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Wilderness Beach Hotel

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1 room 2 adults 0 children
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Wilderness Beach Hotel
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167 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Helsingborg, Sweden
Reviewed 25 January 2016 via mobile

We checked out after 2 hours from this overpriced dirty, worn down, in a desperate need off a total renovation hotell. Nothing in our room functioned as it should, not even possible to close and lock the frontdoor properly. Maintenance staff a disaster. Free wi-fi in lobby not working and lobby filles with complaining guess..The location is the only good...

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Thank gittech2016
George, South Africa
Reviewed 20 January 2016

My wife and I would like to thank you both for your kind hospitality extended to our family during the holidays. When we booked in, they gave us room 342 with an awesome view of the sea. Beautiful! The room was clean and inviting and the mini fridge was very handy. We also enjoyed the breakfasts your friendly staff provided....

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Thank susankI2112CQ
London, United Kingdom
Reviewed 19 January 2016

The hotel was awful and the service even worse! They could not find our booking so left waiting ages at 6pm trying to check in. Clean towels finally brought to room at 11.15pm after endless complaints! Air con did not work (nor did the lift or the telephone). Corridors were dirty and the room was not made up until gone...

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Thank GerryH14
Kimberley, South Africa
Reviewed 18 January 2016

No aircon, Air cooler doesnt work as well. Horrible breakfast, smelly rooms. Extractor fans in toilets were removed. No towels, and you dont get any even if you ask. Checked in THREE hours after check in and owner said that we should have patience as none of his workers showed up for work!! So why did all of them leave?...

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Thank tasneem2016
Johannesburg, South Africa
Reviewed 17 January 2016

I had stayed at this hotel about 3-4 times in the last 15 years when it was run by Southern Sun/Sun International/Protea (forgot which group) and it was very good and professionally run. However, that was about 8-10 years ago and this past December 2015, I thought we would stay there again. Big mistake!! The hotel seems to have been...

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Thank lchen888
Johannesburg, South Africa
Reviewed 16 January 2016 via mobile

We had booked via a booking website & thought that seem that we often stay in wilderness this hotel will be a first. We confirmed via phone that our booking was secure where the feeling of a problem arising. The man either Indian Pakistan was very abrupt - on arrival at the hotel the view we saw of the (sea...

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Thank les s
Columbus, Ohio
Reviewed 14 January 2016

We booked this hotel because of its prime location right next to the beach, but we should have first checked TripAdvisor. This is a hotel with massive potential, but it desperately needs room upgrades and a management revamp. The air conditioning in our room (and for that matter in the lobby) was not working, and we found the heat stifling...

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Thank Megan S
Reviewed 9 January 2016 via mobile

Website shows a paradise of hotel. This place is an absolute dump. If it wasn't for my room that had an amazing view I would have left immediately. My bedroom door didnt close properly so I had to secure myself and family by putting chairs in front of the door. No fresh towels in room. Shower curtain 200 years old....

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Thank Marco D
Reviewed 5 January 2016 via mobile

Never will we stay at Wilderness beach Hotel again. When we booked in at 14h30 we waited more then a hour for our room and keys. When we got to our room at 15h30. The room was not ready. No towels. We phoned 3 times for towels and only received it the next morning after 9.There advertising is false. No...

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1Thank Alna A
Reviewed 2 January 2016 via mobile

Absolutely Terrible. No Service. Breakfast no clean tables, food on the floor, no clean cutlery, no coffee left, no eggs... Christmas lunch advertised R250 per person with welcoming cocktails. That didn't happen and sauce was burned. When wanting to purchase a drink, they only sell 6 packs, which you have to fetch yourself at reception. As we booked in we...

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Thank Tania B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Wilderness Beach Hotel

Address: N 2 Wilderness | P.O. Box 26, Wilderness 6560, South Africa
Region: South Africa > Western Cape > Wilderness
Price Range: $63 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wilderness Beach Hotel 3*
Number of rooms: 149
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Questions & Answers

Questions? Get answers from Wilderness Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Warning do not stay here !!!!!!!”
 of 5 bubbles Superswede65, 22 Feb 2017 | Read review
“4th floor has the views but not the quality.”
 of 5 bubbles NewtonP, 5 Jan 2017 | Read review
“Use a room on the south side but rather go elsewhere!!!! if your requests are not fulfilled.”
 of 5 bubbles patricia2016859, 7 Dec 2016 | Read review
“ask for front Sea facing...”
  • sunset from the bedroom
 of 5 bubbles shazm_12, 16 Nov 2016 | Read review
“Seriously folks i read the comments and i was devastated but some of the comments are just baffling un -true”
 of 5 bubbles Vandervyfer, 13 Oct 2016 | Read review
5 of 5