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AHA Gateway Hotel

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AHA Gateway Hotel
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266 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Centurion, South Africa
Reviewed 3 days ago NEW

This was my first business trip to Durban and I really enjoyed it. Beside the fact that the hotel was really clean and well kept, it's close to the mall and you have an abundance of choices of where to go and what to do.

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Helpful?
Thank 99yvettev
Vryheid, South Africa
Reviewed 1 week ago

My wife was happy with the room. Happy wife, happy life. The little bar fridge was not working, but we forgot to tell reception - I'm sure they would have replaced it. - they were very friendly and helpful with other things. Very nice stay. Thank you guys!

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Thank 997duncank
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear 997duncank, We are pleased you have enjoyed the experience and that your wife was happy, we apologise regarding the mini fridge and assure your it will be rectified, We look forward to your next visit, Kind regards Jerod General Manager

Reviewed 1 week ago via mobile

Might only be graded as a 3 star hotel but certainly performs at a very high level. All round great hotel. Spacious rooms, perfect location. The success of the hotel and the staff is very noticeable. Will be back.

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Thank leroy f
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear leroy f, Thank you for sharing your experience on tripadvisor, we appreciate the comments and continually strive for service excellence, we are pleased when it is acknowledged, and assure you of our continuity in this regard, We look forward to your next visit. Kind Regards Jerod General Manager

Seoul, South Korea
Reviewed 1 week ago

You will still need a car to get around from the hotel It was nice and clean. The elevators were little slow. The parking area is not that big. But I found space. Staff was helpful. Breakfast was standard.

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Thank OhJacky
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear OhJacky, Thank you for the wonderful review, we appreciate you taking time to share the experience, we continually strive for service excellence and are pleased that we get it right more often than not, We look forward to your return Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 1 week ago

Great value for money. Requested early check in time. Was told to contact hotel on the day of check in.Arrived at hotel 4 hours prior to normal check in time and requested if early check in is possible. Request was granted without any fuss. Rooms were clean and bigger than normal hotel rooms. Staff friendly and helpful. Breakfast was of...

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Thank salehc2017
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear salehc2017, Thank you for the wonderful feedback, this is much appreciated and as we always strive for service excellence we are pleased we get it right more often than not, and with regard to early check-in we try our best but don't always have the availability, we are pleased that this time it was no problem. Kind Regards Jerod...

Big Bend, Swaziland
Reviewed 2 weeks ago

The service at gateway hotel was generally good with the exception of my experience with functionality of the fridge and safety locker in the room as well as the poor service from one of the waitresses.

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Thank tanelet
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear tanelet, Thank you for the feedback, we appreciate your patronage and assure you of our continued demand for service excellence from the team, We look forward to your next visit Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 2 weeks ago

It is good hotel for younger guests looking to be closer to most of night life attractions. Rooms are nice and clean, staff at the bar and reception area were friendly. the restaurant staff are the opposite, when we went for breakfast we sat on the deck / terrace and not once we were assisted by the staff on duty,...

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Thank siphos420
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear siphos420, Thank you for posting your review, we have responded and apologised on our own guest tracking system, and once again assure you of our continued strive for service excellence, We look forward to your next visit, Kind Regards Jerod General Manager

Nelspruit, South Africa
Reviewed 2 weeks ago via mobile

I stay at this hotel on a regular basis for business. The manager added a special touch to my room last week and I must applaud the outstanding customer service! Food is outstanding, even though one is spoilt for choice with restaurants in the nearby vicinity. Staff are attentive, rooms are well appointed and the convenience of the offering is...

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Thank Ali_Zee01
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Ali_Zee01, Thank you so much for this wonderful review, we appreciate your patronage and look so forward to your next visit, which I am sure you will enjoy as much. Kind regards Jerod General Manager

Maputo, Mozambique
Reviewed 3 weeks ago

Good service overall. Rooms are big enough for a very comfortable stay. Room was clean. Breakfast is excellent with variety of food. Hotel is located just at the Gateway Shopping mall which helps a lot. Variety of shops and restaurants.

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Thank Celma2016
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Celma2016 Thank you for the wonderful review, we appreciate your patronage and look forward to your next visit, kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 3 weeks ago

I have been staying at the Gateway Hotel courtesy of my company travels back and forth since 2012. From the very first visit, I have been made to feel completely at ease and comfortable. The service has been unfailingly top notch and I never fail to have the best evenings rest in their immaculately kept rooms. To this day, the...

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Thank mandisac2017
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear mandisac2017 Thank you for that wonderful feedback, we aim to provide exceptional service at all times and your reaffirmation of our efforts goes a long way in motivating the team. We look forward to your next visit, and thank you for being our guest. Kind Regards Jerod General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $118 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
Reservation Options:
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Hotel Style:
#6 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from AHA Gateway Hotel staff and other travellers.
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Questions? Get answers from AHA Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 318 was a quiet room”
 of 5 bubbles MandyG204, 24 Jan 2017 | Read review
“Impressed with the towls in the bathrooom - better then many other hotels”
 of 5 bubbles , 16 Jan 2017 | Read review
“Not all rooms have baths and shower area is small”
 of 5 bubbles JAL047, 30 Dec 2016 | Read review
“Keep it up the good work”
 of 5 bubbles jbm718, 28 Dec 2016 | Read review
“Try and get a room that is not on the road side of the building to reduce the noise.”
 of 5 bubbles JennLynn78, 12 Dec 2016 | Read review
5 of 5