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Protea Hotel by Marriott Nelspruit

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Protea Hotel by Marriott Nelspruit
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117 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Durbanville
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Not a bad venue, but no great service at all. got a room right next to the N4, but asked to be moved as the N4 with all its trucks was noisy. Dinner and breakfast was good, but service overall was very slow although the restaurant was not busy at all.

Helpful?
Thank FWebb
Garrick G, General Manager at Protea Hotel by Marriott Nelspruit, responded to this review

Dear FWebb Thank you for leaving a review regarding your stay with us. At the outset, i would like to sincerely apologize for the lack of service you encountered in the restaurant. I have escalated this to the relevant department to be addressed. I am pleased to advise you, that our new sound proof windows have arrived and are being... More 

Greater Johannesburg, South Africa
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

This Hotel really defines "adequate" to a Tee - there is nothing outstanding about it, but there's also nothing missing. The location on the edge of town makes it very accessible. The rooms are of a reasonable size and well presented. The Restaurant has a fair selection and the staff are neither intrusive or inefficient.

Helpful?
Thank Simon K
Pretoria, South Africa
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

I stayed for two nights, but were once again very pleased with the excellence of the Protea Group. The cotton bedding is from superb quality and the room is spacious and have a bar-fridge. A must visit is the Chimpanzee Sanctuary that is just outside Nelspruit.

Helpful?
Thank Suzette F
Ladysmith, South Africa
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The location of the hotel is ideal for any traveller to Nelspruit. The hotel entrance and surroundings has it's own kind of charm. However, In comparison to some of the other Protea Hotel's that I have visited, the quality of the rooms are sub-standard. Linen was old and unattractive. Towels were almost perished and bath rug was torn. Dinner was... More 

Helpful?
Thank Varsha B
Garrick G, General Manager at Protea Hotel by Marriott Nelspruit, responded to this review

Dear Varsha B Guest feedback is always valued and we thank you for leaving us a review on your recent stay with us. I have noted the obvious lapses and conveyed these to the relevant departments for remedial action. I personally will ensure follow through. Please accept my humble apologies for the inconveniences caused during your stay. I trust you... More 

Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 September 2016 via mobile

Good sized rooms with two three quarter beds. Shower a bit small but in general well appointed. Dinner was adequate but nothing special at R185 a bit on the steep side. Breakfast was good. The service was good and the hotel well located.

Helpful?
Thank 895murrayc
Garrick G, General Manager at Protea Hotel by Marriott Nelspruit, responded to this review

Dear 895murrayc Thank you firstly for taking the time of putting a review up on your recent stay at Protea Hotel by Marriott Nelspruit. Without the feedback from our VALUED GUESTS we would not be able to see if we were doing something right but more importantly doing something wrong. We are glad to see that you enjoyed your stay... More 

Oslo, Norway
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 September 2016

You pretty much know what you'll get when booking a Protea Hotel, and this hotel is no different. The rooms are nice, clean and spacious. And with good value for money as well. However, charging 185 zar for breakfast pr. person is really expensive, so we didn't try. We did try the hotel restaurant and must say I wasn't impressed.... More 

Helpful?
Thank FotoCath
Garrick G, General Manager at Protea Hotel by Marriott Nelspruit, responded to this review

Dear FotoCath Thank you for taking the time of reviewing your stay with Protea Hotel by Marriott Nelspruit. It is great news that you enjoyed the room and accommodation facilities at our hotel. We are however very disappointed in your experience in our restaurant and will be taking this experience up with our Food and Beverage department. It is very... More 

Pretoria, South Africa
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 September 2016 via mobile

I enjoyed my stay at the hotel and the hotel. Their staff are friendly, the place is nice with its decor inside and outside the yard, I spent three days at the hotel and the breakfast buffet was awesome too. Looking forward to come back at the hotel and have my name on the welcoming back guest list 😂😂😂 |... More 

Helpful?
Thank Mpho C
Brisbane, Australia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 September 2016

Stayed one night with family after flying into Nelspruit from Joburg. All rooms very clean, modern, comfortable. Food and drink in the hotel restaurant was good and reasonably priced. Staff were very friendly and polite. Excellent for a short stay.

Helpful?
1 Thank Andrew D
Boksburg, South Africa
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 August 2016 via mobile

Spent a night here and was impressed. Lovely decor, nice size bedroom with bath and shower. Really friendly staff, who recommended a local restaurant for a special dinner and even phoned to book a table for us. We ordered Cocktails by the pool which were great, but they did take a long time to arrive. Good breakfast the next morning.... More 

Helpful?
Thank SureTravel24-7
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 July 2016 via mobile

A home away from home I use this facility with smile at all times or without fear or favour i feel secure loved and revognised the reservation staff so humble passionate and respectful willing to always going an extra mile to make my stay super the reception and conferencing are always on the ball Clean rooms are a callback

Helpful?
Thank Mpho S
Garrick G, General Manager at Protea Hotel by Marriott Nelspruit, responded to this review

Dear Mpho Thank you for the great review. Meeting and exceeding our GUESTS expectations is why we do what we do. Look forward to welcoming you back soon. Kind Regards Garrick Grabe General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott Nelspruit - Experience True Hospitality in the Mpumalanga Capital. The award winning Protea Hotel by Marriott Nelspruit forms the ideal starting point from which to explore the Lowveld with abundant sunshine, lush hills and valleys. Get comfortable and cozy under our crisp white linen or make use of you en-suite bathroom to unwind. Maintain that sense of calm in the hotel's Fig Tree Restaurant, which overlooks the pool. It serves delectable buffet breakfasts daily, as well as a selection of lunch and dinner dishes from an extensive a la carte menu. Protea Hotel Nelspruit is ideally located with easy access to national roads and the Kruger Mpumalanga International airport. Only 63km from the world-renowned Kruger National Park, the hotel is situated in the heart of Big Five country. ... more   less 

Additional Information about Protea Hotel by Marriott Nelspruit

Address: 30 Jerepico Street, Nelspruit 1200, South Africa
Region: South Africa > Mpumalanga > Nelspruit
Price Range: $85 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Nelspruit 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Protea Hotel Nelspruit
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Nelspruit staff and other travellers.
2 questions
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2 months ago

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Questions? Get answers from Protea Hotel by Marriott Nelspruit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the pool would be the best option”
 of 5 bubbles 435simonk, 16 Nov 2016 | Read review
“There is no lifts at the hotel, so choose the bottom floor if you have issues with 'stairs'.”
 of 5 bubbles 90varshab, 15 Nov 2016 | Read review
“Join Procard as it allows you to have discount at Protea Hotel restaurant.”
 of 5 bubbles ga0palelwes, 30 Jun 2016 | Read review
“rooms on 300- are quieter, private”
 of 5 bubbles ZikZack, 18 May 2016 | Read review
“Higher floor - great view to pool side.”
 of 5 bubbles 349md, 4 Apr 2016 | Read review
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