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Hilton Durban

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Traveller (277)
Room & Suite (138)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible6%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Durban
Special Offer: Advance Purchase
Offers from Hilton Durban
Special Offer: Advance Purchase
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,615)
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Traveller rating
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All reviewsthe executive loungebusiness loungeconvention centerroom servicefive star hotelattending a conferenceexcellent servicebusiness tripcomrades marathonreception areaenjoyed my staysouth africaiccrainbowdoormaninternetsecurity
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21 - 25 of 1,512 reviews
Reviewed April 9, 2018

The hotel is very nice but the service is not so good. I checked in as a first time guest and no information was given, such as how to connect on WiFi, no room service if voucher is from a travel agent working for the...More

Thank preciouss282
Response from MarkusMFritz, General Manager at Hilton DurbanResponded April 9, 2018

Dear Valued Guest Thank You for your response. We are reviewing your feedback and will share this with our team and I have addressed this with both the Food & Beverage Manager and the Front Office Manager. We most certainly want all of our guest...More

Reviewed April 2, 2018

I genuinely enjoyed my stay at the Hilton Hotel Durban. the service was of the best quality i have ever received. i will definitely recommend them to my family and friends. i would also love to stay here again.More

Review collected in partnership with Hilton Hotels & Resorts
Thank rohama2018
Response from MarkusMFritz, General Manager at Hilton DurbanResponded April 3, 2018

Dear Valued Guest Thank you very much for the feedback. We are absolutely delighted to learn you had such a pleasant experience with us. We are pleased to know we met your expectations in every aspect of your visit; such as rooms, service, and our...More

Reviewed April 2, 2018

I was in Durban for business. This hotel is the best. Breakfast was available early, and dinner was available late. They even served breakfast before the scheduled time, just to accommodate me. Superb service. Hilton standard, world class in every aspect.More

Thank BalintRichter
Response from MarkusMFritz, General Manager at Hilton DurbanResponded April 2, 2018

Dear Valued Guest Thank you very much for the feedback. We are absolutely delighted to learn you had such a pleasant experience with us. We are pleased to know we met your expectations in every aspect of your visit; such as rooms, service, and our...More

Reviewed April 1, 2018 via mobile

The Hilton is good value for money. The rooms are a comfortable size with a full bathroom. All the fittings are modern and practical. The beds are big and comfortable and the towels soft and white and fluffy! Good aircon and blackout curtains. The breakfast...More

Thank JUSTINE-JESSE
Response from MarkusMFritz, General Manager at Hilton DurbanResponded April 2, 2018

Dear Valued Guest Thank you very much for staying at the Hilton Durban and taking a moment to share your 5* stay with us. I am delighted to see you thoroughly enjoyed your stay and that you had a wonderful overall experience in our hotel!...More

Reviewed March 22, 2018 via mobile

Hotel accommodation was very good, breakfast was excellent. Shuttle service was pathetic. Over charged (more than 3 times the price of an Uber) and on the 3 trips we pre booked (unfortunately) we ended up walking back to hotel from casino after waiting 25 minutes...More

Thank 97stefanv
Response from MarkusMFritz, General Manager at Hilton DurbanResponded March 23, 2018

Dear Valued guest Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely appreciate your feedback and very sorry to hear of your overall arrival experience and service from our preferred transport company. We will take...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$119 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$119 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (277)
Room & Suite (138)
Dining (68)
Pool & Beach (11)
Business Centre & Event Rooms (11)
Family and Play Areas (7)
Questions & Answers
Ask a question
kavitachoudhary89
May 19, 2018|
Answer
Response from Clinton C | Reviewed this property |
The refurbishment is complete
0
Votes
Phumla K
March 21, 2018|
AnswerShow all 3 answers
Response from MarkusMFritz | Property representative |
We are about 2 blocks away or about 5 minutes drive.
1
Vote
Muhammad C
November 14, 2017|
AnswerShow all 2 answers
Response from MarkusMFritz | Property representative |
Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a... More
0
Votes
Room Tips
"Best views"
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"Higher the room with a better the view"
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"The higher the floor the better the view"
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"Go for a sea view"
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