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Shepherd's Tree Game Lodge

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1 room 2 adults 0 children
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473 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

The Pilanesberg reserve is a beautiful place, with variety of animals. We had a very good experience in the lodge, that included the park itself the room and the Safari rides. Our Safari guide was very informative and worked in team with other guides get us to the animals. Warm clothes are recommended for the Safari rides. Stuff is very...

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Thank fuf b
Curitiba,Brasil
Reviewed 6 days ago NEW

The hotel is excelent and the staff is very friendly. The rooms are beautiful and confortable. I would only recommend to the hotel to add an inside shower (the shower is outdoors) wich is really unconfortable because of the insects... We only had some problems with spiders and flies on the room. I think they could improve the food that...

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Thank Lafa1515
Schoemansville, South Africa
Reviewed 1 week ago

This place is amazing. The treatment we got, from when we arrived and greeted with a welcome drink by the staff, to when we left with our ranger, Marion, walking us to our car to say goodbye, was above and beyond!! The staff members were all so friendly and willing to do anything they could to make our stay pleasurable....

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Thank roelinev
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear roelinev Thank you so much for this detailed review of your recent stay at Shepherds Tree. Me and my team appreciates this and it is always wonderful receiving feedback such as yours. I'll definitely share your sentiments with Marion and the rest of my team. We hope to welcome you back again soon. Kind Regards The Shepherds Tree Team

Johannesburg, South Africa
Reviewed 1 week ago

My Husband and I will definitely be back. 2.5 hrs from Johannesburg and you feel you are a million miles away with only one choice for you to do and that is relax. We couldn't find any fault with this game lodge. Our room was clean, modern and inviting with an outdoor shower. I had to coax my husband out...

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Thank Sheryl_Barclay
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Sheryl Thank you for your review and rating us "absolutely Brilliant". We take great pride in our feedback, and receiving feedback such as yours motivates us to do even better. Next time I'm hoping you will also join in on the evening gamedrive to experience what Pilanesberg got on offer "after dark". I'll be sure to share this feedback...

Bedfordview
Reviewed 1 week ago via mobile

What an amazing experience! From check in to check out and everything in between, it was fantastic! The staff are friendly & helpful and the food is top class. Our ranger assigned to us, Adolph, was great and made every effort to improve our safari experience. Definitely worth a visit!

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1Thank Kevin W
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Kevin Thank you for this review of your recent stay with us. It is very satisfying to know we were able to offer you an "amazing experience" and we managed to meet all of your expectations. Thank you for being willing to recommend as, and we hope to see you again soon. Kind Regards The Shepherds Tree Team

Johannesburg
Reviewed 2 weeks ago

I am used to Game lodges in the Sabie, Kruger area and was expecting a lesser experience in the Pilansberg, however I was very pleasantly surprised. This game lodge has superb rooms, outstanding food and wonderful staff. I rate this lodge very highly !

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1Thank Zimbo66
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Zimbo66 Thank you for your review. Me and my team are delighted to know that we managed to shake some of that skepticism and show you that Shepherds Tree and Pilanesberg is on par, if not better, than some of the best safari destinations South Africa has got on offer. Thank you for this huge compliment and we hope...

Atlanta, Georgia
Reviewed 2 weeks ago

This place is gorgeous! Beautiful hotel, with an infinity pool, lots of lovely places to sit outside, stunning views, and the staff were all so incredibly friendly! Each bungalow has a beautiful view of the mountains in the game reserve. The rooms were really nice and spacious. Loved the outdoor shower. The food was great -- especially the traditional dinner...

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1Thank JJSchneider
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear JJSchneider Thank you for this detailed rapport on you recent stay with us. You can imagine that me and my team find feedback such as your very satisfactory. It is always wonderful to know our guests enjoyed their stay with us. We hope to welcome you back again soon. Kind Regards The Shepherds Tree Team

Reviewed 3 weeks ago

As I mentioned in the title it was our first time doing the safari ride. The property itself is pretty amazing and luxurious in middle of nowhere. The rooms very pretty impressive too and nicely designed. The food and the restaurant was 5 stars. The safari experience was very thrilling like no other experience. Just be sure to dress warm...

