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Garden Court Marine Parade

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Traveller (188)
Room & Suite (87)
Dining (9)
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Overview
  • Excellent49%
  • Very good31%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“beach front”(69 reviews)
“tsogo sun”(33 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
Jul. 9Jul. 10
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,185)
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553
357
166
54
32
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All reviewsbeach frontexcellent servicetsogo sunenjoyed my stayroom serviceexcellent staysea viewbuffet breakfaststar hotelkeep up the good workindian oceanpleasant stayrooms are spacioushome away from homerevamppromenadesecurity
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11 - 15 of 1,162 reviews
Reviewed 1 week ago

We went to Durban for the Comrades marathon and booked with this hotel. Apon arrival we were booked onto a smoking floor without being asked. We also stated that we were there to run Comrades to its highly unlikely that we would like to have...More

Review collected in partnership with Tsogo Sun Hotels
Thank Magda M
Response from John A, General Manager at Garden Court Marine ParadeResponded 5 days ago

Dear Magda, Thank you very much for your honest feedback. We have acknowledged your comments and we have drawn some lessons on improvements in this regard. We do apologize for the allocation of rooms as this was a real busy weekend when we did not...More

Reviewed 2 weeks ago

Really not great. Only blankets and sheets and no duvets on the beds. Aircons malfunctioned - had to move rooms because of this and the second room's aircon also didn't work properly. Not very comfortable for sleeping but at least clean and well located.More

Review collected in partnership with Tsogo Sun Hotels
Thank jacobooysen
Response from j0hnarith0, General Manager at Garden Court Marine ParadeResponded 2 weeks ago

Dear Jaco, I am very sorry to hear that your stay wasn't too great. We actually do have duvets and do provide if a guest requests for one. We had a mishap with the AC on the floor but all has been fixed now. Hope...More

Reviewed 2 weeks ago

Solid 3 star hotel near the ocean beach and water park. Wonderful sea-side views from the windows...Good location, nice and helpful staff. Plentiful breakfast and nice dinner and bar experience. And I liked the swimming pool on 30th floor!:)More

Review collected in partnership with Tsogo Sun Hotels
Thank Dalia76
Response from j0hnarith0, General Manager at Garden Court Marine ParadeResponded 2 weeks ago

Dear Dalia, Thank you very much for staying with us and for sharing your wonderful feedback. It is wonderful to know that the location with the great sea views and efficient staff made your stay worth the while. It is our sincere hope that you...More

Reviewed 3 weeks ago

We stayed one night here, it was very comfortable, the room was great, lovely sea view. The only thing that wasnt great was the breakfast, it was not amazing but edible. The hotel definitely needs to look at making breakfasts better.More

Thank Kelly J
Response from j0hnarith0, General Manager at Garden Court Marine ParadeResponded 2 weeks ago

Dear Kelly, Thank you very much for staying with us and for sharing your feedback with us. We are glad that your stay was a great one and have noted your comment on breakfast which we shall definately address and ensure we improve. We do...More

Reviewed 3 weeks ago

Bad customer service - room serviced badly handled and i incurred unnecessary costs and bought food outside of the hotel. I will not recommend the hotel to my colleagues and friends - experience frustrating

Review collected in partnership with Tsogo Sun Hotels
Thank Rebonetlou
Response from j0hnarith0, General Manager at Garden Court Marine ParadeResponded 2 weeks ago

Dear Rebonetlou, Our sincere apologies for this experience with Room service. We have addressed the issue here and we can assure you that there will be significant changes. Kind Regards John and the Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Indoor pool
Details
Price range
US$116 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$116 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (188)
Room & Suite (87)
Dining (9)
Pool & Beach (8)
Questions & Answers
Ask a question
Mohammed H
January 29, 2018|
AnswerShow all 3 answers
Response from John A | Property representative |
Dear Mohammed, Thank you for your concern. We have not downgraded the breakfast at all but have revised and actually added some great items. We do have pancakes/ crumpets available for breakfast. Best Regards John
0
Votes
vusiklaas
October 19, 2017|
AnswerShow all 2 answers
Response from John A | Property representative |
Hi, yes we do serve dinner and we change the Theme on a daily basis so you can dine from Italian to Indian, Mexican, South African and Asian food at R185 per person. We do have an extensive Room service Menu as well.
0
Votes
Room Tips
"Sea facing room is best option and usp of this place. Higher floors are better."
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"peace of mind"
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"Great views, perfectly located."
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"from 7th floor upwards you will get the best view"
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