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Faircity Falstaff Hotel

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Faircity Falstaff Hotel
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148 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Reviewed 15 September 2016 via mobile

HOTEL AND ROOMS. It is a small but quite lovely hotel. The rooms are a perfect size and extremely well furnished. The bathroom is a little basic but nonetheless it was clean and everything functioned as it should. I however don't ever intend to spend massive amounts of time in a bathroom when travelling as I have much better things...

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Helpful?
2Thank Nigel C
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Nigel C, Thank you for your wonderful review of our hotel, your feedback is highly appreciated. I am pleased to note that the overall service was excellent and that the facilities along with the location of the hotel added to the enjoyment of your trip. We really appreciate the recommendation. We look forward to hosting you again on your...

Reviewed 8 September 2016 via mobile

We checked into this hotel on our arrival in Johannesburg. The first impression after the bustle of the city is the air of serenity in the grounds of the hotel. The hotel is a complex of buildings surrounding the outside pool. The rooms are comfortable, quiet and spacious with comfortable beds. The staff are extremely helpful and courteous. We only...

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Helpful?
Thank steve c
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Steve C, Thank you for providing us with feedback of your experience with us. We appreciate all feedback we receive from our guests. We are so happy to hear that you like our clean, spacious and well furnished rooms as well as our tranquil gardens and clean pool. We are especially happy to hear that you enjoyed our menu...

Reviewed 5 September 2016

I always stay at the Falstaff when I am in town, which is quite regularly, as I always experience efficient and good service and its generally a lovely stay. This past week didn't live up to the usual standard. I was placed in a room in the corner for a whole week right opposite the noisy Rivonia Road which was...

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Helpful?
Thank Yoemna E
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Valued Guest, Thank you for your valued feedback received on TripAdvisor regarding your recent stay at the Faircity Falstaff Hotel, we take all guest comments very seriously as they help us improve the services and products we offer. It is very concerning to read of your experience with us and that we did not meet your expectations regarding some...

Harare, Zimbabwe
Reviewed 5 September 2016

Unlike other posts about this hotel, out room did not smell mouldy at all.The staff were friendly and the rooms were nice and big. The side we stayed on (Room 102), overlooked the car park , and was noisy with the windows open. The road traffic noise was also an irritant, so maybe try the other side of the hotel...

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Helpful?
Thank madaboutwine
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Valued Guest, Thank you for your recent posting on TripAdvisor, your positive feedback is highly appreciated. Your comments regarding the towels in the rooms have been carefully noted and I wish to apologize for the inconvenience this may have caused. I am however delighted to note that the rest of your stay was lovely and that you enjoyed the...

Kolkata (Calcutta), India
Reviewed 4 September 2016

Nice hotel to stay... courteous staffs.. But having problem with mobile phone charging point which needs to improve immediately as in todays time we can't imagine our self without a mobile phone....my another recommendation is please put hand shower with the toilet, as we Indians are not fully comfortable with the tissue paper...

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Helpful?
Thank 162ghoshm
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Valued Guest, Thank you for your recent review received on TripAdvisor, your positive feedback is highly appreciated. I am delighted to see that you rated our hotel excellent and am very grateful to note your positive comments about the courteous staff. We have taken note of your comments regarding the cell phone charging points in the rooms as well...

Reviewed 29 August 2016

I have been to Falsstaff twice now. Nice facility but need to clean the dust and mold smell. The smells are the first thing you pick up when you get into the rooms. The shoer over bath is quite below 4 star standards. with the baths having old dirt marks

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Helpful?
Thank Vukosi F
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Valued Guest, Thank you for your recent review of the Faircity Falstaff Hotel, your feedback is highly appreciated. We have noted your feedback regarding the mould and showers in the rooms, we will certainly investigate the opportunities to improve on these to ensure you have a more comfortable visit when you return again. We look forward to hosting you...

Windhoek, Namibia
Reviewed 25 August 2016 via mobile

Currently staying at the hotel for a week while attending a workshop. It is behind a busy road but the area is generally quiet. The rooms are large and spacious and well furnished. The gardens are well maintained and the pool very clean. The room service is quite fast and the available menu from the restaurant is quite decent. The...

