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Hilton Durban

1,529 reviews
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Traveller (247)
Room & Suite (116)
Dining (68)
Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor6%
  • Terrible6%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Hilton Durban
Special Offer: SAVE UP TO 25%
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,529)Write a Review
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All reviewsthe executive loungeeasy restaurantbusiness loungeconvention centerroom serviceattending a conferencefive star hotelcurriesexcellent servicebusiness tripcomrades marathonreception areasouth africaenjoyed my stayiccrainbowdoorman
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1 - 5 of 1,431 reviews
Reviewed 3 days ago

We booked in for one night for a music concert at the ICC, so convenience was the main reason. The first bombshell is the R80 parking charge for guests, then get hit by R90 G&T at the Big Easy restaurant (where guests don't get preference...More

Thank Gerry T
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 2 days ago

Dear Valued Guest Thank you for your feedback and we appreciate you taking the time to submit a review. We are disappointed to hear that your experience was less than impressive. Providing our guests with a comfortable and relaxed stay is of top priority to...More

Hotel's Favourite
Reviewed 2 weeks ago

Well, since this is Durban and I love to see and hear the sea, the down side is that this is not a beachfront hotel where you can sit on the balcony and watch the waves or run over the street onto the beach. You...More

Thank erna o
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 2 weeks ago

Dear Valued Guest Thank you for your feedback. Providing our guests with an exceptional experience is of top priority to us, so our team is pleased to learn that you enjoyed your guest room and that you found our facilities and team members the best!...More

Reviewed 6 days ago

Was good but I could see there was not enough staff to manage the weekend stay due to high volume. I was also not satisfied with the rate given. ADR of Hilton sandton was R1,400 whereas I received R1,910. I was very impressed with front...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Sadi F
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 4 days ago

Dear Valued Guest Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments on our service in mind as we look to improve upon our service. We constantly...More

Reviewed 6 days ago via mobile

I haven't been able to check in as their system cannot find reservations however the very same receptionist is standing at his station and checking in other guest , What is going on here ??? I would have walked away if this was not prepaid.More

Thank vanashreem
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 4 days ago

Dear Valued Guest Thank you for taking the time to leave us feedback regarding your previous stay with us. Please accept our sincerest apologies for any inconvenience you may have experienced. It is extremely disheartening and disappointing that we did not exceed your expectations. Your...More

Reviewed 1 week ago

Hilton Durban has become my only choice for visit to the city as they go above and beyond in their service especially as a diamond member. Whenever they have availability they always accommodate me in an excellent suite. The service in the lounge and during...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Hashcdat
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 1 week ago

Dear Valued Guest Thank you for sharing such great feedback with us!! I am so happy that you got the opportunity to enjoy our comfortable hotel, ideal location and our amazing staff. We look forward to welcoming you here again soon as one of our...More

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Traveller (247)
Room & Suite (116)
Dining (68)
Pool & Beach (11)
Hotel & Grounds (177)
Bathroom (12)
Business Centre & Event Rooms (11)
Family and Play Areas (7)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$99 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$99 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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