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Protea Hotel by Marriott Klerksdorp

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Protea Hotel by Marriott Klerksdorp
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68 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Klerksdorp
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Showing 68: English reviews
Nelspruit, South Africa
Reviewed 26 August 2016 via mobile

The hotel needs maintenance. The door doesn't close without one pushing back the lock. Electrical plug closed with masking tape. Noisy old type air conditioner without a remote. TV remote didn't work - had to call reception to sort this out. Terrible restaurant with bad service that doesn't accept Prokard. Generally just kinda average place.

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Helpful?
Thank jantivanzyl
Heste K, Manager at Protea Hotel by Marriott Klerksdorp, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. With out this feedback we will never know what we are doing right and more importantly what we are doing wrong. Please accept my sincerest apology for the inconvenience that was caused during your recent stay. I would like to assure you that your feedback...

Pretoria, South Africa
Reviewed 27 June 2016

this is not my first stay here so i have not much to say, the stay was great it was a bit cold in the area but i always found my room very warm, bed was made and comfortable and did not have problems checking In and out.

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Helpful?
Thank EnnieBal
Mafikeng
Reviewed 22 June 2016 via mobile

The staff at the reception desk was welcoming though one had to wait in the cold lounge for a while - not the hotels fault. The air conditioner in the room is very loud once switched on and the bathroom quite tiny, the shower head needs replacement. The restaurant has since been renovated since my last stay and it is...

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Helpful?
Thank xoliswal
Klerksdorp
Reviewed 10 June 2016

Good hotel for a quick sleep over. Very friendly and helpfull front desk personnel. Rooms are clean and very spacious. Good size tv and comfortable beds. Bathroom has got a big shower. Good for someone driving through that needs a place to sleep or for business.

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Helpful?
Thank Jaco F
Reviewed 30 May 2016

This is a hotel of choice, the service provided, personality of the staff members from the reception to the reservations and marketing and all has been wow beyond expectation This guys make follow up and make sure my stay is bearable The way they handle queries concerns has been with expertise and high level of professionalism A cherry on top...

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Helpful?
1Thank Mpho S
Queretaro, Mexico
Reviewed 21 May 2016 via mobile

But there won't be a second time! Let me anticipate that I am not even comparing this hotel in the middle of the countryside in South Africa to a mid-level hotel of the same category from anywhere else in the world. I will be commenting on the place itself. When you walk into the lobby, your sight will go straight...

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Helpful?
1Thank Leonardo Sergio d
Heste K, General Manager at Protea Hotel by Marriott Klerksdorp, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your recent stay with Protea Hotel Klerksdorp. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience that you experienced. We discovered that the...

Pretoria, South Africa
Reviewed 20 May 2016

We spent a night here and I'm afraid the establishment is in dire need of refurbishment. The hotel is ideally located in terms of the road into Klerksdorp and is probably often full with conference guests, so being shabby and offering poor service is a shame. We were met with irritated staff at reception and were neither greeted nor made...

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Helpful?
Thank michelefromearth
Heste K, General Manager at Protea Hotel by Marriott Klerksdorp, responded to this review

Dear Valued GUEST, We appreciate the time you took to provide us with your feedback regarding your recent stay at Protea Hotel Klerksdorp. Please accept my sincere apologies for the discomfort and inconvenience that you experienced during your recent stay at Protea Hotel Klerksdorp. After further investigation we discovered that one of the ceiling panels at the emergency exit was...

Johannesburg, South Africa
Reviewed 19 May 2016

I frequent the hotel on business trips. I have thus far always experienced the warmest and friendliest reception. The rooms and amenities are clean and comfortable. I am pleased that Protea has taken control of the restaurant again. The difference in the level of service, as well as the quality of the cuisine was noticeable, which reinforces and enhances the...

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Helpful?
Thank Croanjo
Christiana, South Africa
Reviewed 24 April 2016

The Hotel did not have a working retaurant and staff was unaware of this as they gave me breakfast times. The untuned tv stations and loose doorhandle was also reported in the survey. Management apologiesed for not being up to standard in an email to myself.

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Helpful?
Thank dietmar97
Heste K, General Manager at Protea Hotel by Marriott Klerksdorp, responded to this review

Thank you for taking the time to provide us with your feedback. Please accept my sincere apologies for the discomfort and inconvenience that you experienced during your recent stay. I would like to take this opportunity to assure your comments have been followed up and that the necessary have been done to rectify the problems to ensure that our GUEST...

Reviewed 13 January 2016 via mobile

Deluxe rooms bathroom doesn't have a shower head,I don't mind showering in Bath but no shower head! Reception-"Deluxe rooms have baths while standard have showers" Me- okay can I be down graded Reception- no there's nothing I can do about it.

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Helpful?
Thank Tumo S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Protea Hotel Klerksdorp - The undiscovered jewel of the Northwest. Ideally located near the airport and railway station, the Protea Hotel Klerksdorp is situated on the pulse of the city centre just off the N12. Unwind inyour room, which boasts all the modern facilities needed as well as wireless internet access to catch up on some mails. The quaint town of Klerksdorp is one of the oldest towns in the Northwest Province and is surrounded by Historical sites. Make sure to take some time to explore the area, which is rich in culture; from museums to nature reserves.Whether first thing in the morning or after a long day; feel free to visit our restaurant, which serves a delicious buffet and a la carte menu. ... more   less 

Additional Information about Protea Hotel by Marriott Klerksdorp

Address: Between Barendand Margaretha Prinsloo Street, Klerksdorp 2572, South Africa
Region: South Africa > North-West Province > Klerksdorp
Price Range: $76 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Klerksdorp 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Protea Hotel Klerksdorp
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Questions & Answers

Questions? Get answers from Protea Hotel by Marriott Klerksdorp staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the rear overlook the pool area and are possibly quieter.”
 of 5 bubbles WillyJozie, 26 Jan 2017 | Read review
“Another Hotel would be a good choice”
 of 5 bubbles JohnyBlue77, 4 Nov 2016 | Read review
“2nd floor facing conference facilities are quite very good for a business traveller who needs quietness to work after hours”
 of 5 bubbles , 30 May 2016 | Read review
“Avoid first floor for fear of invasion by whatever creatures lurk in the ceiling above.”
 of 5 bubbles michelefromearth, 20 May 2016 | Read review
“Don't choose this hotel”
 of 5 bubbles 680fathimap, 22 Dec 2015 | Read review
5 of 5