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Alpine Heath Resort

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Alpine Heath Resort
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424 Reviews from our TripAdvisor Community

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Durban, South Africa
Reviewed 2 days ago NEW

Beautiful resort, friendly staff, however it is marred somewhat with understaffing which results in the service levels being not up to scratch especially during dinner and housekeeping times. Lots of activities for the kids and the pool area is beautiful. The resident Dj and club are great,especially getting the residents out and about for a bit of socializing.

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Thank davidgO761TG
Vryheid, South Africa
Reviewed 4 days ago NEW

The self catering chalets were excellent with tidy units and gracious house keeping. I really appreciated Matthew and his team of cooks and waiters. They were so hospitable and catered to all our catering needs. Breakfast is an occasion to experience. I would really recommend this resort as beautiful getaway from all the bustle of the busy world.

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Thank chaplain2729
Reviewed 1 week ago via mobile

The Drakensburg is something world class. Alpine Heat have dropped there standards with regards to maintaining there chalets. Units do not have air conditioning . The chalet I stayed had a bit of a bad oder. If management could step up on these things it would be a place not be missed.

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Thank imran v
Johannesburg
Reviewed 1 week ago

Summary Good family environment Good focus on friendliness and service The resort does not face the large peaks, but rather what they call the “little berg” Good facilities (pool, gym, kids club, etc.) Friendly and helpful staff Be mindful of room choice Duration of my stay My family (Wife + 2 small kids’ [5 year old and 3 year old...

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Thank Bilal V
Reviewed 2 weeks ago

Great place for the family especially the kids. The service was great and the venue has excellent amenities. We stayed over for a 3 days and enjoyed a great braai outside during the evening under a star lite sky

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Thank Gary M
Reviewed 2 weeks ago via mobile

Really had high expectations for this 4 STAR self catering resort.. the chalets are small, very dark and rather neglected ,just brown everywhere tiles carpets cupboards etc👎🏼 this resort is in desperate need of a major revamp, we were in unit 45 there were ants everywhere and small insects, all globes in the light fixtures need to be changed their...

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1Thank sumesha89
Johannesburg, South Africa
Reviewed 3 weeks ago

The services was really good. The rooms we welcoming and spacious for the 6 of us. The location is strictly a rare one and the architecture is planned well with view of course. I like the environment the most but it was a bit darker at night. Everything was on point and wouldn't mind to visit again and recommend the...

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1Thank sanelej2017
Ladysmith, South Africa
Reviewed 4 weeks ago

The view is very good just to see the nature. But the service at Bergville was very bad. Please improve on your customer service especially the reception ladies. In my view the place needs some improvements on some particular experts.

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2Thank hlengiwem2017
Durban, South Africa
Reviewed 4 weeks ago

The rooms need some minor revamps for example the locks needs to be repaired.There is also room for improving the mixers in the bathrooms.The mattresses in some rooms need to be changed and the bed base legs need to tightened.There is dampness in one of the rooms in Chalet 34 which needs attention.

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1Thank 627ismailr
AlpineHeathResort, Digital Marketing Co-ordinator at Alpine Heath Resort, responded to this review

Greetings Thank you for your valued feedback. Our Maintenance Department is currently working on the issues raised in your feedback, we appreciate such feedback as it assists us in ensuring we have satisfactory and comfortable rooms for our valued guests that will make them enjoy their stay even more. We sincerely apologize if any of these issues caused any inconveniences...

Johannesburg, South Africa
Reviewed 4 weeks ago

Great stay for a group of friends to get away from the city and have some down time. Rooms were great, bathrooms were well sized and the kitchen fully equipped with a small patio to chill. The pool, hikes and entertainment facilities were very chilled.

