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Suncoast Towers

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#7 of 41 Hotels in Durban
Certificate of Excellence
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Suncoast Towers
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425 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Reviewed 23 December 2016 via mobile

From the time we arrived we were made to feel welcome. Vivienne at reception did ger best to accommodate our request for a sea facing room. All the staff were pleasant, helpful and friendly. The service was exceptional and the server at breakfast, Sanele was a pleasure. I can highly recommend this venue and will definitely stay there again.

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Helpful?
Thank Eugene S
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Eugene S, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care. Your compliments will be passed onto Vivianne and Sanele for their exceptional service. We look forward to welcoming...

Berkhamsted, United Kingdom
Reviewed 18 December 2016

Having booked the Suncoast Towerswithout realising there was a casino complex attached I was a little concerned when we arrived. I needn't have been, the hotel is isolated from the public side of the complex overlooking the Indian Ocean with splendid views. All the staff were very friendly and helpful, free wifi and easy parking. The rooms were adequate but...

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Helpful?
Thank stevehutch
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear stevehutch, Thank you for taking the time to review Suncoast Towers. I am pleased to hear that the hotel and its location and views met with your expectations. I trust we were able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care. We look forward to welcoming you...

Sandton, South Africa
Reviewed 16 December 2016

greeted by friendly staff from the parking to check-in. The Hotel is fresh and modern and is connected to the casino retail area with plenty of restaurants and activities. full breakfast served in the hotel dining room with a bit more than the standard offering. Staff also stood out and offered great service

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Helpful?
Thank Ugen M G
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Ugen M G, Thank you for taking the time to review Suncoast Towers. I am pleased to hear that the hotel and its facilities met with your expectations. I trust able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care. We look forward to welcoming you back to...

Johannesburg, South Africa
Reviewed 12 December 2016

This hotel is situated right at the beach front adjacent to a casino and a entertainment area. The hotel rooms are spacious, clean and secure. The staff is very friendly and are always willing to assist.

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Helpful?
Thank TEBELLO P
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear TEBELLO P, Thank you for taking the time to review Suncoast Towers. I am pleased to hear that the room and facilities met with your expectations. I trust able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care. We look forward to welcoming you back to Suncoast Towers...

London
Reviewed 2 December 2016

We arrived at Suncoast Towers at about 11pm after a long day of travelling. We were given a room on 1st floor and there were some issues with the room. I spoke with the receptionist who checked us in and she wasn't able to deal with the issues. Some further issues were identified and my husband spoke with Justice who...

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Helpful?
1Thank trfc82
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear trfc82t, Thank you for taking the time to review Suncoast Towers. We apologise for the issues encountered during the first night of your stay with us. I am pleased to hear that Nicholen was able to turn the situation into a positive one and that Collin too was able to assist. I trust able to deliver on our promise...

Reviewed 28 November 2016

Travelling for work, the Suncoast Towers provided a comfortable and pleasant accommodation. The hotel is right on the ocean and there is easy access to the promenade for an early morning run (or swim) or an evening stroll. The onsite restaurants are convenient and offer a great variety. The casino is small, but otherwise enjoyable. The room I had was...

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Helpful?
2Thank mattheww707
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear mattheww707, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care. We look forward to welcoming you back to Suncoast Towers in the not too distant future. Yours in hospitality,...

South Africa
Reviewed 27 November 2016

What a great hotel for a stay, the reception staff as well as guest relations manager went our of their way to accommodate us Thank You Palvi and Nicholen for the going the extra mile for there guests

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Sharon007765
SuncoastManagement, Owner at Suncoast Towers, responded to this review

Dear Sharon007765, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care. Your compliments will indeed be passed onto Palvi and Nicholen. We look forward to welcoming you back to Suncoast...

Harrismith, South Africa
Reviewed 24 November 2016

The porters welcomed us even before we reached the reception area. The receptionist welcomed us well and dealt with us with great professionalism. Check-in was quick and smooth. On arrival in the room the porter oriented us on how to operate appliances in the room which is normally done in other good hotels. The room was small and there was...

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Helpful?
Thank MsimangaMR
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear MsimangaMR, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver a service which met, if not exceeded your expectations. We sincerely apologise for the concerns raised regarding the room, these concerns have been relayed to the Executive Housekeeper and Maintenance Manager for remedial action to prevent a...

Johannesburg, South Africa
Reviewed 23 November 2016

Close to the beach for enjoyment Moses Mabida Stadium Shaka Marine Durban Centre Chose the room view to beach view 6 floor is the best for me relax at the pool very quite the restaurant food is on point

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank thabom213
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear thabom213, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care and that the facilites exceeded your expectations. We look forward to welcoming you back to Suncoast Towers in the...

Durban, South Africa
Reviewed 23 November 2016

Absolute pleasure being there even for just the weekend - it dissolves the stresses of everyday life and its pressures. A real breakaway from the deadlines, and business of the world...relaxing and rejuvenating..the spa a must!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank AnushaTaxpert
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear AnushaTaxpert, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care. We look forward to welcoming you back to Suncoast Towers in the not too distant future. Yours in hospitality,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more   less 

Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $181 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Suncoast Hotel Durban
Hotel Style:
#2 Spa Hotel in Durban
#3 On the Beach Hotel in Durban
#4 Business Hotel in Durban
#5 Luxury Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Suncoast Towers staff and other travellers.
4 questions
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Gaborone, Botswana
4 months ago

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Questions? Get answers from Suncoast Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles herbertfweber2016, 8 Mar 2017 | Read review
“Sea-view rooms are always better!”
 of 5 bubbles ankiam, 27 Feb 2017 | Read review
“Sea facing rooms have a great view.”
 of 5 bubbles sicelom951, 20 Feb 2017 | Read review
“Choose a Suite for a complete comfort”
 of 5 bubbles Kool2bbop, 19 Jan 2017 | Read review
“Junior suites most comfortable”
 of 5 bubbles nina19692, 4 Jan 2017 | Read review
5 of 5