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Alpine Heath Resort

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438 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Johanesburg
Reviewed 7 October 2016

Family friendly resort nestled between beautiful mountains with hiking trails suitable for all ages. Facilities are well maintained. Impressed by professionalism and friendliness of staff. My kids had a fantastic time during our stay. Recommend All out adventures just a short distance away from the resort as part of the package.

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Helpful?
Thank Otto S
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Good day Otto_S Thank you for taking the time to give us your review and feedback. It is extremely pleasing to hear you and the rest of your family enjoyed your time with us. We are looking forward to welcome you back again in due time. Best regards

Johannesburg, South Africa
Reviewed 6 October 2016

The resort is child friendly exactly what we needed to keep the children entertained. I was thrilled with the squash courts brought back school memories. Staff is very helpful, dishwasher would be a big help.

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Thank 341rehanab
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Good day 341rehanab Thank you for your feedback and great review. We are pleased to hear you had a great time during your recent stay. It will be a pleasure to welcome you and the rest of your family back in due time. Kind regards

Johannesburg, South Africa
Reviewed 5 October 2016

the service is excellent. the cleanliness is excellent, value is wonderful and excellent, location is a great excellent, the sleep quality is wonderful. room is excellent. My family are love the place. and is wonderful place for family get together.

Review collected in partnership with this hotel
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Thank I897WXjanetp
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Good day I897WXjanetp Thank you for your great review. It is always pleasing to hear you and the rest of your party thoroughly enjoyed your time with us. We are looking forward to welcome you back again not too long in the near future. Best regards

Cape town
Reviewed 4 October 2016

first evening waited over half hour for drinks in the restaurant. a few options on menu were not available. could never get a milk shake as never had ice cream, though had ice cream in the shop. activity board for kids was written up on the day. Parents like to know the night before. Very poor selection of food in...

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Helpful?
Thank 360geoffreyd
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Hello 360geoffreyd We would like to thank you for taking the necessary time to give us your feedback about your resent stay at our resort. As management we appreciate all feedback from our various guests. All feedback – both positive & negative - assists us to continuously evaluate our guest's over-all experience in regards to our activities, facilities and customer...

Reviewed 16 September 2016 via mobile

We have been trying to secure ur booking for over a month now. Disgusting service and lack of interest on everyone's part has caused you to lose our booking for 10 people. Even the GM was involved and still nothing was sorted out efficiently. I would not recommend this place at all.

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Helpful?
Thank SadieSteytler
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Dear SadieSteytler We would like to thank you for your feedback in regards to your communication with our resort. It is my understanding that your issues have been addressed via the personal correspondence and interaction with our Rooms Divisions Manager. Best regards

Grahamstown, South Africa
Reviewed 10 September 2016 via mobile

This place opened in 2009 and seriously needs a revamp to freshen it up. Music in the restaurant would be a bonus to the lack of ambiance. The food is tasty but average - considering the menus tries to be all things to all people it's a good effort. Google maps has 3 different locations for this hotel so we...

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Helpful?
Thank BarbiCow
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Good day Mr/s BarbiCow Thank you for your feedback and comments about our resort. We do appreciate all feedback from our guests since it assist us as management to monitor our guest's over-all experience in regards to our activities, facilities and customer service in general. Your comments have been forwarded to the relevant departments in order for the responsible manager...

Johannesburg, South Africa
Reviewed 5 September 2016

The entertainment team/funcrew was the only highlight for us. They were informative and helpful and special compliment goes out to Magin - he was the best The reception team require serious training This resort is NOT VALUE FOR MONEY! DEFINETLY

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1Thank 786Ani
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Hello Mr/s 786Ani We would like to thank you for your feedback about your resent stay at our resort. As management we appreciate all feedback from our various guests. All feedback – both positive & negative - assists us to continuously evaluate our guest's over-all experience in regards to our activities, facilities and customer service in general. Your comments have...

Hoedspruit
Reviewed 4 September 2016

Spend two nights here as part of a business trip. Accommodation and facilities are perfect and our conference went down without a glitch. Food was good, varied and one could notice the effort. Thank you Management and staff I will return with my family.☺

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Helpful?
Thank JoEs007
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Dear JoEs007 Thank you for your feedback in regards to your resent stay at our resort in the Northern Drakensberg. We are pleased to hear you enjoyed your time with us during your conference. Looking forward to welcome you back again in the near future. Best regards

Johannesburg, Gauteng, South Africa
Reviewed 4 September 2016 via mobile

Just booked in today 4 September 2016. Last visited in the late 90s. Disappointed at the lack of welcome at the reception. Questioned me on number of people and emphasised that they do not allow more than 6. We are 4 in our party. Did not ask the same question of white guests. Apartment is very small even for 4....

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1Thank Yusuf K
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Hello Mr/s Yusuf_K We would like to thank you for your feedback about your resent stay at our resort. As management we appreciate all feedback from our various guests. All feedback – both positive & negative - assists us to continuously evaluate our guest's over-all experience in general. As part of our check-in process we do confirm with our guests...

