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As advised by the receptionist, water is complimentary and you could call reception any time to request. Called reception and an hour later I was still waiting for the water. Had to walk to reception to get my own water cause they forgot about me....More
Response from Garrick G, General Manager at Protea Hotel by Marriott NelspruitResponded 1 week ago
I am in complete shock to have heard of your experience at our Hotel. Please accept my apologies for they way in which we dealt with your request. I can assure you that this is not our standard and all will be done...More
the place is nice with welcoming and friendly staff. The dinner service was not so nice though, varieties of drinks were not always available. The electricity in the room was sometimes cut off (dont know why), but the staff was very helpful and quick to...More
Battling to connect to wifi for the past two days I spent here
The tv news channel should also cater for local as to know what is happening around us instead of Aljezeara and CNN only. As for the Soweto TV it's a turn off...More
Thank Abe T
Response from Garrick G, General Manager at Protea Hotel by Marriott NelspruitResponded 3 weeks ago
Dear Abe T
Thank you for your review.
Please accept our sincerest apologies for the inconvenience caused by the WiFi that was offline during your stay. The system was down due to some errors in the software. The WiFi service provider tried to rectify this...More
This hotel has been revamped.We love the decor up upgrades.The menu has been revamped and prices lowered. Good family value.Staff are very motivated and helpful.Food is excellent as in well prepared and good portion size.We love the Protea group and use their Prokaryotic for best...More
The hotel has a homely and peaceful environment. Their buffet selection is of good quality and as for the desserts I kept on going for more. I would like to praise their caring reception staff. I had forgotten my cellphone charger and they lend me...More
US$83 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by TGCSA.
Non-Smoking Rooms ,
Number of rooms
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