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Shangri-La Country Hotel & Spa

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Shangri-La Country Hotel & Spa
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297 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Pretoria, South Africa
Reviewed 22 April 2016

This is one hotel that I will remember for a very long time. Situated outside the town with tennis court and an absolutely lovely nature effect. I had the most excellent room of all the hotels I travelled to with antique furniture and spacious rooms. Separate reception room for guests visiting and separate small dining room. Had a front and...

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2Thank KirstenPTA
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you KirstenPTA for reviewing your stay at Shangri-La. We are very proud of our unique location and we're thrilled to hear that you enjoyed our décor and bedrooms. We look forward to seeing you again in paradise.

Reviewed 4 April 2016 via mobile

We just want to say THANK YOU to everyone at Shangri-la lodge and hotel!!! The service was excellent and everyone was very helpfull. The rooms are absolutely stunning. The food are delisious. It's a absolute stressfree environment. So peaceful and relaxing. We will defenitly visit soon again. Thank you again Regards Feleschce and Seun Smuts

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2Thank Feleschce F
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Many thanks for your delightful review. We're happy to hear that you had a wonderful time and we couldn't agree more with your statement that Shangri-La is a stress-free environment. It's name doesn't mean "the place of eternal youth" for nothing! We will be sure to share your review with the team who will be thrilled.

Reviewed 1 April 2016 via mobile

We stayed at the Shangri-la over the Easter Weekend. What was meant to be a nice break-away from the city turned out as a frustration. The first room we got (room 11) was smelling of damp, so we moved to room 31. Our first night we asked for cuppacino and was told that its not possible, settling for filter coffee...

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3Thank Helgaard M
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We're truly sorry to hear about your experience at Shangri-La. We value your feedback as this helps us tremendously in identifying areas that are lacking or in need of additional training. We will be addressing the points listed above to ensure that the service is of the high standards we have set.

Pretoria, South Africa
Reviewed 28 March 2016 via mobile

I am writing this review based on my poor experience at Shangri-La Hotel. It seems like there system is offline or not working they did not respond to any of their emails. I had to call and confirm whether the rooms are actually booked. When we arrived we received a different room then we actually booked. When we checked in...

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Helpful?
Thank Reino C
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for your review. We invite you to please get in touch with our guest relations department by e-mail (shangrila@southofafrica.com). We are truly sorry to hear about your experience and apologise profusely that your stay was not enjoyable. We have very high standards for Shangri-La, and will address the above mentioned points in all earnest with management.

Johannesburg, South Africa
Reviewed 27 March 2016

We had the most stunning restful peaceful few days in this beautiful place not so far from home. Just 2 hours from Joburg. It almost felt like we were in another country. The service was excellent and the food was outstanding. Also very child friendly and we felt at home. The gardens are exceptionally beautiful and this is what makes...

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Thank luciayilmaz1971
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you Luciayilmaz1971 for your review. We are elated to hear that you think Shangri-La is the most beautiful place in South Africa. We are truly blessed to have our piece of haven in such a wonderful setting in our beautiful country and its an honour to share this with you, our guests. We have recently put a lot of...

Reviewed 13 March 2016 via mobile

What a lovely weekend! Thanks to the whole Shangri-la team for making us feel so at home. Everything from the delicious food, beautiful gardens, neat rooms, friendly staff, relaxing massages, special birthday bubbly and cake and the lovely animals was what ensured that we'll defnitely be back. Special thanks to Joey and Pieter for going the extra mile to make...

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Thank Margie E
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We thank you Margie for your wonderful review of your experience at Shangri-La. We'll be sure to pass your compliments on to Pieter and the team, who will be happy to read that you had a memorable stay. We look forward to welcoming you back in the near future.

Reviewed 7 March 2016 via mobile

Visited the hotel for a wedding, where everything was spectacular. Most of all the service from the staff was excellent and I had never seen it before at any other hotel. Everyone is helpful and friendly. The buffet breakfast with a wide range of english breakfast and continental treats is a must. Thank you for a unforgettable stay!