Gauteng, South Africa
Reviewed 2 September 2016

We enjoyed our stay, The guard on duty was extra friendly, out check-in and check-outs were smooth and pleasant, the facilities are clean and the activities they offer are great, the trails were the best (Cascade trail) Only complaint is that you have to rent a braai it is not included in the stay and i would recommend a built...

Review collected in partnership with this hotel
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Thank nicolemL6855JU
Peter-Behrens, Front Office Manager at Alpine Heath Resort, responded to this review

Dear NicolemL6855JU We would like to thank you for your feedback in regards to your resent stay at our resort. All feedback from our various guests are important to us since it assists us to evaluate our guest's over-all experience in regards to our activities, facilities and customer service on a continuous basis. Please note we are in the process...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
ALPINE HEATH RESORT – A PLACE OF WONDER. The magnificent mountains of the Drakensberg provide the spectacular backdrop for Alpine Heath Resort. The resort is located midway between Durban and Johannesburg, and offers superb accommodation, fine cuisine, All-Out-Adventure pursuits and superb conference and wedding facilities. This resort is a sports enthusiast’s dream with a host of activities available to keep the entire family entertained. Guests can choose from indoors activities like:•Board Games •Squash •Table-tennis •Gym •Spa treatments. There is also an extensive range of outdoor activities, which includes: •Horse-riding •Tennis •Volleyball •Fishing •Mountain biking •Tennis •Putt-putt course •Swimming and even friendly sport matches. The kids will be fully entertained with FUNtastic options that are sure to exceed any child’s expectations and energy levels. A daily variety of things to do, from arts & crafts to nature related activities are on offer. Children will never have a dull moment with the exclusive Kid’s Entertainment Program at the Kid’s WOW Zone! Just five minutes drive away is the All Out Adventures, which caters for extreme adrenaline junkies. Their activities vary from their well-reputed Canopy Tours to the Zipline and Kingswing. Alpine Heath Resort has many hiking trails, varying in difficulty, on offer. Situated in a World Heritage Site, the resort is the perfect base from which to explore some of the country’s finest trail attractions including the Amphitheatre, Tugela Falls (the World’s second highest waterfall) and Mont aux Sources. The Royal National Park is located 15km from the resort and boasts fantastic hiking opportunities at the world-famous Amphitheatre. Some of the trails available are: •Chain Ladder Hike •Tugela Gorge •Surprise Ridge •Cannibal Cave •Cascades, Look Out Rock •Tiger Falls. A trip to the Drakensberg would be incomplete without visiting the Spioenkop Battlefields and all the history associated with the South Africa Anglo-Boer War. Relive the memories of past heroes and walk in the footsteps of three great leaders, Winston Churchill, Mahatma Gandhi and General Louis Botha. Alpine Heath Resort offers guests a number of dining options. Hungry patrons can choose between self-catering or enjoy the culinary delights of the resort’s La Gruyeres Restaurant, savor some scrumptious offerings at the resort’s onsite eateries - The Tavern or the Pizzeria Inferno Pizzeria, enjoy light snacks at The Coffee Shop or shop for some fresh produce at the Village Market & Deli so that guests can prepare cuisine in the comfort of their own chalets. The resort has 100 luxuriously appointed, fully-equipped chalets offering panoramic mountain views from comfortable lounges, a fireplace for those romantic wintery evenings, kitchen, patio, satellite TV and three cozy bedrooms. Alpine Heath Resort is truly a highlight of the Drakensberg and it’s what makes this unique berg village so popular all year round. ... more   less 

Additional Information about Alpine Heath Resort

Address: D119, Old Cavernberg Road | Northern Drakensberg, Jagersrust 3354, South Africa (Formerly Three Cities Alpine Heath Resort)
Region: South Africa > KwaZulu-Natal > Jagersrust
Price Range: $157 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpine Heath Resort 4*
Number of rooms: 100
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Also Known As:
Alpine Heath Hotel Drakensberg Region
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Questions & Answers

Here's what travellers have asked, with answers from Alpine Heath Resort staff and other travellers.
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Questions? Get answers from Alpine Heath Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Add an air conditioner to the lounge and consider upgrading some of the furnishings”
trevoroliversidneya, 24 Apr 2017 | Read review
“All chalets have stunning views and are placed so that privacy is a priority.”
SueMcAlpine, 10 Apr 2017 | Read review
“Accommodation is very neat and views are scenic however the accommodation needs a little work to make it more comfortable. No aircon.”
280abigailg, 9 Apr 2017 | Read review
“nothing to be changed in the bedrooms. they perfect as they are.”
philas2017, 7 Apr 2017 | Read review
“I dont understand what is required here. Are you asking suggestions or whether I did leave a tip?”
ernestb216, 27 Mar 2017 | Read review
5 of 5