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Helpful?
Thank 922kudan
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Valued Guest, Thank you for providing us with feedback of your experience with us. We appreciate all feedback we receive from our guests. We are so happy to hear you like our clean, spacious and well furnished rooms as well as our tranquil gardens and clean pool. We are especially happy to hear that the check in process and...

Reviewed 23 August 2016

No 2 pin plugs to charge your phone and the hotel doesnt have adapters! rooms are paper thin and you can hear people chatting till late and waking up early as the showers make a huge noise. aircon is positioned right over you so it blows into your face as you try and sleep. shower curtain is useless. every time...

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Helpful?
Thank Rishadalive
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Rishadalive, Thank you for your valued feedback received on TripAdvisor regarding your recent stay at the Faircity Falstaff Hotel, we take all guest comments very seriously as they help us improve the services and products we offer. Whist we are delighted to hear that you enjoyed great service from our helpful staff, we are equally disappointed that we did...

Bulawayo, Zimbabwe
Reviewed 25 July 2016

The Shuttle service was great and it made things a lot easier for me. The rooms were clean and comfy also the staff was pleasant. If you like a small quiet place this is the ideal place for you. Has a gym and a pool and the breakfast is just ok.

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Helpful?
Thank joanamajola
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Joanamajola, Thank you for providing us with feedback of your experience with us. We appreciate all feedback we receive from our guests. We are delighted to hear you enjoyed a pleasant stay with us and we are also very happy to hear you found our shuttle convenient and our rooms clean and comfortable. Please accept our sincere apologies the...

Reviewed 20 July 2016 via mobile

I am here right now and I am very very very happy with the hotel. The staff is very friendly. There is a free shuttle within 5km of the hotel, so its very easy to go in city center. The rooms are clean. The receptionist are always ready to help. I will definetly recommend this hotel to my friends and...

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Helpful?
1Thank Anoushkapascal
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear kiri-chili, Thank you for providing us with a great review of your experience us and thank you for your kind words. We appreciate all feedback we receive from our guests. We are delighted to hear you are enjoying a great stay with us and we are especially happy to hear you enjoyed the “Faircity Friendliness” of our staff. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Surrounded by lush gardens, this hotel offers air-conditioned rooms with a flat-screen satellite TV. It features an outdoor pool and a restaurant with a terrace. Free Wi-Fi is available on site. A minibar and an iron are in Faircity’s spacious rooms. Each comes with a private bathroom with a hairdryer. Wooden furniture and white linens are part of the modern classic décor. Breakfast is served daily in the restaurant. Room service, including breakfast, is also available. Guests can relax with a drink by the fireplace in the lounge or on the terrace. Sandton City is just 2 km from Faircity Falstaff Hotel. The O.R. Tambo International Airport is 27 km away, and a shuttle can be arranged on request. ... more   less 

Additional Information about Faircity Falstaff Hotel

Address: 223 Rivonia Road | Morningside, Sandton, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $84 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Faircity Falstaff Hotel 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Falstaff Hotel Johannesburg
Faircity Falstaff Hotel Sandton, Greater Johannesburg, South Africa
Hotel Style:
#3 Best Value Hotel in Sandton
#5 Business Hotel in Sandton
#19 Luxury Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Faircity Falstaff Hotel staff and other travellers.
3 questions
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Manchester, United Kingdom
9 months ago

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Questions? Get answers from Faircity Falstaff Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure what the standard rooms are like but it wasent much more money to upgrade to a luxury room and it is well worth it.”
 of 5 bubbles carolynn723, 22 Feb 2017 | Read review
“They all seem good. First floor may be an advantage.”
 of 5 bubbles Expectmoretoday, 20 Jan 2017 | Read review
“room was at the far end from reception”
 of 5 bubbles saradurban, 18 Jan 2017 | Read review
“Check with hotel prior to check in as you I would not want to be right by the pool if there are many kids checked in :)”
 of 5 bubbles Y4726ZCkarenl, 14 Nov 2016 | Read review
“Rooms opposite the pool across from the restaurant are so much better and less noisy.”
 of 5 bubbles , 5 Sep 2016 | Read review
5 of 5