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Fairy Knowe Hotel

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Traveller (127)
Room & Suite (24)
Pool & Beach (23)
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Overview
  • Excellent18%
  • Very good41%
  • Average25%
  • Poor9%
  • Terrible7%
Travellers talk about
“the river”(94 reviews)
“family hotel”(12 reviews)
“free canoes”(6 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (567)
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104
216
146
54
41
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All reviewsthe riverfamily hotelfree canoeseden adventurespaddle boatsoutdoor activitiestable tennisenjoyed our staypleasant staycape townbeautiful locationgarden routeself cateringjpsettingrondavelsupper
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1 - 5 of 561 reviews
Reviewed today

The service was very good and staff friendly. The room was clean and comfortable.The hotel facility is in urgent need of upgrading. Price-wise in comparison with your competitors ex Wilderness hotel you are expensive.

Review collected in partnership with this hotel
Thank kleinbeginboerdery
Reviewed 2 days ago via mobile

We absolutely loved our stay at the Fairy Knowe Hotel. The staff is wonderful especially Derick and Emma who went out of their way to accomodate our every request. We stayed in one of the rondawels, our room were clean and I had one of...More

Thank StellaJ09
Reviewed 4 weeks ago

I found the hotel itself quiet disappointing as the TV in my room was not working, the hamburger at supper (room service) was terrible & the breakfast was not ready on time as per communicated by the staff. However, the location was amazing with stunning...More

Review collected in partnership with this hotel
Thank choney536671
Response from Fairy_Knowe_Hotel, Manager at Fairy Knowe HotelResponded 4 weeks ago

Good day, Thank you very much for taking the time to write your review. Please accept my sincerest apologies for your experience. If you wouldn't mind contacting us on 044 877 1100, at your earliest convenience, we would like to discuss your stay and gather...More

Reviewed 4 weeks ago

Been there a few times now so I knknew what to expect. Location is good and provided canoes are the reason we stayed. Breakfast service is unirganised. Front desk staff look like she hates her job, wasn't friendly. Not enough plig points in the room....More

Review collected in partnership with this hotel
Thank chriswclarke1995
Response from Fairy_Knowe_Hotel, Manager at Fairy Knowe HotelResponded 4 weeks ago

Dear Mr Clarke, I would like to thank you for your patronage and humbly apologize for your experience. We now have a new head-chef and party chef who are both attending to the breakfast quality as well as the setup in the restaurant and believe...More

Reviewed May 6, 2018

Terrible experience. Booked with the hotel directly 3 months before planned holiday for family of 2 adults and 2 children. Paid deposit and received confirmation. We confirmed booking with their reception one week prior to arriving, but arrived to discover that they had put us...More

Review collected in partnership with this hotel
Thank JB2018CT
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Room Service
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$55 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$55 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (24)
Pool & Beach (23)
Dining (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Cami S
June 2, 2016|
AnswerShow all 4 answers
Response from colleendamonse | Reviewed this property |
the rooms are beautiful, it has an en suite. not really sure about the rondavel rooms.
0
Votes
Room Tips
"All of them are bad, but the original riverside rooms are the better option"
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"Not Rondaval No12 of at all possible - no privacy and very noisy in early morning and throughout the day."
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"upstairs in 30's riverside building or anywhere in 20's riverside building"
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"The rooms along the edge of the lagoon seem to be the best as far as a view goes."
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