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1Thank Kia P
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Kia P Thank you so much for choosing us for your first time safari experience. Me and my team is delighted to know we made it a memorable one for you and you found our food, hospitality and gamedrive experiences one you'll remember. We hope you visit again some time in future. Kind Regards The Shepherds Tree Team

DBN
Reviewed 3 weeks ago

Awesome location, animals, game guide staff, kitchen waiters, food. Poor reception, checkout, room service. Sadly missing management, culture or lodge personality. Would appreciate a little more sense that there was a caring 'team' behind some great individuals, who show genuine interest and enthusiasm. Rather dull.

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Thank connelanw
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear connelanw Thank you so much for this review of Shepherds Tree Game Lodge, and bringing your various concerns under my attention. From your feedback I can gather that not everyone excelled in the levels of service we are known for, and therefore I would like to sincerely apologize. We are however always striving to improve on our product and...

Johannesburg, South Africa
Reviewed 4 weeks ago

My Mom took me to Shepherds Tree for a girl's weekend away to celebrate my recent 40th birthday - 5 stars to the location, the room, the comfort. More stars if possible to the food. And even more stars to the reception, bar, room and dining staff. They were just incredible. Special mention to Simba - his service was outstanding!...

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Thank Nicci_11
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Nicci-11 Thank you for your valuable feedback and bringing the guides conduct under my attention. I have taken the necessary action regarding this. We are constantly trying to improve on all our services and are well aware of the fact that a sub-par game drive experience could have a very negative impact on this. We have since improved our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Skirting the northern slopes of an amphitheatre within the Pilanesberg Game Reserve lies Shepherd’s Tree Game Lodge, the lodge enjoys unrestricted vistas of the wilderness area of this big 5 wildlife sanctuary. Sweeping patios and sun decks adjoin the generous guest entertainment areas and rim-flow swimming pool. A gourmet restaurant, open entertainment decks, cigar lounge and gift gallery are amongst some of the facilities that discerning guests will find during their African safari. The lodge also includes a conference facility and Amani Spa. Attention to detail extends beyond the pleasure of your hosts, and is perhaps only rivaled by the contemporary cuisine, freshly prepared by dedicated chefs. Shepherd’s Tree features 13 double and 4 executive suites accommodating a maximum of 60 guests. Absolute privacy is ensures through the linear positioning of the suites along an elevated contour line, and providing panoramic vistas of the reserve. Each chalet features full en-suite bathrooms, tea and coffee making facilities, mini bar and safe. Whilst some of our guests will find proximity to the Sun City complex appealing, most of our guests are at Shepherd’s Tree for the thrill and excitement of big game viewing from the comfort of our custom built game viewers. Qualified and experienced guides are tasked with the pleasure of interpreting the sights and sounds of this vast wildlife sanctuary. The reserve is home to the big 5 and cheetah, wild dogs and hippo. Guests are encouraged to join their guide and host on 2 daily safaris, designed around optimal game activity periods, these occur in the early morning and in the late afternoon and evening, the afternoon safari is punctuated by a sundowner stop before continuing into the night with the use of a powerful spotlight. ... more   less 

Additional Information about Shepherd's Tree Game Lodge

Address: Pilanesberg Game Reserve | Sun City, Pilanesberg National Park 316, South Africa
Region: South Africa > North-West Province > Pilanesberg National Park
Price Range: $577 - $1,497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shepherd's Tree Game Lodge 5*
Number of rooms: 30
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Also Known As:
Shepherd`s Tree Game Hotel Pilanesberg National Park
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No place to put your luggage on. Carts are servicing the guests between rooms and main buildings, very efficient and easy.”
fufb, 27 Apr 2017 | Read review
“If you can request close to the main dining area if you are elderly.”
Zimbo66, 15 Apr 2017 | Read review
“One that has teas and coffees replaced and cleans the cigarette buts outside the rooms from previous guests.”
connelanw, 5 Apr 2017 | Read review
“I had room 19 which I would recommend but I don't know about others but they all seem orientated in a similar fashion”
, 16 Mar 2017 | Read review
“All rooms seems to have a great view, but smaller room numbers are closer to the restaurant :-)”
superpad, 1 Mar 2017 | Read review
5 of 5