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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    2017-12-06 2017-12-07
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    US$363
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    Traveller (2510)
    Room & Suite (541)
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    Overview
    • Excellent65%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “lost city” (249 reviews)
    “crystal court” (69 reviews)
    “tusk bar” (50 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 6Dec 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,013)
    There are newer reviews for The Palace of the Lost City
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    421 - 425 of 1,487 reviews

    Reviewed 17 July 2016

    Greeted by the beating of drums you are welcomed to your piece of luxury in Africa. Grand and opulent in many regards with great service levels and eager to please staff. Stayed with Grandpa and our 2 kids who loved the heated pool in winter....More

    Thank Solomon E
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 August 2016

    Dear Solomon E thank you for your review. We have taken note of your comment regarding the rooms. I am glad to report we will be refurbishing soon. Warm regards

    Reviewed 15 July 2016 via mobile

    My husband and our two children,9 and 11 years have just spent two weeks at this hotel.From the moment we arrived to the moment we left we ere treated like royalty. We stayed in one of the 6 suites the hotel has to offer, which...More

    Thank Claire s
    Reviewed 14 July 2016 via mobile

    We have been to Sun City a few times and thought we would spoil ourselves by stsying at the Palace. Allthough the dimensions are impressive our room rent worn out with very little attention to detail. Cigarette buts lying outside the balcony with plastic knives...More

    2  Thank Conrad Vanderbe... V
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 August 2016

    Dear Conrad Vanderbe... V We are sorry to see that you did not fully enjoy your stay with us, and have taken note of all your observations. I am positive you will see improvement when you come back to the hotel , as a result...More

    Reviewed 13 July 2016 via mobile

    We stayed for three nights at this hotel with our two daughters that are 8 and 9 years old. We have been treated with the outmost respect and hospitality for the duration of the stay. The breakfast is spectacular, the high tea is suitably opulent...More

    3  Thank trinevos
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 August 2016

    Dear trinevos thank you for your fantastic review of the hotel. It will be our pleasure welcoming you and your family back to the hotel!! Kind regards

    Reviewed 13 July 2016 via mobile

    Everything about our stay was classy. From the compliments airport pickup, to the many rides around the resort , to the unbelievable breakfast spread , to the great staff service throughout. Staff were most attentive and every wish and whim was catered to. There is...More

    2  Thank morris k
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 August 2016

    Dear morris k your " Great Stay" review is highly appreciated. Kind regards

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf Course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$263 - US$560 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Agoda, Booking.com, Travelocity, TripOnline SA, Cancelon, getaroom.com, Orbitz, Hotwire and Cheap Tickets so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
    Add Photo Photos
    Traveller (2510)
    Room & Suite (541)
    Dining (251)
    Pool & Beach (226)
    Hotel & Grounds (1847)
    Bathroom (86)
    Family and Play Areas (23)
    Business Centre & Event Rooms (6)
    Nearby
    Sponsored by:
    The Kingdom Resort
    363 reviews
    6.22 km away
     
    Bakubung Bush Lodge
    832 reviews
    3.83 km away
     
    Kwa Maritane Bush Lodge
    691 reviews
    5.39 km away
     
    Cascades, Sun City
    642 reviews
    .62 km away
     
    Nearby Restaurants
    Crystal Court
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    Tusk Bar and Lounge
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    The Raj Restaurant
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    The Grill Room
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    .02 km away
    Nearby Attractions
    Valley of Waves
    1,152 reviews
    .29 km away
    Sun City Resort
    387 reviews
    .38 km away
    King's Tower
    121 reviews
    .03 km away
    Sun City Casino
    342 reviews
    .96 km away
    Ask a question
    Questions & Answers
    Megan V
    27 September 2017|
    AnswerShow all 7 answers
    Response from st1209 | Reviewed this property |
    Hi there, I don’t believe you can. There are various activities that are included in the price of the room such as access to the valley of the waves, various fun rides, etc. but not all inclusive. I would still recommend it... More
    0
    Votes
    Sharon R
    3 August 2017|
    AnswerShow all 4 answers
    Response from Shona M | Reviewed this property |
    Unfortunately, I am not sure. We didn't need one. The hotel were really helpful though. Perhaps if you send them an email
    1
    Vote
    bilalsalim
    16 July 2017|
    AnswerShow all 5 answers
    Response from Gem2k777 | Reviewed this property |
    No you don't need to book the game drives in advance, when you've checked in just go to concierge and they will arrange it all for you. There are 2 games drives a day, one at 6am and one at 4pm. It works out at about £30 per... More
    2
    Votes
    Room Tips
    "pool view and take a tower visit to level 9"
    Read review
    "Rooms that have a Pool view"
    Read review
    "Our room was in a very quiet area facing south with a view of a beautiful green canopy of jungle."
    Read review
    "Regular room overlooking the swimming pool."
    Read review
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