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Garden Court Marine Parade

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#1 of 42 Hotels in Durban
Certificate of Excellence
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Garden Court Marine Parade
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740 Reviews from our TripAdvisor Community

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Showing 729: English reviews
Gauteng, South Africa
Reviewed 3 weeks ago

Fairly adequate stay, however breakfast constraints were fairly annoying. Not being able to have breakfast in bed which you paid for is an inadequate practice and this should be changed by Garden Court.

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Helpful?
Thank tshepos113
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Tshepo, Thank you for sharing your feedback. We are glad that you genetrally had a good stay and have noted your comment on the room service breakfast service. All Garden Courts are 'select service hotels' which means we do not offer room service breakfast as a standard though special requests due to health or mobility are catered for. However...

Durban, South Africa
Reviewed 3 weeks ago

Wellcome to Durban is all I can say. This is a stunning and yet very affordable place to stay if you're visiting Durban. The view of the ocean is breathtaking, the accommodation is welcoming and the staff is friendly. it's five minutes walk to the beach, and easy access to the main routes when you want to travel to other...

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Helpful?
Thank Muengedzi R
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Muengedzi, Thank you very much for sharing your superb feedback. We are extremely pleased that Garden Court Marine Parade was a good choice for you and your stay was a memorable one. We do look forward to having the opportunity of welcoming you back in the near future. Kind Regards John Aritho

ludhiana
Reviewed 4 weeks ago

Sea facing on 22nd floor, good connectivity. Staff very helpful and guides you for do`s and dont`s in the city. All your genuine problems are tackled . Break fast is added attraction ( both veg and non-veg can have choicest food)

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Helpful?
Thank LudhianaGreat9
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Ludhiana, We really do appreciate your very insightful feedback especially with regards to your interaction with the team members and their advice on where to go and where not to go in the city as well as the variety of food. We do hope that we shall have the opportunity of hosting you in the near future again. Kind...

Johannesburg, South Africa
Reviewed 4 weeks ago

would love to come back again.the food was great and the rooms were amazing. the view was great i could see the beach. the only problem i got is that i called for an iron but it got to my room after thirty minutes, while i was on my way out

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Helpful?
Thank 485btn
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Guest, Thank you very much for sharing your feedback. We are very pleased that you had a great stay and you enjoyed the food and location but have noted the delay in the delivery of the iron and ironing board which we shall address right away and ensure that we correct this. We do hope that we shall have...

Johannesburg, South Africa
Reviewed 4 weeks ago

It was an Overall great experience. My expectations were exceeded. From the receptionists to the cleaning ladies to the chefs they all gave us excellent service. We surely coming back there next year.

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Helpful?
1Thank 236tss
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear '236tss', Thank you very much for sharing your superb feedback. We are extremely pleased that your experience was a great one and we are even more excited that you plan to come back next year. We do look forward to seeing you back and can assure you that we shall ensure that you have an even better stay then....

Johannesburg, South Africa
Reviewed 4 weeks ago

My stay was quite enjoyable and relaxed because it was not too full and noisy as compared to during the festive season. I really managed to relax and rejuvenate after a full hectic week of extended hours of work.

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Helpful?
1Thank 982lindiwem
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Lindiwe, It is fantastic to know that you had a good relaxed stay at Marine Parade. We do thank you for taking the time to post your review. We do hope and trust that we shall see you back in the near future for an even better stay. Kind Regards John Aritho

Germiston, South Africa
Reviewed 4 weeks ago

Wonderful reception and fantastic service the rooms have beautiful views, will be back in the near future - Thank you all staff for a wonderful stay and also making my Husbands birthday a special one.

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Helpful?
1Thank Josef Johannes ... P
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Mrs Johannes, It is an absolute pleasure to read your review and know that your stay was a memorable one. We are very glad that we provided the right service and your husband had a great stay. We do look forward to having the opportunity of hosting you in the future again. Kind Regards John Aritho

Pretoria, South Africa
Reviewed 4 weeks ago via mobile

I called the hotel several times on their 087 number and call not answered. We had just arrived from our cruise at 5am and needed a sleepover before leaving durban Sunday. The phone just rang without being answered. Disappointed

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Helpful?
Thank PumlaNgwenya
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Pumla, Thank you for your feedback. We had a telephone line failure for an hour on the date and it was promptly repaired - please do accept our apologies for the inconvinience caused and be assured of our attention at all times. Kind Regards John Aritho

Alberton, South Africa
Reviewed 1 November 2016

ROOM 2105 main door was faulty and could not be fixed yet I had done prior booking. I fail to understand why verification controls couldn't pick up such prior to my arrival. Worse is that even when I reported the hotel couldn't fix the problem. On day 2 both doors to the 2 separate rooms couldn't open with the hotel...

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Helpful?
Thank scelom2016
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear 'Scelom', Thank you very much for sharing your feedback. We have duly noted your comment on the faulty door lock mechanism which we have duly repaired - our apologies for this inconvinience. We do look forward to having the opportunity of hosting you soon on a much better stay. Kind Regards John Aritho

Durban, South Africa
Reviewed 31 October 2016

I loved our stay, the staff (Ivan, Mark, Busisiswe, Matilda, Bongani, Gloria and Percy) were friendly, helpful and kind. The view from our room on the 10th floor was superb, with the windows wide open we were part of all the sounds and sights that the beach front has to offer without being IN it. The Hotel is close to...

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Helpful?
1Thank vdwaltc
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Christa, Thank you very much for sharing your very detailed feedback of your stay. We are extremely pleased and flattered by your comments. It is wonderful to always know how we fare and your comments on the team members that made your stay memorable emphasises the importance of personal connections in the hospitality business. Your comments will go a...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This Garden Court hotel is situated on Durban’s world-famous Golden Mile. Offering sun-drenched beaches, guests are offered comfort, hospitality and that little something extra. This hotel is at the centre of Durban’s beachfront and offers attention to detail without compromising on the good value that characterises the Garden Court brand. It is the perfect alternative for visitors to this fun seaside city. ... more   less 

Additional Information about Garden Court Marine Parade

Address: 167 Marine Terminal Street, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $125 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Marine Parade 3*
Number of rooms: 351
Reservation Options:
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Also Known As:
Garden Court Marine Parade Hotel Durban
Hotel Style:
#4 Best Value Hotel in Durban
#5 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Marine Parade staff and other travellers.
2 questions
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1 month ago

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Questions? Get answers from Garden Court Marine Parade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher rooms have the best view”
 of 5 bubbles 1983arthur, 5 Dec 2016 | Read review
“Sea view rooms are the best”
 of 5 bubbles Yusuf_H_786, 2 Dec 2016 | Read review
“Good view of the ocean and beach”
 of 5 bubbles muengedzir, 14 Nov 2016 | Read review
“sea facing ( EAST) Sun rise in your room.”
 of 5 bubbles LudhianaGreat9, 9 Nov 2016 | Read review
“All rooms face the ocean, rooms higher up will be less bothered with street noises if the windows are open.”
 of 5 bubbles vdwaltc, 31 Oct 2016 | Read review
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