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Premier Hotel Quatermain

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Traveller (208)
Dining (32)
Room & Suite (18)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#26 of 71 hotels in Sandton
Location
Cleanliness
Service
Value
Just 2 km from Sandton City, this hotel features a courtyard with a swimming pool and an award-winning restaurant. All rooms and suites come with air conditioning and a satellite LCD TV. Including free Wi-Fi, all accommodations at Qautermain Hotel in Sandton, Morningside comes with extra long beds and an electronic laptop safe. Some of the rooms and suites have a private balcony. A breakfast buffet is served daily in the restaurant and on the courtyard terrace with its green parasols. While visitors exercise in the fitness centre, the 24-hour staff can arrange airport shuttles to O.R. Tambo Airport, 27 km away. Free parking is available on site.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Afrikaans

Location

60 West South Road, Sandton 2196 South Africa
Premier Hotel Quatermain
377Reviews4Q+A84Room tips
Traveller rating
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Krupa N wrote a review Feb 2024
Johannesburg, South Africa30 contributions28 helpful votes
The hotel is rated 4 stars but it felt like a 2 star. Rooms had a damp smell. You need to ask for thing at reception area...eg..shower caps..hair dryer. It's not placed in the room Staff are unfriendly at the eating hall. They had an attitude and didn't display good customer service. During loadshedding..the generator didn't work...they had no back up plan. Food was ordered at 9pm and only received it at 10.45pm They don't even provide battery lights to the guests...every one was using their cell phones for some light. Ita an expensive hotel ...not worth staying.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Avoid it at all costs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jim R wrote a review Jan 2024
2 contributions
This is a luxury hostel with dorms and not a four star property. Two chairs by the pool lol and no manager ! Room service is out of chicken and no internet except the lobby. At least i did not have bugs in ny room. The pictures are misleading. The location is very convenient.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: I don’t know what to tell you in that area. I will book with Marriott Protas hotels next time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ChrisB wrote a review Feb 2023
3 contributions
While the hotel itself is very nice and our stay was pleasant, the experience was let down by very poor back office support. Unfortunately the website did not send a booking confirmation, leading to a duplicate booking and a double charge on my bank. Six weeks later and I'm still awaiting a refund. Emails to resolve the query get ignored or generic responses are sent. We actually booked to stay at the Falstaff Hotel and were told, on arrival, that this was shut and we had been moved toe the Quatermain hotel. Not the worst, but disappointing not to have been told. Wifi is the room in non-existent and the aircon in our room was in desperate need of a service. Shower leaked and the mini bar was broken as well. The general amenities are great and it seems like a very pretty hotel, overall, but we won't be coming back in a hurry.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Simbu Gainer, General Manager at Premier Hotel Quatermain
Responded Feb 3, 2023
Dear Ms Beadle, Please accept my sincerest apologies for the delay in responding to you as I have been away. My team has advised me of the inconvenience you have experienced with regards to a refund due to you. This is very disappointing and is certainly not the standard we aspire to deliver on. Rest assured that I am addressing the relevant department accordingly. I have been notified that the refund was completed. Kindly confirm that the refund was received. The above will be cold comfort to you and for this I would humbly ask that you please accept my sincere apologies on this complete lack of customer centricity. Should you be travelling to Johannesburg in the near future, please feel free to contact me It will be our pleasure to extend to you a one complimentary bed and breakfast stay with us. Sincerely, Simbu Gainer | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clinton M wrote a review Sep 2021
Johannesburg, Gauteng, South Africa4 contributions
I was last here in 2008! The Quatermain is still a magnificent hotel - excellent service, beautiful setting and unmatched hospitality. We were only here for 1 night and loved every moment of it. It's a peaceful and serene setting in the hustle and bustle of the Rivona area but it still manages to feel as though you are outside the city. Would definitely return again!
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Date of stay: August 2021
Rooms
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Davidson, Owner at Premier Hotel Quatermain
Responded Mar 9, 2022
Dear ClintonM, Many thanks for the feedback and for taking the time to let us know, it is so very much appreciated. The positive feedback is vital to us and helps reinforce our endeavours to deliver exceptional customer service. I would however appreciate your feedback on where we fell short on achieving the perfect score and your help in pointing us in the right direction would be greatly appreciated. Again, many thanks and we look forward to welcoming you back to our little Oasis in Morningside very soon Peter Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ravinder K wrote a review Feb 2020
New Delhi, India3 contributions
Great property at great location along with a lot of green space, very much relaxing..... Very supportive staff. Confirmable and clean rooms..... Over all if you visit Johannesburg don't miss to stay at this hotel....
