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Southern Sun Elangeni & Maharani

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#2 of 41 Hotels in Durban
Certificate of Excellence
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Southern Sun Elangeni & Maharani
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1,677 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Elangeni & Maharani
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Showing 1,592: English reviews
Pretoria, South Africa
Reviewed 15 August 2016

Okay. great spot but staff very normal. Many improvements can be made. Overall a good hotel for a Durban visit. Breakfast is ok, nothing spectacular. Rooms are all sea facing which is a plus and location is superb.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Izhaar E
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am pleased that you had a pleasant stay and look forward to welcoming you back soon. Regards Samantha

Tel Aviv, Israel
Reviewed 14 August 2016 via mobile

Stayed there for 6 nights- the room and decor needs restyling/ refurbishing and looks a bit worn down. But the staff is very friendly, the restaurants served by the hotel are fantastic( the Japanese and meat ones especially) and the breakfast is fantastic- so overall a very positive hotel to stay in

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Helpful?
Thank kochbail
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. The bedrooms at Elangeni are scheduled for a refurbishment soon. I am pleased that you enjoyed your stay and look forward to welcoming you back. Regards Samantha

Philadelphia, United States
Reviewed 13 August 2016

A big hotel, but a really nice local staff. The view was great, but we did have a whistling sound from the strong winds off the Indian Ocean all night. The breakfast the next morning was very tasty. They also had a small but well-stocked gift shop.

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Helpful?
Thank Lee A
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am pleased that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha

Reviewed 13 August 2016 via mobile

We had a family stay at the Elangeni for a short holiday. The check in process was efficient but we didn't like the first room and were moved. The second room wasn't the greatest, the chair was torn, side table damaged and the tissue box in the bathroom had rust stains and we were put in a smoking room despite...

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Helpful?
Thank Safeera K
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. The bedrooms at Elangeni form part of the final phase of the refurbishment programme, which is due to commence soon. I am pleased that you enjoyed breakfast at Ocean Breeze and look forward to welcoming you back soon. Regards Samantha

Durban, South Africa
Reviewed 13 August 2016

check in was excellent. Upon arriving at the room , the toilet flushing system was not working. Surely the cleaner and maintenance should have picked up this problem. Called to front desk ( Macetshaba), she was very helpful. She move moved me to another room and all was fine. Hands up to Macetshaba from Elangeni hotel front desk.

Review collected in partnership with Tsogo Sun Hotels
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Thank williammP5566YD
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the inconvenience caused by the toilet system not working. I am pleased that Masechaba managed to address this by changing your room. We look forward to welcoming you back again soon. Regards Samantha

Johannesburg, South Africa
Reviewed 10 August 2016

We stayed at the Elangeni Durban for a few days. The staff were very pleasant and service was excellent. Very good location if you want a beach holiday. Breakfast was very good and the overall experience was pleasant.

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Thank Shehnanz
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a great stay and look forward to welcoming you back soon. Regards Samantha

Durban, South Africa
Reviewed 10 August 2016

I recently stayed at the Elangeni Hotel for two nights on a work trip. I can't remember very clearly but I think I had a room on the 14th floor, the views were absolutely stunning, at night and during the day. The rooms are a little dated but they have everything you need which makes up for the dated look....

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Helpful?
Thank Karabo_JV
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha

Johannesburg, South Africa
Reviewed 10 August 2016

Overall great stay just very busy hence poor service at breakfast time and parking get overbooked on the 1st night meaning we had to park outside. However overall great stay lovely hotel. Great location great rooms

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank naasman786
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the lapse in service experienced during breakfast - your feedback has been shared with the team, so that they can address this with the staff members. I am pleased that you enjoyed your stay and look forward to welcoming...

Johannesburg
Reviewed 10 August 2016

We spent four nights at the Elangeni and really enjoyed our stay. It is very close to the beach (a walk across the road). The staff were all very friendly and efficient. The housekeeping staff were so prompt in bringing items we requested. The breakfast was excellent, however as the hotel was full the queues at the two restaurants were...

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Thank YasminaJohannesburg
South Africa
Reviewed 10 August 2016

Whenever the hotel is full or busy, parking seems to be a major problem. The Hotel is selling more parking spaces than they actually have. This is very disappointing and very frustrating as how can the Hotel do this!!!!. The Hotel expects us to pay for parking but still park across the road and walk to the hotel - not...

Review collected in partnership with Tsogo Sun Hotels
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Thank smileySouthAfrica

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $189 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 Luxury Hotel in Durban
#1 On the Beach Hotel in Durban
#2 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Elangeni & Maharani staff and other travellers.
14 questions
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Questions? Get answers from Southern Sun Elangeni & Maharani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side”
 of 5 bubbles , 19 Mar 2017 | Read review
“High floor to the beach side”
 of 5 bubbles herbertfweber2016, 8 Mar 2017 | Read review
“Go for floors 4 to 20 sea view; south facing rooms will give a poor glimpse of the sea!”
 of 5 bubbles 151christophers, 8 Mar 2017 | Read review
“Higher the better.”
 of 5 bubbles Twickenham_12, 5 Mar 2017 | Read review
“Higher floors for quietness and brilliant view.”
 of 5 bubbles drymcassim, 16 Feb 2017 | Read review
5 of 5