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The Palace of the Lost City

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Traveller (3054)
Room & Suite (663)
Dining (283)
Overview
Sun City Resort off the R556, Sun City 0316 South Africa See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,338)
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1,721 results
Traveller rating
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368
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All reviews lost city crystal court tusk bar the grill high tea oysters sushi over the top south africa amazing hotel other hotels breakfast buffet treated like royalty out of this world wave pool water park main restaurant
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1 - 5 of 1,721 reviews
Reviewed 2 days ago via mobile

This hotel staff dose not understand proper English when u want to order something from room service, + our wash basin drainage was not working for 3 days and the staff did not repair or responded it well. Poor hotelMore

Thank varunl48
Response from Caron651, Manager at The Palace of the Lost CityResponded yesterday

Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely...More

Reviewed 1 week ago

Public areas are stunning, and even now having been open for many years the Hotel entrance is still breathtaking and awe inspiring. An amazing building that is spotless and well cared for. However, our one bedroom suite was dark, oppressive and dated. The room has...More

1  Thank Rose S
Response from Caron651, Manager at The Palace of the Lost CityResponded 1 week ago

Dear Rose Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise...More

Reviewed 1 week ago

We visited the hotel for 3 days and it was lovely. This is my new favorite hotel in SA. What an amazing place to spend time at! There are however a few small niggles - mainly with the staff. Most of them didn't seem as...More

2  Thank kelvinkrug
Response from Caron651, Manager at The Palace of the Lost CityResponded 1 week ago

Dear Kelvin Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise...More

Reviewed 1 week ago via mobile

Rooms are ok. Bathroom beautiful and huge. Bed slept well and overall clean. Friendly staff. Lifts take forever and this is a bother. The breakfast was absolutely amazing. The lookout was great and we got to watch the sun set from the top. Enjoyed our...More

Thank Louisetrip
Response from francoisd1540, Guest Relations Manager at The Palace of the Lost CityResponded 1 week ago

Dear Louisetrip Thank you for the review of your stay at The Palace Great to see you really enjoyed our extensive breakfast buffet as well as the magnificent view from the King Tower!! We look forward welcoming you back to The Palace. kind regards

Reviewed 2 weeks ago

We stayed at the Palace for a week. From the moment we arrived until we left we were treated like royalty. It is an amazing place with amazing people. The rooms are amazing. Special mention to the lady who did the turn down every night....More

Thank Ian d
Response from Caron651, Manager at The Palace of the Lost CityResponded 1 week ago

Dear Ian Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind...More

View more reviews
About
Description
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, More delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
335
Price range
US$281 - US$514 (Based on Average Rates for a Standard Room)
Also Known As
The Palace Of The Lost City Hotel Sun City
,
The Palace Of Lost City
Location
South Africa > North-West Province > Sun City
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
335
Price range
US$281 - US$514 (Based on Average Rates for a Standard Room)
Also Known As
The Palace Of The Lost City Hotel Sun City
,
The Palace Of Lost City
Location
South Africa > North-West Province > Sun City
Photos
Traveller (3,054)
Room & Suite (663)
Dining (283)
Pool & Beach (243)
Amenities (34)
Family and Play Areas (23)
Business Centre & Event Rooms (3)
Nearby
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Nearby RestaurantsSee all 45 nearby restaurants
Crystal Court
395 reviews
.03 km away
Tusk Bar and Lounge
164 reviews
.76 km away
The Raj Restaurant
295 reviews
.97 km away
The Grill Room
202 reviews
.02 km away
Nearby AttractionsSee all 19 nearby attractions
Sun City Resort
509 reviews
.38 km away
King's Tower
161 reviews
.76 km away
Sun City Casino
364 reviews
.96 km away
Zip 2000 at Sun City
45 reviews
1.20 km away
Questions & Answers
Ask a question
Lisa D
November 1, 2018|
AnswerShow all 4 answers
Response from sunint | Property representative |
Good Day Lisa, Our Family Rooms are set up with one King Size bed for two adults and 1 sleeper couch which is suitable for kids below the ages of 12 years. Regards, Sun Share
0
Votes
Alena R
October 16, 2018|
AnswerShow all 3 answers
Response from sunint | Property representative |
Good Day, May you please send us your email address. Regards, Sun Share
0
Votes
Room Tips
"Ask for a Pool View"
mully1964
2 weeks ago
Read review
"Ask for a pool facing room .."
nyani46
4 weeks ago
Read review
"Check your room on the arrival."
evgenir2016
Oct. 10, 2018
Read review
"Room 476 faced the outside swimming pool, was blocked by trees and a little noisy but pleasant all the same."
RichCran85
Aug. 19, 2018
Read review
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