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Coastlands Musgrave Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Coastlands Musgrave Hotel
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219 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Reviewed 3 weeks ago

We stayed at Coastlands on ourgent honeymoon night. It was a wonderful stay. Our room had a balcony overlooking the harbour. It was a beautiful view. The rooms are luxurious and the staff are wonderful. Very friendly and professional.

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Thank melissajade_samuel
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Reviewed 4 weeks ago

Highly recommended. Very good value for money. Staff highly professional and courteous. Food (dinner and breakfast) sumptuous.. Rooms very comfortable and clean . Hotel well positioned within city limits.

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Thank 257sunnym
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Reviewed 4 weeks ago

Very efficient service. Polite, helpful staff. Good range of breakfast foods. Elegant dinner setting and menu. Needs of guests often anticipated. Rooms of a generous size with facilities for workaholics. Free wifi.

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Thank ceceliamaryr
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Durban
Reviewed 5 weeks ago

It was an awesome stay. Top notch! I would definitely recommend this hotel to anyone looking for excellent service and quality. My only regret was the short stay. The place was clean, the view was great

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Thank nkululekom2017
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Johannesburg, South Africa
Reviewed 17 April 2017

My husband and I stayed at Coastlands for 1 full week the room was superb the view was lovely, the breakfast buffet can be upgraded and add a few new items rather than the same thing everyday, although it really helped that it was halaal catered the toasted cheese was delicious it was just something different and the service was...

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Helpful?
Thank _shaikaqeela
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Durban, South Africa
Reviewed 15 April 2017

Everything was good the room on a higher floor had a lovely sea n city view with a balcony The food for breakfast was good The spa was open til 9 pm Location its central to most malls and beaches Very well kept and clean the hotel is Rooms are spacious

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Thank MOVANKER
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Durban
Reviewed 11 April 2017

Coastlands Musgrave gave me the best view of the city of Durban and facilities were the best ever. I enjoyed food variety and the spacious room which made me feel like I am on an executive suit. The smiles and courtesy of the staff was just fantastic. I cannot wait to be back to Coastlands again.

Review collected in partnership with this hotel
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Helpful?
Thank maxwellzakheles
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Cape Town Central, South Africa
Reviewed 4 April 2017

Everything was okay till I found blood stain on my bed sheet, a manager didn't to bother to apologize. On the check out day, I was charged for coffee but I do not drink coffee at all. Very clean hotel otherwise and the breakfast was very good.

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1Thank dtmorgho
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve...

Durban
Reviewed 2 April 2017

House keeping services especial ironing issue need to be improved. At least let the guest know that there is an ironing room in each floor and the where about of the room. Or maybe organize iron for each rooms.

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1Thank sweetyn2017
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve...

Reviewed 2 April 2017 via mobile

All the effort has gone into the building, not the staff. Unfortunately, a common South African experience of floor staff who are not happy in their work and make that clear to the guests. It gets better if one engages with the staff on an individual basis but that can become tiring. I never experienced this poor customer engagement at...

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Helpful?
Thank Martin A
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay as highlighted in your review, and that we were not able to create the experience that exceeds guest expectations which we are renowned for. Your comments are taken seriously and we have discussed your feedback with management and the relevant...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located on Crest of Ridge road with spectacular views over Durban, Coastlands Musgrave Hotel offers 101 modern and comfortable bedrooms. It boasts 58 Standard Rooms, 41 Deluxe Rooms and 2 Suites. This hotel is ideal for the discerning corporate, leisure and international traveler and is situated minutes away from Durban's iconic Moses Mabhida stadium, Greyville Racecourse, Suncoast Casino, uShaka Marine World, Durban Beaches on the Golden Mile and is a mere 35 minutes drive from King Shaka International Airport. Durban University of Technology is 2.5 km from the hotel.Our 6th floor conference and events centre is the ideal venue for your next conference, function or special occasion and we are able to tailor-make a package that suit your needs. We work with suppliers of the highest standard and we are able to assist in any decor or technical requirements.Sip on a cocktail or your favorite drink on our terrace or next to the pool, and enjoy a scrumptious A-la-Carte dinner in our 315 Restaurant. Our Friday evening Spice and Saturday night Seafood Buffet is legendary and offers live entertainment. Room service is available 24 hours a day and our coffee shop serves delectable cakes and desserts.All our bedrooms are equipped with individually controlled air-conditioning, flat-screen televisions with DSTV and tea & coffee making facilities, laundry service and turndown service.Our friendly and professional staff at the Concierge desk is able to assist you in transport arrangements, luggage storage and guests are welcome to make use of our business centre which offers internet, printing and fax facilities. Free wi-fi is available throughout the hotel.Coastlands Musgrave Hotel welcomes you to Durban, and invites you to explore and experience our beautiful province. ... more   less 

Additional Information about Coastlands Musgrave Hotel

Address: 315-319 Peter Mokaba Ridge | Musgrave, Durban 4001, South Africa (Formerly Coastlands on the Ridge)
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $117 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coastlands Musgrave Hotel 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Coastlands On The Ridge Hotel Durban
Hotel Style:
#12 Luxury Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Coastlands Musgrave Hotel staff and other travellers.
3 questions
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Manila, Philippines
over a year ago
over a year ago

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Questions? Get answers from Coastlands Musgrave Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites on a higher floor is peaceful more spacious & peaceful, go for a corner balcony room”
_shaikaqeela, 17 Apr 2017 | Read review
“high floor rooms”
MOVANKER, 15 Apr 2017 | Read review
“Rooms with balcony”
Vinopillay, 29 Dec 2016 | Read review
“Good Location”
grahama293, 13 Dec 2016 | Read review
“Large and sunny”
patriciamW2097RK, 22 Jun 2016 | Read review
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Prices are for 1 room, 2 adults
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