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2018-01-28 2018-01-29
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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    2018-01-28 2018-01-29
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     34 people are viewing this hotel
    US$364
    US$330
    SAVE US$34
    US$338
    US$329
    Traveller (2595)
    Room & Suite (551)
    Dining (257)
    Overview
    • Excellent64%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “lost city” (253 reviews)
    “crystal court” (70 reviews)
    “the grill” (64 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,076)
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    1 - 5 of 1,529 reviews

    Reviewed today via mobile

    So disappointed. Heard so much about The Palace and couldn't wait to be treated like a queen but sadly so many misses. Dirty swimming pools, dirty lounger cushions, dirty staff uniforms, upswept toilet floor. Breakfast spread vast but oysters tasted milky. Pork sausages tasteless. Had...More

    Thank valdef2015
    Reviewed yesterday

    Friends had told us repeatedly that we HAD to go to the Palace of the Lost City. We HAD to have High Tea in their Crystal Court and we HAD to experience their first class treatment for overnight guests. They were right. The architecture, the...More

    Thank viz1967
    Reviewed 2 days ago via mobile

    One of the gems in South Africa this was indeed an amazing visit. The architecture is simply stunning and atmosphere oozes serenity and peace. The hotel room was large and comfortable- a business desk with multiple plugs would have been greatly welcome however the existing...More

    Thank Mari G
    Reviewed 5 days ago via mobile

    Upon arrival no welcome of any kind. We had to request a guy standing around to show us our room after check in. The service and housekeeping is so poor. You wait and phone many times just to get ice or even your dinner. Kettles...More

    Thank Amanda M
    Reviewed 1 week ago via mobile

    Previous night no pillow covers - unfortunately didn’t take pictures. Last night no duvet cover - completely unhygienic. Further comments : No welcome on arrival. Porter service took about 20min. Toilet paper holder in room toilet broken on arrival. Standards have dropped.

    1  Thank veds2015
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf Course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$295 - US$556 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Agoda, Priceline, Travelocity, Cancelon, Orbitz and TripOnline SA so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
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    Traveller (2595)
    Room & Suite (551)
    Dining (257)
    Pool & Beach (226)
    Hotel & Grounds (1916)
    Bathroom (86)
    Family and Play Areas (23)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby HotelsSee all 6 hotels in Sun City
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    Soho Hotel
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    Cabanas, Sun City
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    Nearby Restaurants
    Crystal Court
    331 reviews
    .02 km away
    Tusk Bar and Lounge
    144 reviews
    .76 km away
    The Raj Restaurant
    260 reviews
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    The Grill Room
    152 reviews
    .02 km away
    Nearby Attractions
    Valley of Waves
    1,209 reviews
    .29 km away
    Sun City Resort
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    .38 km away
    King's Tower
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    .03 km away
    Sun City Casino
    348 reviews
    .96 km away
    Ask a question
    Questions & Answers
    Ben S
    7 January 2018|
    AnswerShow all 3 answers
    Response from sunint | Property representative |
    Dear Guest, There are 6 Junior Suites in total. 3 of these overlook the garden, the remaining three overlook the golf course. You will need to request which view you would like. Regards, Sun Share
    1
    Vote
    Sharon H
    28 December 2017|
    AnswerShow all 8 answers
    Response from sunint | Property representative |
    Dear Guest, We do have cats that reside on the resort. They are taken care of by the animal scheme in Sun City. Regards, Sun Share
    0
    Votes
    Dolce F
    4 December 2017|
    AnswerShow all 5 answers
    Response from sunint | Property representative |
    Dear Valued Guest, A suite would be your preference. This will depend on the number of adults, children and their ages. you may inquire with reservations on +27 11 780 7800 Regards, Sun Share
    0
    Votes
    Room Tips
    "We needed and got an accessible room. I suspect every room is spectacular."
    Read review
    "FAR away from the lifts and service doors! Do NOT ask for adjoining room if you can help it!!!"
    Read review
    "Have to experience the PALACE"
    Read review
    "Dont go there as a couple"
    Read review
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