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Quality Inn & Suites

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Quality Inn & Suites
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278 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Dallas, Texas
Reviewed 2 weeks ago via mobile

This is a nice enough hotel our room is clean and very spacious. The only advice I would give if staying here although we are on the lake side with a great view the road noise is very loud and constant. But the view from the lake on this side is wonderful. The price is right and the staff is...

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Helpful?
Thank LovelyLexi2010
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Thank you for letting us know that you enjoyed your stay, the view, and our staff, all at a great value. We do apologize if you were bothered at all by outside noise, and we will look into ways to reduce that disruption for future guests. Once again, we thank you for your feedback and hope you will be back...

Hereford, Arizona
Reviewed 2 weeks ago

The room was good, and staff were courgial. Check in was a breeze with hang ups. The morning meal was good with sausage and eggs. The waffle cups were small had to use two to make good size waffle. All was good otherwise

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Helpful?
Thank Donald T
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Dear Donald, Happy to hear your visit was pleasant and went without a hitch! Thanks for sharing your comments with us and for letting us know you enjoyed your stay. During any future travels to Lake Havasu, we hope you think of us fondly so we can deliver you another pleasant visit.

Reviewed 2 weeks ago via mobile

Food poisoning at their attached bar. :( Happy hour, beer and potato skins. Was it the bacon, cheese, green onion or sour cream? Something from that made me very very very sick. :( No doubt about it, and no concern or follow up from management despite many attempts on my part. I don't want anyone to experience this. :( The...

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Helpful?
Thank Dawn D
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Dear Dawn, Thank you for notifying us of your recent experience. We're happy to know that you arrived to a clean hotel and kind front desk team members. However, we can't apologize enough that you received food poisoning from the bar. That sounds awful. You've done the right thing by getting in touch with us and we apologize for the...

los angeles
Reviewed 3 weeks ago

Rooms are very basic but lighting is good. Can hear traffic and very busy motel. Area is clean. Broken toilet was immediately replaced with a new toilet. Good location but gas station in parking lot. Requested a lower level room but did not know that that meant below ground level, so down a flight of stairs. Nice feature is the...

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Helpful?
Thank taxiartist
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

We're so glad to hear you liked your room and had enough lighting! Though we're sorry you arrived to a broken toilet, we're delighted to know it was fixed immediately once you let us know. Our friendly staff strives to meet all requests and assit our guests when we can. Next time you are in the area, we hope you...

Flagstaff, Arizona
Reviewed 3 weeks ago

Every time the toilet above was flushed we could hear it. The room was so big, it was a suite, equal to 2 rooms, one was the bedroom and the other was just a couch and chair, Could have brought my whole family.

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Helpful?
Thank tandbmcginnis
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to share your valuable feedback with us. We are happy you enjoyed your stay, especially your sizeable suite. Nonetheless, we are sorry you were bothered by the flushing noise from above. We would love to welcome you back and we hope the next time you can bring your whole family to enjoy...

Waconia, Minnesota
Reviewed 3 weeks ago

We planned a drive into Lake Havasu City and of course picked the Quality Inn. Perfecct location to the river and London Bridge.. Easy road access in and out of hotel. Inn had a lounge with grill and a great breakfast area. Lots of parking. Would stay here again next time in town.

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Helpful?
Thank c0nnemara9
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

We are glad to hear you had such a lovely stay on your recent trip with us. Our location near the London Bridge is one of the many reasons guests stay with us time and time again. Sounds like you were able to unwind in our lounge and have a good time. The greatest compliment we can receive is when...

USA
Reviewed 4 weeks ago

For an older property, it's been kept up quite well. The room we had was clean. It was on the lower, Highway 95 level. The noise from the street didn't bother us. When you're tired, and the traffic noise bothers you, turn up the TV. You're soon asleep. The public meeting room is a bit small for our group. The...

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Helpful?
Thank Iowa-Tom
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Glad to hear you found all of the necessary comforts during your stay. We are pleased to know we successfully delivered a comfortable visit in our clean and comfortable accommodations. We take great pride in our property and consistently make an effort to improve regularly. Though our conference room was a bit cozy, we hope it met your needs. We...

Eugene
Reviewed 4 weeks ago via mobile

I should have heeded others warnings that the parking lot side was quieter. The room we had seemed to be the thorough fare for the other rooms. There was even a worker whistling a floor below us during the day that was really creepy of how loud it was in our room. At times the street noise was so loud...

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Helpful?
Thank luckyinlove02
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

We appreciate you taking the time to share your experience. It's good to know you arrived to a clean, comfortable room. We are sorry you dealt with so much noise during your stay and that we were at capacity and unable to move you. We would appreciate another opportunity to provide you with the accommodations you expected.

Westminster, California
Reviewed 4 weeks ago

Building 4 is very noisy, traffic from highway and toilets flushing. We were told we could move rooms because when we checked in Building 4 was all that was available. There was no bar/body/hand soap only shampoo and conditioner.

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Helpful?
Thank juliaamato
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Guest feedback is considered to be a great opportunity for us to learn how we can improve. We are sorry to hear that your stay coincided with a busy time at our hotel, making it impossible for us to better accommodate you. Typically, we are able to provide our guests with a different room further from the highway upon request....

Fountain Valley, California
Reviewed 4 weeks ago

Very clean. The staff are all very friendly and knowledgeable. The breakfast in the morning is very nice and has something for everyone. The hotel is very central to the town and we found several areas to walk the dog. The restaurant and bar are also nice for entertainment. There are also numerous restaurants within walking distance of the Hotel.

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Helpful?
Thank pauldh2017
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Dear Paul, We appreciate you taking some time to provide a 5-star review. It sounds like overall you had a great experience from the comfort of your room, to our staff and the opportunity to spend some time outdoors with your dog. It is great to know that you also had a chance to explore our local community during your...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel with a restaurant & lounge on property with heated outdoor swimming pool. Centrally located on the west side of town right off Highway 95 and just two blocks from the lake and the famous London Bridge. ... more   less 

Additional Information about Quality Inn & Suites

Address: 271 S Lake Havasu Ave, Lake Havasu City, AZ 86403 (Formerly Ramada Inn Lake Havasu)
Region: United States > Arizona > Lake Havasu City
Price Range: $103 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Quality Hotel Lake Havasu City
Quality Inn And Suites
Quality Inn Lake Havasu City
Lake Havasu City Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
Ask a question
22 days ago
Bell Canyon, California
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with water view face a busy road and the traffic sound comes through the windows”
 of 5 bubbles Mickeybea, 28 Mar 2017 | Read review
“Parking lot side is quieter”
 of 5 bubbles Norskdoll, 3 Feb 2017 | Read review
“like the lower floors”
 of 5 bubbles dngotlibson, 2 Jan 2017 | Read review
“There are NO lifts. If this is an issue ask for a ground floor room”
 of 5 bubbles 430karenh, 22 Dec 2016 | Read review
“Don't get a floor on the "basement" level. It's very dark and you don't feel safe walking down there alone.”
 of 5 bubbles Petrescuer, 21 Dec 2016 | Read review
5 of 5