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04/06/2017 05/06/2017
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    Best Western Hotel Promenade

    Corner Samora Michael Drive and Henshall Street, Nelspruit 1200, South Africa
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    Savings alert: 12% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$73
          US$73
          US$73
          Traveller (4)
          Room & Suite (4)
          Dining (2)
          Mercure Nelspruit
          234 reviews
          #7 of 19 hotels in Nelspruit
           
          La Villa Vita Nelspruit
          273 reviews
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          Protea Hotel by Marriott Nelspruit
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          Town Lodge Mbombela
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          Overview
          • Excellent29%
          • Very good34%
          • Average14%
          • Poor14%
          • Terrible7%
          4 weeks ago
          “Good overall (a bit pricy)”
          9 Aug 2016
          “Good value in the heart of nelspuit”
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          3.0 Star Hotel
          All hotel details
          Mercure Nelspruit
          234 reviews
          #7 of 19 hotels in Nelspruit
           
          La Villa Vita Nelspruit
          273 reviews
          #2 of 19 hotels in Nelspruit
           
          Protea Hotel by Marriott Nelspruit
          132 reviews
          #6 of 19 hotels in Nelspruit
           
          Town Lodge Mbombela
          40 reviews
          #8 of 19 hotels in Nelspruit
           
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          Rooms
          Jun 4Jun 5
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (41)
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          1 - 5 of 41 reviews

          Reviewed 4 days ago via mobile

          The restaurant food was terrible and overpriced. The service at breakfast was slow and late. The lighting in the rooms was terrible and the bathroom was poorly designed. Very noisy due to the location of the hotel and windows that could not close properly. I...More

          Thank Mathew H
          Reviewed 4 weeks ago

          extremely helpful staff that would go out of their way whenever i would need something rooms are roomy and clean enough free breakfast was very good and abundant very good wifi good position (very close to bus stop/taxi rank/supermarkets and shops) a bit pricyMore

          Review collected in partnership with Best Western
          Thank 517margheritac
          Response from Hote1Management, General Manager at Best Western Hotel Promenade

          Dear Guest Thank you very much for taking the time to post a review on TripAdvisor, following your recent visit to The Hotel Promenade. It was indeed a pleasure being of service to you, and we truly appreciate your positive comments. I will share it...More

          Reviewed 26 January 2017

          > Was not informed about Wifi when checking in > Bath/shower was dirty > No toilet paper, soap or any other bathroom products upon arrival > Advised on a certain number of DSTV channels available on the TV however not even half were available >...More

          Review collected in partnership with Best Western
          1  Thank kerryp985
          Response from Hote1Management, Manager at Best Western Hotel Promenade

          Good Day Kerry , Thank you for taking the time to review the Promenade Hotel. Excellence in customer care is of paramount importance. Your feedback will be reviewed by Senior Management regarding the maintenance , housekeeping & service related issues. We will address the mentioned...More

          Reviewed 9 August 2016 via mobile

          Stayed here for 2 nights while attending a wedding. Booked 2 rooms. Rooms were refurbished and looked nicer than in some of the pictures. Big room with big flat screen tv on the wall. Bathroom old but clean. Bath/shower combo..taller ppl will have difficulty with...More

          1  Thank es786
          Response from Hote1Management, Marketing Coordinator at Best Western Hotel Promenade

          Dear Valued Guest, Thank you for your kind words following your stay at Hotel Promenade . We are glad to learn of your satisfaction with our staff. Your feedback is important to us and it helps us to maintain the standards we aim towards and...More

          Reviewed 25 June 2016 via mobile

          Poor wifi. No one at reception on check-in. No hot water. Noisy club close to room. Sullen staff. Broken cupboard. Noisy AC that creaks and sputters. Old carpets. No locks on door. Brown and beige. Might be in contention for the prize for worst hotel...More

          Thank wikusdutoit
          Response from Hote1Management, marketing coordinator at Best Western Hotel Promenade

          Dear Wikus Thank you for taking the time to review Hotel Promenade. We appreciate your feedback and take it very seriously as we always aim to improve our services and customer experience. Please accept our sincerest apologies. Al of the things mentioned in your comment...More

          Mercure Nelspruit
          234 reviews
          #7 of 19 hotels in Nelspruit
           
          La Villa Vita Nelspruit
          273 reviews
          #2 of 19 hotels in Nelspruit
           
          Protea Hotel by Marriott Nelspruit
          132 reviews
          #6 of 19 hotels in Nelspruit
           
          Town Lodge Mbombela
          40 reviews
          #8 of 19 hotels in Nelspruit
           
          About
          Amenities
          • Top amenities
          • Breakfast included
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Free Parking
          • Laundry Service
          • Meeting Rooms
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Babysitting
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Tennis Court
          Details
          • Price range
          • US$68 - US$97 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 72
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon, Agoda, Cheap Tickets and TripOnline SA so you can book your Best Western Hotel Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • South Africa >
          • Mpumalanga >
          • Nelspruit
          Add Photo Photos
          Traveller (4)
          Room & Suite (4)
          Dining (2)
          Hotel & Grounds (16)
          Business Centre & Event Rooms (2)
          Family and Play Areas (1)
          Nearby
          Sponsored by:
          Protea Hotel by Marriott Nelspruit
          132 reviews
          1.03 km away
           
          Mercure Nelspruit
          234 reviews
          2.51 km away
           
          Town Lodge Mbombela
          40 reviews
          1.52 km away
           
          Sheppard Boutique
          30 reviews
          1.73 km away
           
          Nearby Restaurants
          Orange Restaurant
          434 reviews
          1.21 km away
          Saffron Restaurant
          193 reviews
          1.25 km away
          The Food Fundi
          107 reviews
          .92 km away
          Greek Kouzina
          107 reviews
          1.56 km away
          Nearby Attractions
          Lowveld National Botanical Garden
          231 reviews
          3.49 km away
          Ilanga Mall
          33 reviews
          2.48 km away
          Riverside Mall
          19 reviews
          3.65 km away
          Open Skies Wilderness Expeditions
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          3.69 km away
          Questions & AnswersAsk a question
          barbarajcamp
          How far are you from Mpumulanga Nelspruit airport? Is there transport from there in to town?
          8 January 2017|
          Answer Show all 3 answers
          Response from es786 | Reviewed this property |
          its 10km or 15 minutes by car.
          0
          Votes
          barbarajcamp
          Which airport should I use that is near to you if i fly from Cape Town? Barbara Camp
          8 January 2017|
          Answer Show all 3 answers
          Response from es786 | Reviewed this property |
          nearest entrance "gate" to kruger national park is an hours drive from hotel promonade
          0
          Votes
          inocenciate
          O que faço para ver a minha reserva
          24 March 2016|
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          Room Tips
          "clean, neat, comfortable rooms"
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          "Ask for a room that overlooks the courtyard."
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          "Get new comfortable beds and that will make me come back because I come to Nelspruit every month for a week..."
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