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Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Davidson, Owner at Premier Hotel Quatermain
Responded Mar 9, 2022
Dear Alan, Many thanks for the feedback and for taking the time to let us know, it is so very much appreciated. The positive feedback is vital to us and helps reinforce our endeavours to deliver exceptional customer service. I would however appreciate your feedback on where we fell short on achieving the perfect score and your help in pointing us in the right direction would be greatly appreciated. Again, many thanks and we look forward to welcoming you back to our little Oasis in Morningside very soon Peter Davidson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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VasilyMalygin wrote a review Jan 2020
St. Petersburg, Russia1146 contributions413 helpful votes
+1
I've been to Faircity a year ago, but still remember the place as it was one of the highlights of my whole SA trip. Given the notorious reputation of the Johannesburg city center we obvously looked for the hotel in one of the suburb. We new close to nothing about the surroundings and frankly did not plan to walk around in the evening, so one of the top criterias of our choise was various public areas of the hotel and walls around it. Faircity has several drawing rooms, library, restaurant, gym, pool and even its own garden. We were at the hotel by 18:00 every day and spent evnings relaxing in one of the places listed above. The room was quite spacious, and very causy. I can not say it was luxerious - this is not what we was looking to, but it was very nice to be in, to rest in and to prepare yourself for the day in the city. I liked the attitude of the staff very much. We were welcomed with smiles, tald about the establisment and acompanied to the room (this is need - we would probably get lost trying to find our room for the fist time). All the way we felt personal touch but did not feel annoed. The price was more then reasanable and I would glaldy re-visit this hotel if ever return to Johannesburg again.
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Date of stay: February 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GMQuat, Guest Relations Manager at Premier Hotel Quatermain
Responded Feb 26, 2020
Dear VasilyMalygin, We are pleased that you enjoyed your stay with us and that you had such great experiences. We look forward to hosting you again in the near future. Kind Regards Nonku Sithole Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mandr268 wrote a review Jan 2020
Westport, Ireland914 contributions323 helpful votes
my wife and i were very pleased with our bedroom it was large and very comfortable, we found all the staff very friendly and helpful, we stayed for four nights and if in the area would stay there again
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Date of stay: November 2019
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GMQuat, Guest Relations Manager at Premier Hotel Quatermain
Responded Jan 28, 2020
Dear Valued Guest, All the best for 2020! Thank you for your great comments! We look forward to welcoming you back soon. Warm regards Nonku Sithole Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roger W wrote a review Dec 2019
12 contributions3 helpful votes
Checked in. Gave proof of booking and payment. Went out. Came back,locked out of,y room and advised I had not paid and wanted to pay again! I went back to the room and packed to go and check out when the reception staff advised it was an error and I had paid! I will NEVER again stay here or at theFalstaff where I normally stay when i am in Sandton!
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GMQuat, Guest Relations Manager at Premier Hotel Quatermain
Responded Dec 29, 2019
Dear Mr. Williams, Thank you for once again bringing this to our attention, We take all feedback to heart and are continually striving to improve our offering and service. As mentioned in our meeting with you, we had not received the voucher for your booking at the time of check-in. Though you gave us a confirmation at check-in, we still needed the voucher from the agent which was sent later on. We do apologize once again for the inconvenience this may have caused and we trust that you are still enjoying your stay with us. Please do not hesitate to contact us at reception if there is anything else we can do to make your stay more comfortable. Enjoy the rest of your stay with us. Whilst we did not entirely meet your expectations on this occasion, I sincerely hope that we will have another opportunity to restore your confidence in our service Kind Regards Nonku Sithole Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherrin Davie wrote a review Dec 2019
Cape Town, South Africa4 contributions
If you are a frequent business traveller like myself that travels to JHB regularly and relies on a comfy, elegant place to stay with a good location near Sandton - then look no further. This hotel is perfect. From the hospitality, friendly service, delicious dining and hotel amenities; The Faircity Quartermain Hotel is one of Sandton's most understated hotels located in the leafy burb of Morningside. The Hotel Management (Jerrod the GM and Samir Head of Food & Bev) take very much pride in what they do, always delivering the very highest standards of service across the board to guests.They always go the extra mile to meet your personal needs from a specific dining request or ensuring you have the right bottle of wine in your room on arrival. The hotel staff from reception, wait staff and porters are always so helpful, engaging and friendly wanting your stay to be the best and most memorable one. Travelling can be very stressful and the friendly faces at QM always make it a whole lot more bearable with their good service and warmth. The hotel also has an in-house gym that is great for squeezing in a good training session and a lovely swimming pool. The rooms are just comfy and beautiful!
