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The Palace of the Lost City

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The Palace of the Lost City
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1,611 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Boksburg, South Africa
Reviewed 2 June 2015

We only stayed one night celebrating our anniversary. We expected a nice big bath in the room...would have loved to take a nice bath in a big corner bath, with a glass of wine/champaign..... Other then the bath, everything was excellent. Thanks so much.

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Thank hanj0d
Reviewed 30 May 2015

I travelled to this place in last week of April 2015 as part of a group tour. This is one of the largest and the best properties I have been to. Right fromt he entrance, the reception, the dining hall, the rooms everything about this place is lavish, treats you just like a king. The housekeeping staff was very courteous,...

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Thank Anuj K
MIAMI FLORIDA
Reviewed 28 May 2015

The Hotel needs immediate improvement. I stayed at this Hotel occupying an appartment at 5th floor. There are three elevators serving this block. In fact two lifts only because the third lift is under maintenance. The control bottoms up-down for this elevator actually is a big hole in the wall offering danger for guests mainly children. There are wires disconnected...

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3Thank VICENTE B
Johannesburg, South Africa
Reviewed 28 May 2015

I spent a night at the palace and it blew my mind. Sheer opulence is the only way to describe this palace fit for a queen. From decadently luxurious rooms to abundant buffet! Staff was very friendly and went out of their way to make every guest feel like royalty.

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1Thank marita_cronje1
Saint Louis, Missouri
Reviewed 28 May 2015

This hotel is amazing. The staff are friendly, the rooms superb and the breakfast buffet is beyond words amazing. The gardens and pools are also spectacular. Close to Pilansberg too - amazing game park. Go there, treat yourself.

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Thank TonySt999
Reviewed 27 May 2015

Amazing Hotell, Specially at night the view of sun city is 2 good. Rooms are very spacious and excellent. Total Maharaja Feels when you stay here. Very big Hotel, and the top floor view is amazing. good staff.

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Thank Pankit M
Johannesburg, South Africa
Reviewed 27 May 2015 via mobile

This place is South Africa's hidden palace indeed. We live in the country and try to make a point of visiting this as often as we can. Stunning facade and reception area. Reminds you how "wild" this place is 😉 everything from the rooms to breakfast is amazing and foreign travelers will definitely have a great time with all amenities....

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Thank ziikara
Johannesburg, South Africa
Reviewed 27 May 2015

Very friendly,polite and excellent service from check in to check out. I have stayed in many hotels and most of the staff think that they are doing you a favor their service is just pathetic. The staff at the Palace is unbelievably helpful and polite.

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Thank sharonraman
Kempton Park, South Africa
Reviewed 20 May 2015

A Beautiful hotel with a beautiful setting. Inside Pilansberg. Five star luxury. The rooms are nice, spacious and comfortable. The staff is very helpful. Breakfast was great. A must see for anyone visiting Africa.

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3Thank Eeyore707
Johannesburg, South Africa
Reviewed 20 May 2015 via mobile

We recently stayed at The Palace for a weekend as we were participating in the inaugural Sun City half ironman event. The first noticeable thing is the friendliness of the staff. They were exceptional, from the doorman to the restaurant staff to the cleaning staff. The room (standard ) was large and well furnished. We had a lovely view over...

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Thank 862mandyh

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: $407 - $803 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 335
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Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
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Questions & Answers

Here's what travellers have asked, with answers from The Palace of the Lost City staff and other travellers.
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Questions? Get answers from The Palace of the Lost City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor overlooking the pool or fountains in back”
 of 5 bubbles Tigersmomma, 3 Dec 2016 | Read review
“Ask the front desk for a good view as we didn't have such a great view”
 of 5 bubbles CandyF345, 29 Nov 2016 | Read review
“consider a quieter room”
 of 5 bubbles RainbowCloud1, 16 Nov 2016 | Read review
“the best location is on the upper floors, with a view to the swimming pool”
 of 5 bubbles AdiCV, 28 Oct 2016 | Read review
“ask for a closer room to the entrance and the pool”
 of 5 bubbles U253LOangelap, 27 Oct 2016 | Read review
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