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- Excellent39%
- Very good24%
- Average21%
- Poor8%
- Terrible8%
Travellers talk about
AMENITIES
Paid Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Family Rooms
Kitchenette
Spa
Wheelchair Access
Laundry Service
Self-Serve Laundry
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Show reviews that mention
All reviewsheated poolushaka marine worldself cateringbeach frontbeautiful sea viewserviced dailyhotel is situatedexcellent servicesaunapoolsmornelaundromatsecurityunitstaxisreceptionisttowels
Reviewed April 7, 2018 via mobile Currently staying in this hotel... On arrival blanket in main room smelling with urine... Windows filthy.. Micro not working... Toilet flushing not well.. Staff unable to accommodate me to me to another room.. Coakroach under sink pipes.. Would not recommend this place.. Reception staff not...More
Good day
Please could you sent us an email to info@dbnspa.co.za so that we can assist you on the above complaint , please also give us the unit number you stayed in
Looking foword to your email .
Thank you
Regard's
Management
Reviewed March 20, 2018 via mobile We booked a 4 sleeper and was soo dissapointed to find 2 beds literally in the kitchen!! To make matters worse there were huge cockroaches!!
The security at front door had a bad attitude..
The only good thing about the place is the pool but...More
Good day Ruwaida H
Thank you for your feedback and I apologies for the inconvenience caused to you during your stay with us.
I assure you that this is not the standard of service offered at Durban Spa and these issues have been addressed accordingly...More
NicoDeKlerk
eMalahleni, South Africa
Reviewed February 25, 2018 Upon arrival we were assisted by Mornê Mostert Head of Department for the front desk. The front Desk upon arrival sets your mood for your entire holiday so sadly Mornê's incredibly dead attitude created a feeling of unrest from the get go. i can’t overstate...More
Good day Mr De Klerk
Thank you for your feedback and I apologize for the inconvenience caused to you during your stay with us.
I assure you that this is not the standard of service offered at Durban Spa and these issues have been addressed...More
Reviewed February 12, 2018 Booked the 4 sleeper for 3 of us, extremely depressed with the space. I had to sleep in the kitchen because thats where the other 2 beds go. Also your lounge is in the 1 and only room. Extremely cramped and had a foul stuffy...More
Good Day Mohammed
Thank you for your feedback and I apologies for the inconvenience caused to you during your stay with us.
These issues have been addressed accordingly to ensure improvement. .
Reviewed February 5, 2018 via mobile Receptionist was great and very helpful though we had to wait for the room to be cleaned. Cleaning lady was very understanding, she waited till we went out then clean. Security was a bit harsh on our arrival, maybe he thought we were lost, didn’t...More
Good day
Thank you for your feedback and I apologies for the inconvenience caused to you during your stay with us.
These issues have been addressed accordingly to ensure improvement.
For the parking the agents get their weeks from the owners that gets 1 free...More
View more reviews
Amenities
Hotel Amenities
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Hotel class
Hotel Style
#6 Spa Hotel in Durban
#8 On the Beach Hotel in Durban
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
All photos (41) 41
Full view
Family and Play Areas (1)
"Space space and space, where is it"
"Best sea view; barbecue area;"
"The higher the better, sea facing units, road noise from the road behind can be quite loud."
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