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: The rooms are spacious, however book the Deluxe room if you can.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GMQuat, General Manager at Premier Hotel Quatermain
Responded Dec 16, 2019
Dear Ms. Davie, Thank you for sharing your experience at the Faircity Quatermain Hotel (proudly Premier) through TripAdvisor. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you always have a great stay with us. we as a Team take great pride in not only meeting, but exceeding our guest's expectations. We are so delighted to hear that our Team always go the extra mile to make your stay memorable. We will be sure to acknowledge the entire Team and share your feedback with them. Your feedback is integral to our ability to continue to improve our services and will be shared with the team to continue to inspire and motivate them to deliver exceptional service. Thank you once again for your time and we are looking forward to welcoming you back soon! Kind Regards Jerod Flaum General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CathrynSouthAfrica wrote a review Nov 2019
Johannesburg, South Africa228 contributions146 helpful votes
I only go to this hotel if I have to - work function or show happening there ( dinner time stories) because it really is awful. Facilities are tired - toilets run, hot plates don’t work etc - but it’s mainly the really lazy awful staff. Arriving for a spectacular show today and the welcome drinks had run out - staff too busy chatting to notice of course. Have to ask rude barman what’s happening - comes back with leftovers and not what was on the menu for the show - crazy - was almost too much effort to get up and so rude. Last time was breakfast and no serving cutlery - won’t ever host a work do there again - it’s embarrassing. No idea how they landed something as lovely as dinner time stories - who fortunately use their own crew and management it seems
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GMQuat, General Manager at Premier Hotel Quatermain
Responded Nov 18, 2019
Dear CathrynSouthAfrica Thank you for taking time to share with us your displeasure, I apologise for any inconvenience caused, and assure you of my utmost attention to your concerns. We pride ourselves on service delivery and we may not get it right all the time, I am pleased we get it right most of the time. My Duty Manager has shared with me what transpired yesterday, and I am sure there are many ways this can be avoided in the future. Dinner Time Stories staff and team will be advised and together we will ensure that the service from the lounge to the venue will always be impeccable. I agree with your sentiments in relation to the property looking tired, this is a focus point for 2020, as we have been bought out by Premier Hotels and budget will be provided to do so. Once again our sincere apologies for your poor arrival experience, we are pleased you enjoyed the lunch. Kind Regards Jerod Flaum General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$80 - C$96 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaGautengGreater JohannesburgSandton
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Premier Hotel Quatermain - UPDATED 2024 Prices, Reviews & Photos (Sandton, Greater Johannesburg, South Africa) - Tripadvisor

Frequently Asked Questions about Premier Hotel Quatermain
Which popular attractions are close to Premier Hotel Quatermain?
Nearby attractions include Roma Jewellers (1.0 km), Ster-Kinekor's Cine Prestige (0.5 km), and Jenna Clifford Designs (1.1 km).
What are some of the property amenities at Premier Hotel Quatermain?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Premier Hotel Quatermain?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Premier Hotel Quatermain?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Premier Hotel Quatermain?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Premier Hotel Quatermain?
Conveniently located restaurants include Signature Restaurant, The Green Peppercorn, and Pomodoro Ristorante.
Are there opportunities to exercise at Premier Hotel Quatermain?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Premier Hotel Quatermain have airport transportation?
Yes, Premier Hotel Quatermain offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Premier Hotel Quatermain?
Yes, dry cleaning and laundry service are offered to guests.
Does Premier Hotel Quatermain offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Premier Hotel Quatermain?
The staff speaks multiple languages, including English and Afrikaans.