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2018-02-04 2018-02-05
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    Royal Palm Hotel

    08 Palm Boulevard | New Town Centre, Umhlanga Ridge, Umhlanga Rocks 4319, South Africa
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    2018-02-04 2018-02-05
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$174/night.

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    US$144
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    Traveller (68)
    Room & Suite (28)
    Dining (18)
    Overview
    • Excellent36%
    • Very good31%
    • Average21%
    • Poor9%
    • Terrible3%
    Travellers talk about
    “gateway mall” (29 reviews)
    “junior suite” (12 reviews)
    “hotel room” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (297)
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    1 - 5 of 294 reviews

    Reviewed 2 days ago

    Comfortable room and bathroom with spacious balcony although the A/C was so noisy it was unpleasant to sit on the balcony. Even with the sliding door closed the A/C was audible. The service was excellent from book-in to departure thanks to attentive staff who went...More

    Thank _sandramiller079
    Reviewed 5 days ago

    What a great place to stay at. The facilities are good and it is in an extremely convenient location to get around Dbn. Gateway shopping centre walking distance across the road, airport 20 minutes away. Would definitely recommend the place.More

    Review collected in partnership with this hotel
    Thank zarinap799
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 5 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your recommendation and positive comments and are delighted that you enjoyed your stay with us. We do hope to welcome you back to the Royal Palm Hotel in the near...More

    Reviewed 1 week ago

    Been staying at this hotel since 2010. It still has very nice suites, rooms and penthouses but the overall quality of the breakfast and guest complimentary services has dropped substantially. I'll still stay here because its rooms are unrivalled - just hope they will improve...More

    Review collected in partnership with this hotel
    Thank Quinton N
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 5 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your comments and would like to thank you for bringing these to our attention. Please accept our sincerest apologies, our Management Teams have been made aware and are currently working...More

    Reviewed 2 weeks ago

    disgusted as my friends room was broken into and all his clothes and watch was stolen on the 05-01-18..few of his wifes clothing and shoes were also stolen..terrible service from the hotel after the incident...no sympathy at all..not even a sorry..we were planned to stay...More

    Review collected in partnership with this hotel
    Thank nisaarc2018
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 5 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. Please accept our deepest and sincerest apologies for the incident which occurred during your stay with us. We would like to re-assure you of our best intentions with regards to your safety...More

    Reviewed 2 weeks ago

    Not very clean and also unable to accommodate much after hours . No room services , we complained abt our room and they only offered to move us to to another room the next day . No duty manager available after hours . Lots of...More

    Review collected in partnership with this hotel
    1  Thank 702leighannem
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 5 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your comments and would like to thank you for bringing your experience to our attention. Please accept our sincerest apologies for the inconveniences experienced during your stay with us. Our...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Breakfast included
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$130 - US$222 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Umhlanga Rocks
    • #7 Luxury Hotel in Umhlanga Rocks
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Booking.com, Agoda, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Royal Palm Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Umhlanga Rocks
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    Traveller (68)
    Room & Suite (28)
    Dining (18)
    Hotel & Grounds (76)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kofnag
    13 August 2017|
    Answer
    Response from Leila V | Reviewed this property |
    Hi. This hotel is about 15 mins drive from the Olive Convention Center. You will need a taxi
    0
    Votes
    Kofnag
    13 August 2017|
    AnswerShow all 4 answers
    Response from RoyalPalmGateway | Property representative |
    Dear Kofi Thank you for your enquiry. Our hotel is not located within walking distance, and is approximately 25 minutes away from the Olive Convention Centre, when travelling by car. Kind Regards, Royal Palm Hotel... More
    1
    Vote
    sesipho
    15 September 2016|
    AnswerShow all 2 answers
    Response from RoyalPalmGateway | Property representative |
    Dear Sesipho Thank you for your enquiry. Please kindly send me your e-mail address or contact number and I will request our Reservations Department to contact you, alternatively you may contact them on 031 581 8000, and... More
    0
    Votes
    Room Tips
    "Look around In the area"
    Read review
    "the deluxe rooms are the best with a bath and a shower"
    Read review
    "Rooms are nice. Comfortably"
    Read review
    "The room layout of the executive suite does not comfortably accommodate camp-cots"
    Read review
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