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Wilderness Beach Hotel

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Wilderness Beach Hotel
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166 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Cape Town, South Africa
Reviewed 3 days ago NEW

We arrived late at night , paid and then went to view our room which was a dump , dirty , doors were broken , you have no idea . We then wanted to book out and they would not reverse our credit card payment . There was no form of management on duty . They promised that the next...

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Thank Superswede65
Reviewed 3 days ago NEWvia mobile

My husband and I stayed here for part of our honeymoon and found it very pleasant. It was definitely value for money and perfectly situated to what we had planned each day. Clean and spacious rooms and friendly staff.

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Thank CarolSmith16
Johannesburg, South Africa
Reviewed 20 January 2017 via mobile

What a revolting dump. This place is dirty and dilapidated and the management are horrible and unhelpful. The there's a terrible smell all through the corridors .Completely falsely advertised. The only good thing about this place was The location and the view. Do not spend your money at this hotel!

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1Thank Popsy811
Cape Town
Reviewed 16 January 2017

Nothing compared to all their different ads on the internet. False Advertising of note!!! Needs a revamp, old TV without a remote and bad reception. For those who enjoy an alcoholic beverage, you need to ask if they have any, as it's not advertised. Room service is pathetic. Daily servicing of the rooms is very bad - had to ask...

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Thank Tracey F
Reviewed 11 January 2017 via mobile

This place is so beautifully located but very old and falling apart. Tatty, worn and dirty. We stand for four nights, priced well but now we know why? Beds were fine but hallways dirty, bathrooms old, breakfast a shocker... No guys you can do better

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Thank RissieenPierre
Cape Town, South Africa
Reviewed 5 January 2017

An absolute shocker... The place is falling apart, it's filthy, understaffed, poorly managed and not too mention the pathetic quality of the food!!! Do not waste your money to stay in this dump and don't be fooled by the photographs on their website; it's FAR from the truth!

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Thank danielmK8395ZC
Secunda, South Africa
Reviewed 5 January 2017

This hotel is highly understaffed. 1. The People at the desk is not very professional and need a senior to assist them.(who is not always around) I could not get one. 2.The cleaning staff is used as kitchen staff. The Maintenance staff is used as Kitchen and any thing else. 3. With over 415 rooms you only have 6 permanent...

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Thank Newton P
A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 4 January 2017 via mobile

I will not recommend this dump to anyone. It's nothing what's promised. Air-conditioning does not work. Taps are ceased. Carpets are smelly. Furniture all falling apart. Rooms does not get serviced on time. No towels on times. Towels and linens are taken away to be laundered and sent back to the rooms. In the meantime, no towels and linen in...

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Thank A TripAdvisor Member
Reviewed 2 January 2017

Looks nothing like the photos, room service can't even find your room after you give your room number. Do not come here if you want peace and quiet. Service is horrible. No place to buy food or cooldrink on-site. Beds are unbelievably bad, rock hard when you lie down, full of springs and the walk to the beach is not...

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Thank krankz Q
Reviewed 28 December 2016 via mobile

Terrible. Definitely not what's advertised for on the internet Hard uncomfortable beds No remote control for the tv No shower curtains Still waiting for the owner to contact me The only upside if any is that its halal and clean. Is in desperate need of an upgrade. Would not recommended to anyone until the rooms are upgraded

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Thank Gappies

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Wilderness Beach Resort & Apartments
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Wilderness Beach Hotel

Address: N 2 Wilderness | P.O. Box 26, Wilderness 6560, South Africa
Region: South Africa > Western Cape > Wilderness
Price Range: $59 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wilderness Beach Hotel 3*
Number of rooms: 149
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Questions & Answers

Questions? Get answers from Wilderness Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Warning do not stay here !!!!!!!”
 of 5 bubbles Superswede65, 22 Feb 2017 | Read review
“4th floor has the views but not the quality.”
 of 5 bubbles NewtonP, 5 Jan 2017 | Read review
“Use a room on the south side but rather go elsewhere!!!! if your requests are not fulfilled.”
 of 5 bubbles patricia2016859, 7 Dec 2016 | Read review
“ask for front Sea facing...”
  • sunset from the bedroom
 of 5 bubbles shazm_12, 16 Nov 2016 | Read review
“Seriously folks i read the comments and i was devastated but some of the comments are just baffling un -true”
 of 5 bubbles Vandervyfer, 13 Oct 2016 | Read review
5 of 5