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Thank Mattheus D
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Dear Mattheus D, we appreciate the lovely compliments shared on TripAdvisor. We thank you for taking the time to write about your experience and look forward to welcoming you back in the future.

Reviewed 5 March 2016 via mobile

Best day of my life! A hotel that will go the extra mile... BREATHTAKINGLY BEAUTIFUL!!! We used three of Shhangri-La's venues, the Jacaranda lane where our ceremony took place. The white garden for drinks and snacks after and the spectacular amphitheater for the reception - it was a fairytale wedding. 100m of curtain fairy lights covering the entire amphi. Absolutely...

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2Thank nienked2015
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Dear Nienked2015, thank you for reviewing Shangri-La. Weddings are our speciality, and we are thrilled that you chose us as the venue of choice for your special day. We're delighted and humbled by your compliments and look forward to welcoming you and your husband back for your first anniversary next year. It was an absolute pleasure to play such an...

Johannesburg, South Africa
Reviewed 4 March 2016

We recently escaped to Shangri-La Country Hotel for Valentines Day and were not disappointed. Beautiful surroundings tucked away from the hustle and bustle of life we were greeted by a lush welcome with a sumptuous lunch at the Hotel's Bellows Restaurant. We were treated to a 4-hour couples retreat. Therapists were professional. They are a small spa so be sure...

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Thank UshanthaN
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

We thank you for your wonderful review. We're very proud of our Essence of Youth Spa and although only 2 treatment rooms are currently available, we're thrilled that you enjoyed the spa treatments. We'll be sure to share your review with the team too.

Johannesburg
Reviewed 23 February 2016

Yes the gravel road to get to the entrance of the property maybe leave you wanting new shocks but I got to tell you that walking into your room that has the perfect Jacuzzi in your courtyard with clean fresh bush air leaves you wanting to never return to the city. They have the best burgers we ever had, the...

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Thank Lg19830409
South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & Spa, responded to this review

Thank you for reviewing your experience at Shangri-La. We'll be happy to share your post with our team who will be thrilled. Shangri-La will be continuing its upgrading projects throughout 2016 and 2017 which includes the revamping of bathrooms.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
The Shangri-La Country Hotel & Spa outside Bela Bela is a tranquil secluded hideaway nestled against the Waterberg Mountains. This peaceful gem just one hour north of Gauteng, offers the elegance of yesteryear, with beautiful antiques, homely pampering in 49 en-suite rooms surrounded by lush tropical gardens. All the comfortable rooms and rondavels at Shangri-La are situated within walking distance of a sparkling swimming pool, relaxing spa as well as other facilities including two restaurants and a cellar (with a Diners Club award winning wine list), a small wedding chapel and fully equipped conference centres. ... more   less 

Additional Information about Shangri-La Country Hotel & Spa

Address: Eersbewoon Road, Modimolle (Nylstroom) 0510, South Africa (Formerly Protea Hotel Shangri-La)
Region: South Africa > Limpopo Province > Modimolle (Nylstroom)
Price Range: $66 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shangri-La Country Hotel & Spa 4*
Number of rooms: 49
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Questions & Answers

Questions? Get answers from Shangri-La Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the rose garden is nice and quite, but really all rooms are superb”
 of 5 bubbles BBeukes, 6 Feb 2017 | Read review
“Request a room with shower facilities, if they have one”
 of 5 bubbles FLASHSOUTHAFRICA, 7 Dec 2016 | Read review
“The family room has children room. Very good”
 of 5 bubbles fthelma60, 15 Oct 2016 | Read review
“rooms 1 - 4 are prime positions for me. close to the reception and restaurant and very quite. ample space for kids to play”
 of 5 bubbles ThabisoSehloho, 25 Apr 2016 | Read review
“All rooms appeared equal”
 of 5 bubbles UshanthaN, 4 Mar 2016 | Read review
5 of 5