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All reviewsprokard membergolden mileprotea groupfun parkamusement parksea viewbeachfront locationgrand old ladythe hotel managerbreakfast and dinnercurrynight stayreception staffmarine paradeindian oceanshort stayrooms are spacious
Thando the chef is passionate about her job and talks to both guests and her colleagues in a tone that is both respectful and humble. There is joy in her attitude.The rooms are comfortable and both breakfast and dinner are a fully fledged buffet with...More
The Friday buffet was awful. The lamb was full of bones and not a genuine curry. The rice was raw and crunchy. I booked an exec balcony room but my room had no balcony. After complaining I got one for the next night. Reception staff...More
Response from Belinda N, Guest Relations Manager at Protea Hotel Durban EdwardResponded 3 weeks ago
We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.
Please accept our sincere apologies for the shortcomings you've experienced after your recent stay. We will address this with the relevant department...More
Hotel was lovely and staff excellent at reception and concierge. Some of the restaurant staff could do with being a little friendlier.
We were upgraded due to our Marriott membership, so had good value for money. The booking came with a bottle of sparkling wine,...More
Excellent arrival. Friendly receptionist Nomfundo. I was welcomed and felt taken care of. Saw alot of black suits around. I guess they were managers. Good culture all round. Food great. Check out excellent
Me and my husband stayed for 1 night after the Comrades Marathon. We come back every year and will return again. We had a wonderful stay. The room was big and felt like heaven after a long, gruelling day. We slept like logs and were...More