hotel so close...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank saradurban
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback, I am delighted to hear that overall you enjoyed your stay with us and that Susan had a positive impact on your experience. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our guests...

Durban, South Africa
Reviewed 10 October 2016

i thought this was a top hotel in sandton, unfortunately i was veyr very disappointed. on checkin they gave me a small room with 1 bed and had to put 2 mattresses on the floor for my kids. next morning we change room to bigger correct room. the aircon doesnt work in new room so we ask for a fan...

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Helpful?
Thank sikihassim
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us. I was disappointed to hear that your stay was not to satisfaction. This is certainly not the standards we aspire to at Sandton Sun and please accept my sincere apologies for this. I will ensure that the relevant line managers are made aware of this...

Bloemfontein, South Africa
Reviewed 3 October 2016

Excellent hotel and was warmly welcomed upon arrival. My stay was very short as I travelled for business and did not really spend a lot of time at the hotel. However, I would use this hotel in future and recommend to colleagues.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank emile_croucamp
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear emile_coucamp, Thank you for your five star review and kind comments. I am delighted to hear that you enjoyed your time with us. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our guests in changes we make in the future....

Gaborone, Botswana
Reviewed 2 October 2016

Location Location Location. That's what it's about. The hotel has got everything going for it. The service is also tops. The valet parking is a plus and of course easy excess to the Malls. It's excellent value for money for a hotel of this quality.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank autolotsales
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us. We are constantly looking for ways in which we can improve on the product and services we offer so if there is anything, however small which you feel would have improved...

Vancouver, Canada
Reviewed 27 September 2016

The hotel was an amazing surprise. I wasn't expecting to have such an amazing experience. The highlights go 100% to the hotel's friendly staff, everybody is happy and willing to help you. The rooms are quite big, modern and very clean. The bed and pillows are fantastic. The restaurant is fantastic, no need to go out for dinner, the hotel's...

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Helpful?
Thank Graziela LS L
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Graziela LS L, I am delighted to hear that you enjoyed your stay with us, and thank you for your kind comments. Our hotel aims to provide a truly unique experience, and I am thrilled that we were able to exceed your expectations. I look forward to welcoming you back to our hotel in the future. Kind Regards Peter...

Beira
Reviewed 26 September 2016

The hotel is centrally located within Sandton City mall, close to all amenities and with an efficient shuttle to the Gautrain meaning it is less than 30 minutes from the International airport. As always with Tsogo Sun hotels the staff is warm, welcoming and very helpful. I would give particular commendation to the concierge and business suite staff who go...

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Helpful?
Thank CDbew
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your great five star review. I am delighted to hear that overall you enjoyed your experience with us and that staff had a positive impact on your stay. Our hotel aims to provide a truly unique experience, and I am thrilled that we were able to exceed your expectations. I look forward to welcoming...

Newbury, United Kingdom
Reviewed 22 September 2016

I booked a Junior suite from 18th to 20th September for my husband and myself through Tsogo Sun for which we have "loyalty cards". Due to unforeseen circumstances we cancelled 4 days before. I have a cancellation number from them. In spite of this they have charged my credit card for the full amount. They will not speak to me...

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Helpful?
Thank 580lesleyw
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback. I have personally communicated your concerns to the relevant line managers who will rectify this immediately and will ensure that corrective measures are put in place to avoid this happening in the future Your thoughts are of vital importance to us as we use these to evaluate and improve on services we...

rabat
Reviewed 21 September 2016

Great hotel ! The rooms and the service are perfect. Great breakfast, well located for business and leisure. friendly staff , big thanks to Mr Eliott at the reception. This hotel is close to the a big shopping mall with a large choice of goood restaurants with nice prices. I can highly recommend this hotel to any visitor, there is...

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Helpful?
1Thank sansouss
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! I am delighted to hear that you enjoyed your accommodations, as well as our convenient location and friendly staff. Sandton Sun aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I look...

Strasbourg, France
Reviewed 18 September 2016

Great hotel ! The rooms and the service are perfect. Great breakfast, great dinner, nice terrasse! Sometimes, the employees are a bit too often around us, especially at the breakfast when some people may appreciate silence and to be quiet.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Gregory H
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Gregory H, Thank you for taking the time to review your stay, I am glad to hear that overall you had a pleasant experience. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our guests in changes we make in the...

Durban, South Africa
Reviewed 15 September 2016

A fantastic venue that is well located for both business and leisure. The staff are friendly and the hotel is welcoming from the word go. I can highly recommend this hotel to any visitor, there is nothing I could fault.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Dean L
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Dean L, Thank you for your great five star review. I am delighted to hear that you had such a positive stay with us. We take pride in catering to our guests needs in the best way we can. I look forward to welcoming you back to the hotel soon. Kind Regards Peter Davidson General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 

Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $253 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Cancelon, Orbitz, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sandton Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg, South Africa
Hotel Style:
#1 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Sandton Sun staff and other travellers.
10 questions
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Gateshead, United Kingdom
over a year ago
Metro Manila, Philippines
4 months ago
Atlanta, GA
1 month ago

See all questions (10)

Questions? Get answers from Sandton Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On higher up floors you get a much better view of Sandton and the surrounding hills and areas of greater Johannesburg”
  • In room dining is possible ...
  • The sitting room of my suite, large enough to hold meetings and that is exactly what I did
  • ... and a small kitchenette offers everything from cutlery to crockery to glass ware
  • Very very comfortable set up of the bedroom
  • The view from the bedroom of my suite
  • ... and the bathroom got all one needs, tub AND shower and plenty of amenities
Safariafficionado, 29 Apr 2017 | Read review
“Get a room in a different hotel”
frankbjr527, 19 Apr 2017 | Read review
“All rooms are quiet and no problems with elevator noise because elevatro in side of atrium and all rooms face ourside.”
happyobserver, 12 Apr 2017 | Read review
“Corner rooms are a tiny bit bigger. Room numbers ending in 20, 30 and 35 are largest on each floor.”
sav_c, 10 Apr 2017 | Read review
“Upper floors rooms have nicer view and more quiet”
715adilg, 21 Mar 2017 | Read review
5 of 5
Orbitz.com
US$190* /night
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Hotels.comUS$194
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CancelonUS$227
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Prices are for 1 room, 2 adults
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