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Thank Shogan N
AlpineHeathResort, Digital Marketing Co-ordinator at Alpine Heath Resort, responded to this review

Thank you for the wonderful feedback. We will be happy to have you and your friends back again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
ALPINE HEATH RESORT – A PLACE OF WONDER. The magnificent mountains of the Drakensberg provide the spectacular backdrop for Alpine Heath Resort. The resort is located midway between Durban and Johannesburg, and offers superb accommodation, fine cuisine, All-Out-Adventure pursuits and superb conference and wedding facilities. This resort is a sports enthusiast’s dream with a host of activities available to keep the entire family entertained. Guests can choose from indoors activities like:•Board Games •Squash •Table-tennis •Gym •Spa treatments. There is also an extensive range of outdoor activities, which includes: •Horse-riding •Tennis •Volleyball •Fishing •Mountain biking •Tennis •Putt-putt course •Swimming and even friendly sport matches. The kids will be fully entertained with FUNtastic options that are sure to exceed any child’s expectations and energy levels. A daily variety of things to do, from arts & crafts to nature related activities are on offer. Children will never have a dull moment with the exclusive Kid’s Entertainment Program at the Kid’s WOW Zone! Just five minutes drive away is the All Out Adventures, which caters for extreme adrenaline junkies. Their activities vary from their well-reputed Canopy Tours to the Zipline and Kingswing. Alpine Heath Resort has many hiking trails, varying in difficulty, on offer. Situated in a World Heritage Site, the resort is the perfect base from which to explore some of the country’s finest trail attractions including the Amphitheatre, Tugela Falls (the World’s second highest waterfall) and Mont aux Sources. The Royal National Park is located 15km from the resort and boasts fantastic hiking opportunities at the world-famous Amphitheatre. Some of the trails available are: •Chain Ladder Hike •Tugela Gorge •Surprise Ridge •Cannibal Cave •Cascades, Look Out Rock •Tiger Falls. A trip to the Drakensberg would be incomplete without visiting the Spioenkop Battlefields and all the history associated with the South Africa Anglo-Boer War. Relive the memories of past heroes and walk in the footsteps of three great leaders, Winston Churchill, Mahatma Gandhi and General Louis Botha. Alpine Heath Resort offers guests a number of dining options. Hungry patrons can choose between self-catering or enjoy the culinary delights of the resort’s La Gruyeres Restaurant, savor some scrumptious offerings at the resort’s onsite eateries - The Tavern or the Pizzeria Inferno Pizzeria, enjoy light snacks at The Coffee Shop or shop for some fresh produce at the Village Market & Deli so that guests can prepare cuisine in the comfort of their own chalets. The resort has 100 luxuriously appointed, fully-equipped chalets offering panoramic mountain views from comfortable lounges, a fireplace for those romantic wintery evenings, kitchen, patio, satellite TV and three cozy bedrooms. Alpine Heath Resort is truly a highlight of the Drakensberg and it’s what makes this unique berg village so popular all year round. ... more   less 

Additional Information about Alpine Heath Resort

Address: D119, Old Cavernberg Road | Northern Drakensberg, Jagersrust 3354, South Africa (Formerly Three Cities Alpine Heath Resort)
Region: South Africa > KwaZulu-Natal > Jagersrust
Price Range: $162 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpine Heath Resort 4*
Number of rooms: 100
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Also Known As:
Alpine Heath Hotel Drakensberg Region
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Questions & Answers

Here's what travellers have asked, with answers from Alpine Heath Resort staff and other travellers.
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Questions? Get answers from Alpine Heath Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One must visit this place to experience it for themselves. A child friendly resort.”
 of 5 bubbles chaplain2729, 20 Mar 2017 | Read review
“Ask for a Deluxe room”
 of 5 bubbles 858bilalv, 14 Mar 2017 | Read review
“Choose location close to main restaurants if kids with you”
 of 5 bubbles , 8 Mar 2017 | Read review
“Please have some shower caps available and a phonebook in each room so that you can be able to call the reception and some other areas within the resort”
 of 5 bubbles hlengiwem2017, 23 Feb 2017 | Read review
“There is room for improvements with basic maintenance.”
 of 5 bubbles 627ismailr, 21 Feb 2017 | Read review
5 of 5