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Fairmont Zimbali Resort

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Fairmont Zimbali Resort
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804 Reviews from our TripAdvisor Community

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Showing 757: English reviews
Johannesburg, South Africa
Reviewed 30 December 2016 via mobile

We rented a house in Zimbali for the second year running, I have stayed at the Fairmont on business twice. 5 star is earned. The entire estate as well as the hotel and all the facilities are world class! It is very rare to be treated this well by all staff at different facilities. The golf course is sublime and...

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Helpful?
Thank Mario M
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Mario Thank you very much for taking the time to share your feedback with us. We're delighted that you keep on visiting us year after year. We hope to see you again soon. Kind Regards, Nils Rothbarth General Manager

Reviewed 30 December 2016 via mobile

Beautiful holiday! Such enthusiastic staff in every department and beautiful views wherever you go !! Rooms cleaned amazingly everyday! Very fun for the kiddies! Oh and lots of Yummy FOOD! Thank you!!

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Helpful?
Thank chloe c
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Chloe Thank you for taking the time to share feedback on your stay with us. It was most definitely our pleasure to share this special time with your family. We hope that you will visit us again soon. Kind Regards, Nils Rothbarth General Manager

Reviewed 29 December 2016 via mobile

Ordered something to eat via in room dining waited 3 hours for my order to arrive. Kept on calling to check on my order a whole of stories were being said. Nonetheless the order didn't arrive. Slept hungry that night only response I got was we still checking on the kitchen or we will report this to management which was...

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3Thank Nnz M
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Nnz M Thank you for your feedback. We are horrified to hear that your experience with our in room dining service was not up to the Fairmont standard. We are sincerely sorry for our mistake and we apologize for any discomfort felt. We hope that you will see this as an once-off occurrence and provide us with another opportunity...

Johannesburg, South Africa
Reviewed 28 December 2016

This was an amazing holiday for me. I decided to go away for the long weekend for my birthday. I took my mom with. I had never been to Zimbali, nor had I been to the Durban area for over two decades. Booking was easy. We booked a deluxe room. There was only one bed, as no twin beds were...

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Helpful?
Thank ChristineK2014Apr
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear ChristineK2014Apr Thank you for taking the time to share your detailed review with us and the Trip Advisor community. We are ecstatic to hear that you had a wonderful stay at the Fairmont Zimbali Resort. We are happy to know that your experience with us exceeded your expectations, and that you enjoyed our room, spectacular views and the feel...

Johannesburg, South Africa
Reviewed 27 December 2016 via mobile

I've stayed at this hotel at least on more than 10 occasions in my lifetime. Apart from the fact that there's nothing extraordinary about it anymore (from food to the service at the main pool), it genuinely has no value for the monies we as guests pay anymore. In an earlier post I read on this very forum, there's a...

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2Thank Mzansi4Life
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Mzansi4Life Thank you for taking the time to share your review with us. We are distressed to learn that your stay with us did not meet your expectations. We are sorry that you did not feel that you experienced good service at the main pool, and we thank you for sharing your feedback allowing us the opportunity to address...

london
Reviewed 27 December 2016 via mobile

We had great rooms, with lots of space. The pools are large and warm ... it can get crowded - so you may not get a sun bed, but they have extra cushions; the loungers are going to need replacing .... There is access to the beach, but you can't use it and the sea is rough and rocky, so...

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Helpful?
Thank Paddy M
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Paddy M Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great stay at the Fairmont Zimbali Resort! We are happy that you took pleasure in our rooms and in our pools. It is lovely to know that you were able to explore our local area too....

Johannesburg
Reviewed 20 December 2016 via mobile

I was last on the estate inJuly of this year and had a less than satisfactory experience at the main hotel's spa. On 3 separate occasions, someone barged into my treatment room. I raised it with management and i was assured that things would improve. As a result, i made another booking Sunday 18th December for a facial and massage....

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4Thank AnneJohannesburg
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear AnneJohannesburg Thank you for taking the time to share your valuable feedback with us. We are saddened to hear that you left our Spa feeling dissatisfied with your experience. We are sorry that the facilities were not suitably tidy and accommodating on your arrival and that you found our staff member to be argumentative. This is not at all...

Reviewed 16 December 2016 via mobile

Nice hotel , good service. We stayed in the lodge near the sea. Great views , huge lodge very well equipped. Watch out for the monkeys as they will get in at every opportunity. Restaurants on site ok, nothing special but plenty nearby in Ballito . Good place to start to unwind, little to except relax and sunbathe. The beach...

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2Thank Ianandrews57
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Ianandrews57 Thank you for taking the time to share your experience with us. We are delighted to hear that you had a wonderful stay at the Fairmont Zimbali Resort. We are happy to hear that our hotel, service and our breathtaking sea views all left a lasting impression on you. Our tranquil surroundings certainly do encourage one to relax...

Johannesburg, South Africa
Reviewed 16 December 2016 via mobile

The great - rooms are spacey, swimming pool great for kids. Bring own DVDs for the kids when weather is not so good. Staff very friendly. Great breakfast and buffet dinners. The issues - food at hotel is very expensive and transport to town pricey. So hire own car or get Uber to some of the restaurants in town. Kiddies...

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Helpful?
Thank Mosidi S
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Mosidi Thank you for sharing your review with us. We are delighted to hear that you enjoyed your overall stay at our Resort. We are glad to hear that our staff, dining experiences and facilities left a lasting impression on you. However, we are sorry to hear that you left our Resort not completely satisfied. We are sorry for...

Johannesburg, South Africa
Reviewed 13 December 2016

We escaped the Joburg winter and spent 1 night at this magnificent hotel in Ballito. We experienced breathtaking views of the ocean, beautifully furnished rooms and a generous spread of tasteful cuisine. A MUST visit when in KZN!!

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Thank Rebecca769
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Rebecca769 Thank you for taking the time to share your stay with us. We are delighted to hear that you were able to escape to our slice of paradise here in KZN! We are so happy to hear that you enjoyed your experience at the Fairmont Zimbali Resort, from our breathtaking ocean views to our beautiful rooms to our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)

Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito 4422, South Africa
Region: South Africa > KwaZulu-Natal > Ballito
Price Range: $208 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Zimbali Resort 5*
Number of rooms: 154
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Also Known As:
Fairmont Zimbali Hotel Ballito
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Zimbali Resort staff and other travellers.
8 questions
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Questions? Get answers from Fairmont Zimbali Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room at the Oyster Box would be better”
 of 5 bubbles JoeyDock, 2 Feb 2017 | Read review
“the higher the rooms are the better view to see.”
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
 of 5 bubbles Jisa88, 2 Feb 2017 | Read review
“Choose the rooms on the higher levels they have good seaview.. we were on the 6th floor and it was perfect”
 of 5 bubbles Thinga_and_Cynthia, 31 Jan 2017 | Read review
“All rooms have a Seaview - excellent morning sunrise and sunset on good days!!”
 of 5 bubbles windancers2, 22 Jan 2017 | Read review
“The villas are the best option.”
 of 5 bubbles Wezlove, 17 Jan 2017 | Read review
5 of 5